Arvada West Auto & Truck
4.4 (72)
11752 W 64th Ave, Arvada, CO 80004
(303) 422-1065
arvadawestautoandtruck.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keagan Lindblom
4 months ago
By far the best mechanic around. Everyone is extremely friendly and helpful. Rich is always happy to work with me and my budget and the rest of the staff does a terrific job. You will never be charged for something you didn t know about and everything is always fixed in a very timely manner without issues down the road. They stand by their product and I respect that. I would give this 10 stars if I could. I took both vehicles I have owned to them and when it was finally time to upgrade they were more than happy to check out the newer vehicle before I bought it.
Scott F
8 months ago
Excellent service, great communication, fair prices, they are honest and fair, and they go the extra mile to make sure it s a job well done! Rich and Dan are awesome. Background: I had a lot of work done on my older Tundra 2008, and they did great work.
J Mora
a month ago
After talking with a few auto shops around, I found Arvada West Auto and Truck to offer a fair price and the work was done in a timely fashion.
Stephan Grenier
a year ago
Excellent overall experience, great customer service and clean shop/work area. I definitely recommend Arvada West Auto & Truck!
Glenn Norwicke
a year ago
Went there based on reviews, no real issues with the quality of the work, however feel they charged excessively, example I was charged $450 for a part that they had to get from the dealer yet when I researched the same part I found I could get it for $200 from the dealer myself. I should pushed for an in writing quote but was dealing with some other issues so just went with it and paid at or above what a dealer would charge me.Service: Auto maintenance
Jean Sammeth
a year ago
I was referred to Arvada West Auto by Advanced Transmissions (they are a good place too!). My 2001 Honda CRV has had intermittent transmission issues. The guys I worked with - Rich, Dan, Jeff - have been extremely trustworthy, helpful and responsive. After a fair amount of time (which I had no problem with at all) trying to resolve the issue, they were able to pinpoint the problem and recommend what could be done going forward. I'm extremely impressed at the amount of time they spent trying to diagnose the issue, and how communicative they were. I would trust them with any of our vehicles, which I now plan to do as they will be our go-to mechanics. They also fixed an aggravating tailgate latch issue on our Honda Ridgeline, for nothing! How impressive. Thanks especially to Rich for doing everything possible to resolve this issue. I highly recommend Arvada West Auto & Truck for their skills, honesty, and integrity. Thanks guys!Service: Engine repair
AllWriteSoft
10 months ago
UPDATE: Just had the hub actuators, 4wd solenoid, and wheel hub replaced. These folks were very helpful and did a great job. They also cleaned the throttle body and the vehicle is running like new! 06/08/2023.What a fantastic experience! This is family owned and they take great pride in their work. I came in for an alignment and they diagnosed underlying issues that were causing that bad alignment including worn ball joints and tie rods on my F150. They also serviced my A/C and it is blowing cold once again. I highly recommend this shop.
John North
a year ago
We lived in Arvada and this was our go to auto service company. I like that they were not just selling services that were not really needed. We moved to Littleton and we went to a local shop. They had a few things that they were recommending and their pricing seemed high. I called Arvada West Auto & Truck, Their pricing was way lower. Looks like we will make the trip to Arvada when we need the cars worked on.Service: Auto maintenance
George Burgess IV
a year ago
The staff were very professional and kind. I dropped my car off not knowing what was wrong, and within 2 hours got a phone call clearly stating the issue, how I'd get it fixed, and associated costs. Very reasonable prices, too.
michelle parker
a year ago
I want to thank this honest shop for taking the time to overlook and noticing the issues with my car. After more research its been deemed a moving violation and leaving me to not be able to sell the car. I had to sell it to a dealer to greenlight the issues and most likely will be red litServices: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Vehicle safety inspectionServices: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Vehicle safety inspection
Zelda Valverde
3 years ago
I'm not sure if it was an off day or if they overbooked themselves, however my boyfriend and I had a highly unsatisfactory experience. Please take any appointments you make with a grain of salt, as they appear to be low priority for this shop. We made an appointment for an alignment a week in advance and were told to drop our vehicle off before 10 a.m. Cool, no problem. We drove from Black Hawk all the way to this location and had it dropped off at around 9:30. Our vehicle had been held hostage far longer than it should have. We called around 3:00 for any sort of update about our vehicle and we were told they were still checking it out. I'm very disappointed at the lack of urgency here. We ended up picking up our truck at around 4:30 and were charged $45 even though they never communicated a fee, and no alignment was done. I'm understanding that sometimes things need to be corrected before an alignment can be done. However, I don't understand how we could have an appointment scheduled a week in advance and them take 7 hours to get us our car back, unserviced. We are completely dissatisfied. If they had given us this news in a timely manner and gotten our car back to us within a few hours of when we dropped our vehicle off, we might be more understanding.Terrible place. Terrible lack of urgency. Terrible communication of prices. Would not recommend their services, unless you like things untimely and delayed.Edit: 10/13/2020 They were kind enough to reimburse us for the trouble.
Aaron Grinnell
a year ago
I give them 2 stars because they did what they could to diagnose my truck codes and were able to detect that the ECM was malfunctioning and needed replacement. However, they're quote for the repair and the price of the ECM were scandalous. They were gonna charge me $300 to program the ECM that is already pre-programmed. And they said that if I pay a deposit of $1200 they can get the ball rolling and I'll just owe another $1700. That seemed fair until I found out that the ECM only costs $1200.They almost got away with it but am smart enough to use my resources. I can't trust this company anymore and will never call on them nor recommend them to anyone ever again.
Evan Newman
a year ago
I highly recommend giving these gentlemen a call. They've replaced the radiator on my Subaru, providing the best price and availability by far. The staff are down to earth and went above & beyond for my situation. Thank you for all your help!!
mckenzie abdon
3 years ago
The team at Arvada West Auto & Truck went above and beyond any expectation I would have expected for a mechanic. With the recent snowfall and weather, the crew at the time of service made sure I had a ride home. Having been the original owner a Toyota Tacoma for ~15 years, with 205k plus miles, I know my truck. I was called as soon as the mechanic had diagnosed the vehicle and the tuneup performed was exceptional! This truck has not run like this in years. As much as I'd like to keep this a secret, this team is a top notch shop and the first shop I'd prefer over dealer's mechanic.Services: Tires, Oil change
Lindsey O'Donnell
5 years ago
Great experience! I had taken my vehicle to a different shops SIX times and they couldn't seem to figure out what was wrong with it. I finally brought it to Arvada West after a recommendation from my brother in law and husband. My vehicle was there less than 24 hours and they not only found the issue but fixed it with great customer service and updates along the way. I will recommend them to everyone.
AOD33
5 years ago
Had an excellent experience with Arvada West Auto. Quality price, turn around time, and customer service. They were able to solve an oil pressure issue in my truck with ease that 2 other shops could not figure out, both those shops tried multiple times. They kept me well informed about what the issue was and how they were going to solve it. Extremely happy with the service at Arvada West Auto and will be using them from here on out.
Stefanie Rothert
4 years ago
I had gone to another local mechanic because I knew something wasn t right with my car. I stumbled upon these guys. They were very straightforward, thorough, I felt honest, they could have ripped me off and I felt that they did an amazing job! So far my car is running beautifully and I feel safe in it! I really appreciate these guys and will be using them again in the future!
Jimmy Bravo
10 months ago
I had my shocks replace along with breaks and calipers Tire rotation on my lifted truck these guys did a great job spend a pretty penny but you get what you pay for nothing is cheap nowadays and I m ok with paying for a great service with a good warranty thanks guys you rock you did a solid job I will definitely come back
Gregory Theis
5 years ago
The male owner was outright rude, aggressive, and accused me of blackmailing them for money since I was trying to get refunded for the additional expenses I incurred due to their error. We will never give them our business again. While replacing several fuses that went out, one of their mechanics made an amateur mistake that ended up costing me 5 hours and $120 to take my vehicle to the mechanics at a Toyota dealership. People make mistakes, no problem, but when I went in to discuss it so that they could make it right, I was met with nothing but excuses and an argumentative attitude. Ultimately, the mechanic made it right and was respectful. The female owner partially refunded my additional expenses, but the male owner is awful and unpleasant.
Jaime Sklenar
4 years ago
First off, big shout out to Bobby!!! This has been hands down one of the best experiences at a mechanic shop that I've had! Bobby explained everything clear, and was very patient with me, and listened to what I was actually saying. Instead of treating me with indifference or acting like I didn't know what I was talking about, he truly listened! He was very good with communication, and followed up when he said he would, and acted as a liaison with the tire company for me. The shop did excellent work, and I think that my car now drives better than when I bought it!! I can't say thank you enough to the whole staff for being so wonderful!
Dalton Norton
5 years ago
The staff was very communicative about anything they ran into and always gave me a call for my consent before they did something we did not discuss. Ive seen other shops quote me a number and then charge me more for something they never told me about. The staff is super direct and friendly and business oriented. They charge less in labor than most other shops. I enjoyed my experience there and most likely will go back.
Andree Talmadge
2 years ago
I am quite impressed with the professionalism, honesty, and timeliness of this shop. The staff was responsive to my situation and helping me to get my vehicle back on the road. I will definitely bring my cars back here for future work.Services: Steering & suspension repair, General repairs & maintenance, BrakesServices: Steering & suspension repair, General repairs & maintenance, Brakes
Adam Reed
a year ago
I'm afraid to leave my personal information because I'm scared that the male owner will retaliate. He is nothing but a bully. This place cost me my life savings and did NOT fix the problem. I have heard from family that they continue to decieve and swindle customers. Do not go here!!! Heed my warning if you don't want to be put in financial ruin. This place is awful.
tim taga
4 years ago
I've experienced quite a number of auto repair shops throughout the north area and Arvada West has proven to be the one I return to because they not only service the vehicle but will also check to see if there a upcoming issue(s) that will be needed. Everything wears out eventually so it is good to know ahead of time what service will be needed in the future.
Eric Vaillancourt
6 years ago
This Team of professionals gets the job done right and treats you like family. Second to none! I work at one of the top 100 hospitals in the nation and have had years of exposure to world class service. Arvada West Auto & Truck are in a league all of their own :) Recommend to all~
Darrin Lester
6 years ago
We've been going to Arvada West Auto for around 10 yrs now. I've always had a great experience and great service. They gave great suggestions when we were considering keeping or getting ride of our old Subaru.
Below Average Player
4 years ago
Just got my car back. They fixed the problems but there was grease or something all over the steering wheel and ebrake. I didn't notice how messy it was until I drove it and everything felt sticky.It was around the entire back of the steering wheel and under side of the ebrake. I'm sure there's other spots around that I haven't found yet.I guess take your car here if you don't care about the interior.
Benjamin Martin
2 years ago
They were responsive, great reco for a towing co when our car wouldn't start. Was done same day - very responsive!
Ben Metzker
3 years ago
Great place for a diesel. Helped me diagnose a truck before I bought it. Talked me through some fixes and were more than fair. Highly recommend them.
Mike Jones
9 years ago
Quoted $700 for a side motor mount because they claimed to need to remove a bunch of stuff that would take hours.......I did it in my driveway in an hour with a $10 elbow on a socket wrench. Like most mechanics they are only concerned with billable hours.......