O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alina Watt
a week ago
I went to O Reilly Auto Parts in Yucaipa today and the service was amazing! David helped me and even helped put in my new battery for me. As a non-mechanic female/mom, it helped so much to have someone help me when I was in such a stressful moment and needing to go get my kids from school and also work go to work. I will always come here for anything I need. True customer care and such a gentleman. You have my business forever. Thank you again.

  MARIO THOMPSON
a month ago
This whole crew deserves a five star, because they go above and beyond the call of duty to help you and educate you. Not to mention, they always have education on the warranties, which have been outstanding for me one competitor gave me a one year warranty when O Reillys gave me a lifetime warranty

  Patrick Mattioli
4 months ago
The people here were absolutely awesome! So helpful! I went in with a dead battery and they helped me get a new one and even discovered my old one was still under warranty even though I didn t know it was. I definitely will be going back for any future car needs.

  christine beamer
4 months ago
David was so very helpful. He made sure I got what I needed and didn't hesitate! Vince was also very friendly. They both made me fel like the good ol days when Customer Service was prioriry! I was hesitant to go in after an issue my son had with the manager Tami not resolving a problem. But these 2 guys made it worth it!

  Dr. Zackery S Richardson M.d. (Bandit)
3 years ago
Not thrilled about some of their policies. I spoke with one of their "parts pros" and was told the part I needed was a special order and that it would be an extra $9.00 for shipping and it's still gonna take 5 days. This is for ab engine coolant temperature sensor... Maybe 2oz in weight..... The part arrives.... Wrong part... I in turn have to school them with the rite part number that I needed to look up on line.. They had the part in stock and still charged me $9.00 MORE! No refund for shipping nothing.. Their mistake but I gotta pay for it... I will not be returning.

  STAR GOAT
2 months ago
Best service except that one guy haha jk everyone here is great!

  Matthew Johnson
2 months ago
Awesome store. Friendly and useful folks working here.

  A. Hardesty
4 weeks ago
TIM AND SHERRI, SALES ASSOCIATE AND ASST MANAGER, ARE OUTSTANDING !!!!10 STARS FOR FIRST CLASS SERVICE !!!!

  Aa Aa
11 months ago
Good prices and helpful customer service. They had good deals on windshield wipers and were kind enough to put them on for me. I will definitely return here for any future needs and will definitely not go to autozone.

  Andrea Abeyta
3 months ago
Awesome staff here.always pleasant,helpful, and humorous at times.ty overly helpful whenever I come in. If I can't find it there's always a suggestion given. Appreciate you guys

  Kimberly Dodder
a year ago
Very helpful have things that are hard to find. However, their employees always act depressed almost bummed out. Never smile none of them. Maybe they are not getting paid enough.

  Ethan Ramirez
a year ago
Always come here. Ask for vince he's awesome always goes above and beyond to make sure I have my parts correct the other staff not so much 5 stars just because of him

  J.C. Villarreal
3 years ago
I'm very friendly staff.... Always find what we're looking for....

  Juan Sandoval
a year ago
Evin went above and beyond on helping me out today. Thanks dude I greatly appreciate swapping out the 125 fuse strip. Even though it took some time to figure out what was the problem you still went out the way to resolve this issue that I had.

  Joseph Vela
a year ago
A friend had me switch from AutoZone to O'Reilly's and that's the best move I made. A tad bit more pricier, but their customer service makes it well worth it.

  joshua reyes
a year ago
Great place to get your parts. Staff is always friendly, and always going the extra mile. Would definitely recommend this place before going to AutoZone.

  brayz game
2 years ago
Had issues with the online ordering process. Went into the store to get info. STEVEN greeted me at the counter, was extremely polite and eased my stress induced by the online miscommunication. My product will be in same day, regardless of how hard it was to find a auto parts store with R-1234yf refrigerant. Thank you Orielys! And thank you Steven!

  FxBuilds Chevyshop
2 years ago
Had a hard time finding O2 for M6 then I called and talked to Vince- found ordered for next day delivery in less than 3 minutes.Thanks for the help and hustle. Too easy.

  S Monaco
10 months ago
Always enough workers & they're all great at helping w questions no matter how dumb.

  Scott Roach
8 months ago
Clean store, helpful staff and well-stocked. Exactly what a parts store should be.

  David Sparks
3 years ago
Needed to fix the TOTALLY MESSEDBUP WIRING on the left front headlight(High Beam had 7[SEVEN] CRIMPS AND WIRE SPLICES IN THAT WIRE...NO WIRE FOR LOW BEAM...OREILLY HAD A NEW PIG TAIL FOR LESS THAN $7.00 W/TAX AND OUT THE DOOR...IT FIXED PRETTY EASY AND THEN...PLUGGED IN VERY RIGHT N TIGHT...WHOOOHOOO!!! 9004 WORKS NOW...HIGH AND LOW CORRECTLY!!!

  Nancy Smith
a month ago
Very helpful and friendly

  ricardo cabrera
2 years ago
Counter employees are more knowledgeable than competitor if you order a part in the morning it usually gets delivered that same afternoon

  Peter Wang
a year ago
I called this place to ask whether they have coolant for my car, the person answered the call pretended that he doesn't understand what I am saying and tried to hang off my call. Horrible service.

  Ralph wilcox
a year ago
Home town parts houseAlways friendly and helpful.Even when im traveling and need parts or car cleaners or wax .Thanks R socal

  Bob Turnbull
2 years ago
Absolutely first class service, start to finish. Pulled the parts up on my phone that I had researched, the desk guy was off and running. In and out in 10 minites!

  Mikey Acuba
3 years ago
One of the best O'Reilly's always consistent the people there are knowledgeable if they are newer people everybody's friendly helps them out with customer questions always clean always open

  Chase Samuelsen
7 months ago
Go out of their way to find parts and check inventory

  e L (tilt STATUS)
4 years ago
Not sure where this place gets 4.5 stars. They can't even stay open the times they say. Says they close at 7:30p showed up at 7:20p and already closed and locked.The older man and young girl in there just pretended like they didn't see me. Completely unprofessional.

  Scott Caviness
2 years ago
I'm always well taken care of at O Rileys auto parts, it's a great place and they have great people working there