Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jkrisp
10 months ago
Absolutely terrible! I went to get my oil changed and after that my breaks started to scrape. I told them about it and the manager lied to me and said Walmart is not responsible blah blah blah. They wouldn't let me see the footage of them working on my car. This is the second time that happened. Do you yourself a favor and avoid this place at all costs. The workers are incompetent, they are rude and they will mess up your car. I will never take my car here as long as I live and neither should anybody else.

  THE ELITE
3 weeks ago
Went to get tires but I don't think they even staff the auto center anymore. Don't waste your time because you'll be waiting a half hour just to get someone to help you

  Sebastian Mangubat
5 months ago
Horrible wait time, once my car was finished with an oil change it took them 30 minutes to just check me out. Never going back to this place

  L J
3 months ago
I have been going to this walmart Automotive center for over 15 years & I always have a good experience when I take my vehicles here.

  Long Nguyen
5 months ago
Always had a good experience with oil change at this Walmart Auto Care location. Wait time are minimal. Highly recommended.

  Zohaib
7 months ago
Even though I was 4th in the waiting line, the employee said we need to wait for 5 hours at least. Doesn t make sense to wait for so long for a simple oil change.

  Shasta Diggs
a year ago
Had to have my car towed to Walmart to replace my battery. It was done within 20 minutes. Pao was amazing and so was the rest of the crew. I would recommend them to Everyone!!! Thanks Walmart Auto Care!

  Hubert
2 years ago
This site the service is bad, very bad. I live in SF bayarea and came to Sacramento for my friend. I normally get pit crew oil change for $20 in my city. This weekend I found my car was due to oil change. So I checked online to find the nearest Walmart auto service center in Sacramento.The review is 3.6, not high, but better than other one. When I came to the office, I found they didn't have pit crew. so I have to do standard oil change for 30. But then they told me they didn't have standard engine oils, instead they have synthetic oil and need to charge me $6 more. I dont understand why. Then I suddenly awared I forgot to bring my wallet. I asked them whether they take Google pay. They said no, they only take Walmart pay. But they recommended to download Walmart pay app. I have Walmart membership so it was for me to set a Walmart pay account. It looked workable to pay using Walmart. Then I left my car to them for oil change. When its done I scanned code to pay. Unfortunately it's declined for security issues. The cashier went to auto department but they all didn't know how to solve it, they insisted I should call my friend to send cash there. But my only friend went to work and She would come back at 9 pm. I advised that I could get my car first to fetch my wallet. I can leave my phone and personal information to them if they want. It seemed that's the only solution we might solve it. Then they asked the manager, a man stammered that i had to pay first to get the car key. I explained there wasn't a way to do that. Then they reported to another supervisor, a short and fat guy. He said the same thing: I have to pay the 37 bill first, otherwise I could not get my key. I explained that I understand their rule, but we should work out a practical solution for the special case. I just need 15min to drive to the place to get my wallet back. And I can leave any valuable stuff if they don't believe me. The deadlock lasted for almost 1 hr without a solution. Finally a gentleman working there payed the bill for me. I got my key and after half a hour I came back with my wallet. I left 40 for the gentleman man who worked out the solution. He is my hero. I'm very disappointed at the management...all looked so ugly

  Bri Symone
4 years ago
This place has amazing customer service. I came in today to have my tires inspected because I went to davis tires and they lied and said I needed two patches in my tire and were gonna charge $30 each tire.Walmart did a thorough inspection and told me my tires were fine. I was so thankful for their honesty. I would definitely recommend this place. Great service.

  Ray Shafqat
2 years ago
Awful Customer Service! Waited 45 mins just for someone to come and assist with checking me in to get my oil change done. Associate was rude and the service was definitely not worth it.

  John Buzolich
5 years ago
I brought my car here out of necessity since my regular shop was so busy there literally was nowhere to park. Wife has brought her car here too with decent results. Expect decent oil change at an ok price but not the lowest price. Staff were completely disengaged zombies and couldn't care less that any customers were there. This was my first time and the line of parked cars was long so I had to ask where to park and what to do. Didn't get more than a grunt in response back from staff. When I asked if he was pulling cars forward and should I leave mine in line, the only answer was "someone will eventually" meaning I guess it wasn't him. I don't expect high service but I do inspect polite responses and some instruction on what to do.

  Lizzy Frost
7 months ago
Customer service guy was Rude and did not answer my question . So I went to a different tire shop.:)

  Osvaldo Barajas
2 years ago
I called to ask if there was a long waiting period, and I was told that it was based on the first come first serve. So I drove from my apartment up to the auto center as fast as I could to be helped but once I got here I was told by one of the associates at they were extremely busy changing tires. If you could afford pain a little bit extra I would recommend for you to take your business elsewhere.

  Donald Dacus
a year ago
Had my oil replaced. The work was quick and very well done. Their attention to detail and customer service was beyond compare.

  Nathan Wilder
5 years ago
I'm willing to bet the staff has no fiscal incentive to do work. I was here a couple times and both times watched mechanics attempt to write off work or turn people away. They didn't do headlight replacement because it was "too much work." I paced the walmart for two hours waiting for work that never happened.

  Shan Shan
5 years ago
Cooperatively cheap price on premium oil changes. Good staff, they do not mind questions and watching them while they are working on your car. Nothing hideous very transparent.

  T Beany
6 years ago
Great job with the oil change guys there were very nice and knowledgeable, but the younger heavy set Hispanic girl there totally skipped us in line and this was after she ignored the entire line to talk to another employee. Can't remember her name but she was extremely unprofessional.

  Dale Ostenberg
5 years ago
Went to the auto care in woodland. They broke my door handle and told me that they would have to send my car into their other shop to fix it. I work full time and wouldnt be able to wait for it without a vehicle.. I also went to the dixon auto center for a tire rotation and they stripped my lug nuts and said it was the last shop who did it. I took it to my tire shop(the last shop)and they showed me they had the special bit from Ford that is made for my lugs and said this isn't the first time they had someone come say that to them from walmart cmaut center.

  April Benevento
5 years ago
Great service fast quick and easy and they answered all my questions that I had.... Oil change only 45 bucks you can't beat it!

  Mark Zielesch
4 years ago
I was happy how my truck was serviced. But their not in any hurry. That might be a good thing

  carolyn R.
3 years ago
Got a tire here great price...for a few more bucks you can go to americas tire and get a tire that will last longer than the Walmart tire. Learned that the hard way.

  Gary Strehlow jr
2 years ago
The shop is great however front desk help some need to learn how to work an stay off there phone an learn the auto part of customers needs very lazy or no one at front desk.

  kim b
5 years ago
Quick oil changes knowledgeable staff really polite. I've come here for at least 6 oil changes never a problem

  Caroline Brandau
4 years ago
Quick and kind service when our battery died on our trip back up north. Thank you Auto Care Manager!

  Gregorio Pacheco
4 years ago
Just two stars, went to the oil change station to service my car, it took one hour and and forty minutes to be done. Very slow service.

  ray bruno
5 years ago
Had new tires put on at a great price fast and easy Gregory was very friendly in Automotive

  Juan Rodriguez
5 years ago
It's a great place to get the oil changed on my car. Great prices.

  Reannon Tweedle
5 years ago
Got my oil change done and my shopping done all at the same time. Made it easier for me.

  Deneen Hart
5 years ago
This the service was great they just need more people working. Other than that it was great.

  Rex Milligan
5 years ago
The cashier couldn't give me a gift receipt after the transaction was done. Why???? Your guess is as good as mine.