Garza Tire & Wheel

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luis Alcaras
2 years ago
If I could rate this a zero star I would. I went there to have my tires replaced with the new ones I bought. Since I was only getting charged labor they said they'd do it for $40(under the table no receipt) and figured I was getting a good deal. But would I come to regret this decision. No later than 48hrs after this was done, I was drive down the road at approximately 15mph when my front right wheel fell off. This caused the front passenger side inner wall, brake rotor, and wheel threads to be completely destroyed. I ended up stranded until the tow truck was able to tow me back home. Once I got home the tow truck driver showed me that they over-torqued my lug nuts which caused my wheel to fall off. I was lucky to be alive since all it took was a simple tap with your foot to pop another lug nut off from the front driver wheel. I went the next morning to explain my situation and requested they just fix the mechanical issues so I can drive again. I didn't really care for the cosmetic damage (even though it caused my left front passenger door to not be able to open anymore) since its probably worth more than the car itself. The husband was really nice and apologetic but told me to go take to his wife who deals with all the paper work and I essentially encounter the rudest Karen possible because she did not want to help me whatsoever, she asked me for a receipt but told her how they only wanted cash and to check the cameras but apparently their cameras "didn't work" she wouldn't budge until I threaten to take them to court over the damages. That's when she consided and said that they would only fix the mechanical issues for free (again that's all I wanted). In the end it was not worth it due to me having my car ruined even more, them not wanting to take ownership of their mistakes, and ultimately wanting me gone as quickly as possible. Hopefully I can save someone else from having to deal with them.

  Cristian Torres
2 months ago
Really appreciate their work everyone was kind and welcoming they helped me out with a flat tire and everything great 10/10 would recommend

  Tristin Weaver
2 weeks ago
Bought wheel from them didnt balance wheels correctly, took it back they only took of two front wheels, car still shakes at 55 & 75 so need to be rebalanced a 3rd time

  Jesse Kilgore
2 years ago
2nd generation Garza Tire customer. When I moved to this part of San Juaquin some 20-25 years ago, I didn't know who to trust and who to keep suspect with regard to my vehicles. My wife's dad turned me on to Garza by word of mouth and I've been a customer ever since. Have 4-6 sets of tires put on in this time frame. Many side projects (whitewall tires on Steele rims), 250MM rear tire mounted to bike builds, 8-spoke Weld Racing, i mean the gamut of rims and wheels and I have not worried once about anything being damaged during the mounting process. As I understand it, Garza now has a 'touchless' mounter thing -- they used it on my 1929 Ford Hotrod when i had the whitewalls mounted -- Anyway - Garza is a family business, and in my humble opinion, an example of the American dream at work. His single bay shop to his multiply bays and covered secure storage for his tires etc. -- its been rad to be a part of it.

  Savannah Logan
10 months ago
Highly recommend! Great prices and friendly staff. I don't know who Karen is but thank goodness she wasn't working when I went there. I had a wonderful experience as always and will be recommending this place to everyone. Over the years I've had 5 different sets of tires mounted here and never had an issue. I just had a brand new set mounted and also got an alignment done. I don't know jack diddly about cars and these guys could have said that I needed new ball joints today but they were honest with me and didn't try to take advantage of my lack of knowledge in cars.

  serpentsix1
3 weeks ago
Spanish is the best language to communicate here...or they just do what they want, regardless of what you specifically ask.

  John Parsons
a year ago
Cheapest quickest and amazingly friendly staff. Even when dealing with customers unreasonable attitude (me) they stayed professional courteous even calling later to help. I wish I could take back my bad attitude that they didn't deserve that day but I can't. So I feel it's the very least I can do to let everyone know just how great the customer service and quality of work they provide at the Cheapest prices around. We have lived about a block away for over 20 years now and they have always been this way. Thank you Garza tire for getting my truck road ready.

  Nick Magna
4 months ago
This place is scam they switched out my good tires for bad ones

  Seth Breedveld
8 months ago
This place is a personal go to and highly recommended they are always nice and get you in and out. I've been going there for over a year now and I get the same experience with them every time very consistent with all they do!

  Ramos
10 months ago
Went in asking for a simple alignment and came out paying almost 200$ because it needed this part and that part. Second time it s happened! You go in for something simple then magically they say you need another part as well.

  Sergio Lopes
6 years ago
Took my truck in for an exhaust leak. Showed them where the leak was and they said oh we have a gasket for that. Ok. Told me we can sell u the gasket for $20 if u want to install it yourself. Ok. Them thinking I didn't understand Spanish, the guy said $20 and she told him $25 then she rang me up for $42. I said, for a gasket! She said oh well we put it on the rack and looked so we have to charge for that even though I told them where the leak was. Don't go here if your not mexican.

  StraightKillingIt Ramos
4 months ago
Worst place, don't go here unless you want to get scammed. Very unprofessional especially the owner.

  Alex V
a year ago
If I could I would rate this place 0 stars. I went it to buy a used tire because i called before hand to make sure they had it and they said they did, but once I was driving I noticed the car felt weird. Turns out they gave me the wrong tire size. I went to return it and the Karen up front did not want to return it because I didn t have a receipt when she never gave me one. I told her that and she said she did and I told her to check the cameras and she just kept arguing saying she did. At the end she only returned half of my money and told me to shut up. This place is filled with crooks, would not recommend this place to my worst enemy.

  SenjiXCVI
6 months ago
Great service. Professional. Very fast. Was in and out with 2 new tires.

  Wayne Hogan
2 months ago
Great service, friendly staff, great products

  Michelle Sentieri
3 months ago
Was professional and very quick, and pricing was reasonable

  L Mendoza
2 years ago
Excellent service ...friendly and very helpful best place to get your car fixed and your wheels

  Stephanie Flores
a year ago
They sold us a 10 yo used tire to for $94!First of all they misinformed us about the prices for used and new tires, then they spoke quietly in spanish about a used tire and they wanted to raise the price on it, I started speaking spanish to them and only then, did the whispering stop. They said alignment was free so we said yes to it. The mechanic was asked by my bf if the tire was good enough and the mechanic shrugged his shoulders. Lastly, they installed a different tire than the one they showed us because there was a hole and they didn't care to ask if the other tire was good AND they didn't do the alignment. They took more than 30mins to change a simple tire, we thought they were doing the alignment too but no.THEY'RE ALL SUSPICIOUS AND DUMB!

  Amber Darkness
a year ago
Spent 1000s on work on 2 Chevy pickups, everyone I know suggested I go here. Big mistake. Both trucks, not even a year later are falling apart. Took them to a different mechanic and found so many parts that where put on upside down and none of the old parts I paid to be replaced where replaced(I marked them with paint pens)Watch your self.

  Thalia Flores
2 years ago
Helpful and fast! They're my family they just don't know it lol Love the Garza's and their team Keep up the hard work and grade A customer service men and women. Can always count on them. You feel cared about.

  S P
7 years ago
I have never had a bad experience here. My car has had a lot of repairs done and the work that Gaza has done on my vehicle is quality work for a great price. Often times my car problems come up unexpected and they have been able to get my car in same day and have it done same day. I have had bad experiences with other shops for the work to the prices. Garza's has earned my trust and I highly recommend them they are definitely my go to. They will never do a job before informing you of the issue and the cost.

  Yovah 9
a year ago
A friend of mine whent there to get a oil change. They gave her the car back with a check engine light. SHe was taken advantage of kuz he was 18 and lil knowledge of cars.Very sketchy place. Don't take it from me. Find out on your own.

  Tishia Atwood
8 years ago
I went in for 4 new tires, cost me only $340 out the door. When I was getting ready to leave one of the maintenance guys noticed i was having electrical problems. They asked to look at it and to give them about 50 minutes. About 20 minutes later they figured out what was wrong with the electrical and solved it. In the 3 years of electrical problems and no one able to figure it out, i was fortunate to have these gentlemen notice and take a look for little money and give quick results. Cost only $50 while others were quoting me $100 just to look at it and more to fix it. Great service and wonderful satisfaction

  Eric Cranston
a year ago
Mounted 5 tires for a 1938 Ford P/U. This took a mere half hour...in @ 0800 out @ 0830. Very nice folks and a fair price. I willreturn in the future.

  Kathleen French
10 months ago
Staff is more than happy to help you it's not like you're interrupting or just another customer to me. That's hometown service at its best ! THANK YOU, Alex

  Michael Alnas
7 years ago
Would not go to them again. Had gone for a brake flush and was recommended to have an inspection, so I agreed to an inspection. Was told they flushed the brakes anyways and brakes looked fine. A week later, going down Santa Fe the brakes had gone out and had to come back to get them inspected again to be told that my whole rear brakes needed to be replaced. I questioned as to why I was told they were fine, and the response was they never did the inspection although I paid for an inspection and was charged for such a job. Although they did waive the second inspection, they refused to do any work for their faulty job.

  Hells Winter
4 years ago
!! DO NOT COME HERE!! I would give them zero stars if it could. Been here before and they had helped my out, but I guess you can only be a good company on some days. Tried to have my car aligned, when the tech came to pull the car up to the machine, my car disappeared. Five minutes go by, still no car, definitely frantic by now, five more minutes go by and now my husband and I are looking talking about where our car went. Lady comes by and says tech took it for a test drive. Mind you a test drive I never gave my consent to not even had the knowledge until 10 minutes after the fact. When tech comes back he says he can't do the alignment cause we have too many problems (just had the front end looked at and was passed with flying colors) which I knew for a fact was a lie. And we still had to pay for some hidden diagnostic fee that came with the not-proformed alignment. Definitely reporting to the BBB and the FTC.

  Youtube Fan
6 years ago
Had bought a used tire from them previously for 25 came in to get two used tires and I brought one. It was going good until I got the bill. she wanted to charge me 50 each bald used tire and said I lied That I didn't buy one for 25. so I said no to the bill and she had put my car down onto the rims. There wasn't even a tire on it. Smh but, I stopped them so I paid $45 to mount one tire it was my fault I thought it was 25 she said and laughed even told employee in Spanish talking about me like don't know Spanish

  Paul Silva
6 years ago
Had some front end work done and they never tightened some of the bolts on the A-frame. I took it to my normal mechanic thinking that it was something different and he pointed out out to me. How can they overlook this? It was a car accident waiting to happen. The owner seems like a great guy but he needs to hire a more responsible suspension/alignment mechanic. I don't think I will ever go back to Garza tire & wheel

  Ray
2 years ago
Great place, family owned business. Been coming here for years for all my tire needs. They also do alignment and some auto repair. Car, tractor, trailer, Big rigs they'll take care of you. Gotta flat they'll fix ya up