O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angelica Mendoza
2 weeks ago
I was in this store a few weeks ago because I was running out of antifreeze for my car, when I arrived to the place I saw a guy who was parked in front of me wearing the store brand uniform. I thought let me ask him if they were allowed to help me out putting the antifreeze in my car before I go inside the store otherwise I would have to go somewhere else, when I approached him to a certain distance so he could hear me; I said excuse me sir could I ask you a question, he could answer yes or not but instead of that he started yelling screaming and insulting me as if he was crazy; acting as one of those aggressive homeless on the street whose minds are not there anymore. I got scared and afraid that he s going to attack me. So I went inside the store and told the person in-charge was had happened to me so they could see the video of this guy aggressiveness towards a customer for no reason but they just told me that the guy was in his brake time so they couldn t tell him anything, I tried to contact the most important person in charge in that store and left him a message but he didn t even bother to contact me. This let me know that they didn t care about the customers security while we are in their premises the management might not be responsible for the employees behavior I totally understand that however they are totally responsible for what they do after they been notified and aware of employee s aggression behavior towards a customer especially if they can see it by themselves in the cameras an incident like that should be a big RED FLAG but I guess the manager is not smart enough to see it unfortunately for people like like that bad employee guy who attacks me I won t ever come back to that store anymore and I m pretty sure l am not the first and I won t be the last because that guy seems to be very confident as if he has done before and knows that nothing is gonna happen to him; The manager might think losing one customer is not important but I m pretty sure I am not and I won t be the only one so good luck with your bad choices.

  William Christopher
a year ago
horrible service unfriendly send me back walking three times cuz it couldn't get the part right on my car was down would never mess with them again

  Noemi
4 years ago
Clean store. Easy to spot from the street. Good prices.

  Sonja Rodriguez Aguilar
7 months ago
Very nice young man helped me, I needed a battery for my Van key .

  Albert Jana
2 years ago
Are you kidding me? These guys are awesome. Great service, very patient and knows there products. You could joke with them. I try to bring them pizza. They love pizza. Products are good . They all deserve raises and pizza's. Lol. Keep up the good job my brothers, and sister's too. Thank you!

  Timothy Nieves Sr
a year ago
Welp i never knew of O'Reilly's until I moved to Cali but this place is a great. Place to find what you need to work on a car if they don't have it then order it. so whatever you need to work on a car just go to one of 3. Places O'REILLY'S, advanced auto or auto zone. If you can't find what you need to work on a car then you shouldn't be working on a car.

  Manuel Solorzano
2 years ago
They didn't charge my battery and said it was bad .this is the second time . That's why I'm going to auto zone instead .they don't mind doing their job. It's a new battery .I got it from a worentie, after 3 years. I'm a proud yellow optima owner. They lied to me at oreilly. and didn't charge it . They charged it at outo zone . They have better customer service.

  Jose .G Agredano (El Prieto)
a year ago
Always good service friendly people and find what I need

  Ed Kaufman
11 months ago
My go to place for auto parts! Their salesmen are knowledgeable, and the prices very fair!

  tlao coyani
4 years ago
Friendly knowledgeable staff. Limited parking. Not sure if they have a bathroom. Next to Wells Fargo, 99 cents store and food4less to bundle your trips.

  angel diaz
6 years ago
I went in to ask for a battery charge. When i came back to pick my battery up i get it and the guy tells me my battery is bad. It couldnt be because i had bought it recently a month ago. I ended up taking it to autozone where they charged it and told me it was good. Im guessing the staff was thinking i was stupid and tried to get me to buy a new battery. With all due respect YOUR STAFF HAS NO HONESTY.

  Ron Reagan
2 years ago
The clerk Abraham is very lazy didn t put any effort into trying to help me find my parts and just kept pointing to what aisle I could find it on and instead another customer helped me out , I felt embarrassed to even ask for help again definitely not coming back

  morgan griffin
5 years ago
I've always had good experiences when I have gone into the o'reilly auto parts I buy my brakes there I've had Had the guys there come out in analyze my car and my wife's carm very happy with them parts are super good quality at very low prices very happy with them being in my neighborhood thank you Captain Morgan

  Soul Sailing Hippie
a year ago
Hands down the best, most friendly, and knowledgeable staff of any auto parts store I been to across the country.

  Norma Rodriguez
2 years ago
Love it. Like the customer service if u have questions they are there to answer .

  Michael Disario
2 years ago
This store has very poor customer service. You are better off going to Auto Zone on PCH. Avoid this store.

  Gildardo Hernandez
5 months ago
Fast service thanks

  Jess Espiritu
3 years ago
Looking for torx bit #7 , the guys were nice enough to let me try one of the bits set, before purchasing it, thanks!

  Jesus De La Rosa
6 years ago
Good place to find what you need for your car and if they don't have it they look for it on a another store near them...

  Josue Alfaro
3 years ago
Great team, great customer service. Thank you guys for your hard work

  John Thompson
6 months ago
What can I say, they have the parts you need!Still.

  Mike Flores
3 years ago
The manager Richard and letty go out of their way to help and make sure you get the right part and fair prices

  mauReeN Medley
2 years ago
Helpful but they had 2 people working the whole store

  Fonzee Fons
8 months ago
Great place great service.

  Lawrence W. Fleischer
4 years ago
Had to get my tail light replaced they had my parts and were really friendly and knowledgeable

  Harry Figueroa
2 years ago
Good people fast service bingo in there for over 20 years

  Fernando Garcia Real Estate
3 years ago
What I like about O'Reilly is that there's always enough assocoates on the floor to help. For the most part I usually find everything I need.

  John Moralez
10 months ago
I got what I needed to get back on the road in minutes

  carol mayfield
2 years ago
Very professional the guy that helped me was really nice very helpful

  Duane Larez
5 years ago
Professional Employees got all the necessary info and items I needed at a inexpensive price