T & T Auto Dismantlers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Poirier
11 months ago
We are traveling from Texas. (2100 miles so far)Rode our bikes from Dallas/Fort Worth to San Diego, then up the coast. While on the 101 just before exit 555A the axel on my wife s 2017 slim started coming off her bike and the new tire was smoking in the fender. (Very scary)At the recommendation of California highway patrol (who are equally as awesome, they had to briefly close down the 101 to get the bikes in a safe location, so we can get a tow company involved.)We got T&T Towing to move the bike from the highway to the nearby Harley Davidson. The towing tech was fantastic, the gentleman was professional, understanding, and extraordinarily knowledgeable, patient and helpful)He even hung around the shop for a few minutes just to ensure we had everything we needed.Thank you for being there in our hour if need.Service: Part finding & extracting

  Lacie Hamel
2 months ago
DONT GO HERE Called for a tow the lady was so rude no customer service skills talked bad about me while I was on the phone over the radio worse tow company never go there ...

  Joshua Maize
a year ago
I rented a vehicle from Enterprise for the Labor Day weekend and the vehicle battery decided to die on me! I called T&T Towing and they let me know they'd be at my location in Willits in 3 hours! After 3 hours, I was "greeted" by Mario, the Tow Truck driver and he ignored me while doing his work. He charged the battery and basically told me I didn't know what I was doing and got in his tow truck and left. This company needs to train their drivers in human relation building skills, the driver was downright rude and inconsiderate. I will give this company 2-stars however because Mario did point out that there could be a problem with the vehicle's alternator.

  Dustin and Brittany Bailey
4 years ago
We are so thankful to the T and T Towing driver who came to our rescue today when we were stranded on highway 20 and over 200 miles from home. He was friendly and courteous and he knew exactly what caused the issue with our vehicle and knew a quick and simple solution! We are so grateful that they sent an experienced and knowledgeable driver to our aid, especially on the holiday when we probably would not have found an open repair shop. Thank you so much!

  Patricia Smith
a year ago
Called for aTow Truck.It was there within 15 minutes.We had excellent service with Michael.Very reasonable price.Thank you Michael and TNT.

  Holly Miller
a year ago
My son recently hit a deer and the tow trucker driver, yelled at him for having the worst AAA coverage and that he was not carrying cash. It was most degrading service, after my son was already in crisis about hitting the deer and what would happen to him for the night being 3 hours from home. The driver threaten to leave him on side of the road (desolate area) because he did not have the cash and refused to take a card. What is wrong with service these days?

  tyler kamp
2 years ago
750$ for one day of storage after my truck was towed from.casino gas station. After they told me it was ok for a couple hours to memtion. Crooked people with a deal with the tow company. Lady lied over phone about price. Said she was only one who worked there. Lie. And all of my tools were stolen from therir yard. Gas station cameras showed no one wemt near my truck before the tow. Will tell newspaper amd local mews aboit issues unless i get a written apology and or a refund on extreme price for small.ammount of work amd storageCrazy place still operates ripping people.off like thisService: Vehicle wrecking

  Eddie Garza
6 months ago
Great company awesome and friendly people I think that their needs to be more companies like this

  Richard Montgomery
a year ago
Gave Me a hassle when trying to tow my pruis do to a registration issue. Not to happy about that. They say they could the next day but the next day they said all there trucks where out on other calls so they could not help me. I believe because I tryed to haggle over the price they made that up the give me a hassle after my car was broken down i had to wait a day with my car on the side of the road when I could of called another company if they would not made me wait for nothing!

  Laura
7 years ago
Rudest women in the office! VERY unprofessional! Very, very, very dissatisfied!!!My daughter in laws car got broken into and her things were stolen. It was in their yard because they had to tow it after her accident. I saw the woman from the office on her phone outside. When she hung up I told her and she yelled at me!? She said that it must have been the insurance adjuster and went inside and slammed the door! I went in the office to request the number to the police department and she actually told me she couldn't give it to me because they were a wrecking yard and don't have to deal with law enforcement (ya right!?) so she didn't have it!? She's rude and in my opinion a flat out a liar! I went outside and called the sheriff who connected me to the police department.When the officer got there we began talking to him and she stormed out of the office waving papers and interrupted us talking to the police officer. I started to say something to her and she started yelling at me again that she was the one that called the police (you know with the number she could not provide me with!?) I called the, it's my opinion she obviously was trying to cover her butt because she didn't think I was going to call!!I think they are possibly the most unprofessional business I have ever had the displeasure of coming across!! Their yard is unsecured and they have no cameras to make sure your vehicle is safe!? Seems very odd that she would behave so aggressively when this problem occured when the car was under their care!!! I will pay 10x more for another tow company to come from far away than EVER use them again!!! I DO NOT recommend using them!!!! If I could give them a ZERO I would!!!

  Jennifer Didier
2 years ago
I would highly recommend these guys for tow. The driver was very accommodating and arrived quickly. He was very professional and nice. I hardly ever leave reviews but I was inspired to because of the great service.

  Ohgloucak
5 years ago
Called them to help me get into my car after I locked myself out and was told an hour wait. Had to change the address with Rachel who said she would inform the driver of the change, but she never did. So I sat around my car for well over an hour at this point, it s dark, cold, 1% on my phone and after all this waiting, I called back to wonder what happened just to find out the driver went home for the day and if I wanted to get my keys out of my car, I needed to pay cash (which I didn t have, just card) or call someone else. So thanks T&T towing for leavening my car sitting, so someone can steal my tires overnight. The front office should be ashamed at the lack of communication with their drivers.

  Richard Morris
4 years ago
T & T towing is the worst company for service. They left my wife stranded on the road after she had an engine problem. I could not get to her my self as I was out of state and they came up with every excuse not to take her into Ukiah. We had AAA and they still refused to see her to a safe place. My next call is to AAA to have them removed from ANY type of service call so this doesn't happen again to another wife or mother stranded.

  M Forman
4 years ago
We had T & T towing tow us through AAA. Mario was our driver. He showed up on time, had us loaded up quickly and made our long ride fun. We would definitely reccomend Mario for any job and think he deserves 5 stars.

  Myria Wolfe
5 years ago
Can t stand the dispatch at TNT Auto Dismantlers. The tow truck drivers are great but the dispatch really blows. I just read some other reviews and it looks like I m not the only one that feels this way. Rudest dispatch ever.

  Shay Smith
a year ago
We called hours before going to T&T, when we arrived we told them we called beforehand, was told they had the part needed &offered us a decent price for it. They had no clue what we were talking about.

  Leah Killian
5 years ago
These people are thieves in the worst way. I personally locked my car. When I went back to get my things my passenger side door was unlocked, my valuables were gone and there was a box speaker in my front seat ,not mine, probably stolen from another car in impound. The ladies in the front office were some of the rudest and un professional I have ever come across. I only gave them a star so I could tell you how crooked they are. They deserve 0 stars.

  Melissa Galliano
3 years ago
After calling AAA and waiting 7 hours... yes you read correctly 7 hours for a tow they decided they couldn t make it up my dirt road ... we live off of Timber which we pay a yearly fee to keep well maintained.... my grandfathers Toyota Corolla S made it up here last week... it s a well maintained stone road... not to mention they literally picked up my husbands truck from our home a few weeks prior with no issue... after speaking to driver we find out a woman has been hauling junked cars out of the area and they didn t want to deal with a similar situation... if I pay for AAA I should get a tow which is included in my membership whether my car was a junk car or not... which I should say is definitely not! It s a registered vehicle which I use to transport myself and 4 year old son... by any means not a junk car... anyways all this to say after TWO days of trying to get them to pick up my car they finally agreed to get it if I drove it to the bottom of Timber to Sherwood... all s I gotta say is thank god it s downhill and I just put it in neutral to make it there... if it wasn t for that this company would not have cared to help me at all... UNLESS I paid extra of course which I should not have to when I pay a little extra to get extra services with AAA.

  Patty Moore
6 years ago
We had to junk our car ): The staff were friendly and polite (and Dozer the junkyard dog was sweet) even though we did not have the pink slip. They towed it from a nearby auto repair shop at no cost.

  Life is Good
a year ago
I call the receptionist, asking just for a tire , start asking about model of car , I don't know some information about my truck , after that she just said ok I'll check and call you later , since the moment she said that, I knew she is not going to call me because of the way she said to me and then hang out , I had a bad experience , maybe going there people have more luck ..Service: Part finding & extracting

  Robert R
6 years ago
Long story short if you get a short driver with a motor mouth, bad attitude, and a goatee don't believe a word that comes out of his mouth. He is a liar and will try to rip you off. This is a parasitic company that will try to rip you off when you are in distress. AAA should sever ties with this company and I have had to file a formal complaint with AAA in order to keep them from trying to rip off broken down drivers like they tried to do me. Shady people, don't believe a word that comes out of their mouths. You have been warned.

  Skank Hunt 420
2 months ago
Worst towing company in Mendocino County 20 years strongService: Part finding & extractingService: Part finding & extracting

  Katy Potter
3 years ago
We got a flat at 20 and 101. Our sp as re was flat the young man that helped us was very professional and briught us a whole new spare! Very hsppy with the service. With the hiccup on our vacation

  J C
3 years ago
I called the office three times to inquire if they have a part I need. All three times, the phone rang twice, someone pickup and hingup. They have forever lost my business. I spend hundreds of dollars a year buying parts from a auto salvage. I'll go the extra distance to a yard that respects my business.

  Santa Claus
a year ago
I broke down called T&T towing to get my vehicle towed the office lady was very helpful in directing me to a repair shop and getting a tow truck out to me quickly. Thank you

  Thomas Conlon
5 years ago
Waited a week for these clowns. Every day a different story. After waiting a week, I gave up and used a competator. They arrived 15 minutes after I called and did an outstanding job!

  Ty White
2 months ago
Good junk yard from old to new

  Lorna Allen
2 years ago
When it comes to being decent people and understanding and compassion these guys rock! From towing to finding the used auto parts that you need I recommend these guys over all the rest.

  Beverly Bailey
a year ago
They came out and changed my tire. Driver Eduardo was awesome.

  Anon Ymous
a year ago
Still waiting on return call from 6 days ago, am I just not supposed to have parking for weeks?