Golden West Coach & Auto Body

4.3 (73)

  12456 Lambert Rd, Whittier, CA 90606
  (562) 696-5466
  Claimed

Auto body shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ernie Garcia
10 months ago
Took my car in to fix the body damages. They seemed like they knew what they were doing, they even notified me if I had any questions to just call or if anything goes wrong to please call back. One month had passed, one of the plastic trims was curling and coming off the car. I called back for assistance they always seemed busy. Until one day after calling to see when I can take the car in to be fixed. The gentleman finally told me to do it myself. To glue it on myself. HorribleServices: Painting, Body & Trim

  Richard Espinoza
3 months ago
This place is phenomenal, great customer service. And the work they do is outstanding.

  Ruben Longoria
9 months ago
Had my car towed here after an accident; they called me and invited me to come to the shop to sign the paperwork. Seemed very upfront and professional. Robert, the technician, walked me to my car to explain additional concerns and I felt good about this place.

  veronica zamora
a year ago
Took my hummer here for a wheel repair I had to buy new wheels and they installed them their was a few minor things wrong that needed to be repaired. My car was at this shop forever then I finally got my hummer back what a coincidence 2 days later it was stolen right out my driveway the hummer was all chromed out and they wanted wheels. It was found on blocks the next day. Be aware of this place they have a lot of young guys working at this shop I know they are the ones who took my hummer. My friend just bought a new truck he was in an accident and he took here to this shop for repairs he just got his truck back a few weeks ago and they also had it forever and my friends truck was just stolen right out of his driveway. Another coincidence they know how yo get into the car without breaking any windows they have the cars long enough to make copies of they keys. Don t trust this be aware.Service: Body & Trim

  Antonio Duarte
8 months ago
The staff was very helpful and friendly. They helped with the paperwork, and the work was done quickly and very nice. My car looked great!

  Ale Kolomazn�k
a year ago
This place is total amateurs. Had a car there to fix after accident. They fixed things you can see and even not well. I came there later to let them fix problem at the wheel. They had my car for a month, didn t fix anything making excuses that its the sound of exhaust of a cold engine. I bought new tires at Big O Tires and they did wheel alignment which fixed the problem. This body shop are such amateurs that are not able to do even the wheel alignment after the repair. I highly recommend to avoid this body shop.

  Ginno Rosano
4 months ago
Terrible Customer Servicesthe receptionist hang up on me they don't want to waist valuable time on the phone unless you go there...!

  cheezr 323
a year ago
Went in on Saturday and the young lady to the left as soon as I walked in asked how can I help? I said I need paint and body work she said on the whole vehicle? I said yes she then said oh no we don't do that this is a collision shop! ?!?! What?? That doesn't even make sense, I have used golden west coach in the past but I guess not anymore.. they lost my business.Services: Painting, Body & Trim

  Janet Castro
2 years ago
This place is awesome. Have used it for two auto accidents and couldn't be more pleased with it. The repairs and paint are immaculate and I'm happy that my car looks the same original color.Thank you, Leo for dealing with me and providing great service!

  Aulani Ly
2 years ago
Worst paint job ever. We took our car here for auto accident repairs from the front bumper and lights. Lack of communication because when we took our car here they said repair are done in 5 days, 5 days pass and no communication at all from the shop on the status of the car. 10 days later they contact us that the car is ready for pick up. We pick up the car and inspect it which came to see that the paint job is the worst. You could literally see dry drip paint coming down from the bumper, not just one drip, a lot of drips paint mark. It like child in school painting a bike. Also, the light still have a sticker that said made Taiwan on it which was never remove and under the hook, the windshield container cap is off. I don't know why that would be off if they only repair the bumper and the lights. We contact the manager and he want us to take the car in for another paint job, which will be another 10 days. This doesn't make sense if they inspect the job in the first place. Poor place, wouldn't recommended this place.Services: Painting, Auto engine diagnostic, Body & Trim

  Joseph Merino
4 years ago
Robert and his team did a great job of making sure my car got in and out. Even while it was busy they got the job done. Very friendly and easy going. I'll be sure to use and recommend them if I need them again! Thanks again robert

  Julian Herrera
6 years ago
Was involved in a car accident that left my back bumper hanging. Eventually everything was settled through the insurance and brought my car here. Staff was very friendly and accommodating. I got my vehicle back within 8 days! Great work!

  Nichole Miller
5 years ago
Small repair and was told 1 week. When called the day after car was expected to be done advised would be done Monday morning, that it was just drying. Called Monday morning and told they had to do a touch up and would be done by closing. Was given car back with overspray all over it. They said they would remove and had vehicle another full day and still not removed. Was told it was due to my car being old over time. It is 1 year old 2017 car. Facility is to busy with Insurance repairs that carelessness is happening. Robert, the guy in office and staff are really nice and try to be accommodating, but work not getting properly done.

  C Heil
a year ago
Clean and professional. Recommended by mercury insurance. 2nd time I've used them. Both times the job was done quickly with no hassles. The work is impeccable.

  Judy Vee
4 years ago
Great experience here.. My car came out looking like new.. Definitely coming back here if needed.. Robert Rodriguez assisted me and I am beyond happy with the results.. He was so kind and informative

  Todd Wearmouth
4 years ago
Won't go anywhere else, these guys are amazing! Robert in particular. Will give you the best price, fastest lead time, and speedy quotes. Robert has also helped me out by doing a free scratch removal after a slight mishap in the carpark, saving me about $800. 100% reccomend!

  Chris A
a year ago
Worst experience ever missing door cap and reverse sensors weren t put back right. Dirt dried up on the bumper new paint. All bad.Service: PaintingService: Painting

  Danielle Damits
a year ago
It took more than a month due to supply but i almost got a brand new car back....i love it

  Armando M Gonzalez
2 years ago
This is the 2nd time I use their services and they always do a great job and have the best quotes on repairs.

  Patricia Garcia
5 years ago
Despite a low-ball estimate from the insurance company of the driver that hit me, Craig Brown help me navigate with all the hassles, got their insurance to pay for the whole thing, used only original BMW parts, and did a perfect paint match.

  Cheryl Chang
2 years ago
Outstanding service, very prompt, was shuttled to the business to get my car, great valet service to receive my car, outstanding owner, Bob, who treated me like a queen.Service: Body & TrimService: Body & Trim

  Victoria Torres
4 years ago
Golden west coach was referred tho me by my insurance due to a car accident. This has been a great experience. They are very nice.

  Nadine Dausey
a month ago
Daniel is my go to man!

  Richard Mayer
a year ago
Always professional and courteous and always in contact about progress with vehicle

  isabel talamantes
3 years ago
1st of all I do really good work on our repairs and the a very courteous and friendly people.

  Martha Hernandez
5 years ago
They did an amazing job on my car. Love it

  Jose Navarrete
5 years ago
Great work seems like my vehicle was never damaged.

  Isidro Lopez
a year ago
I take my car to get fix but the body work was no to good

  Isamar Martinez
3 years ago
Satisfied with my repairs , they guarantee life time warranty!

  Gerson Rodriguez
6 years ago
They're all right. They'll job done but their staff this a little mouthy! and disrespectful.

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday 8 AM-12 PM
Sunday Closed

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