O'Reilly Auto Parts
4.4 (73)
2050 Town Center Plaza, West Sacramento, CA 95691
(916) 562-1970
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Consuelo Lopez
a month ago
I've been coming to O'Reilly often for car parts. The customer service is excellent. I was given a recommendation for a top of the line battery, which was a fair price. The battery out beat other competitors. Ben was so awesome and helped install my car battery like a pro!
Irina Krichun
4 months ago
Our neighborhood O'Reilly Auto Parts has become an invaluable resource for us, especially with my husband's project cars. The extensive inventory ensures we find all the necessary parts, and the staff's expertise is consistently impressive. Their friendly and helpful demeanor makes the shopping experience enjoyable. Whether it's advice on car projects or locating specific parts, the team at O'Reilly Auto Parts goes above and beyond. It's not just a store; it's a reliable partner for automotive enthusiasts in our neighborhood.
lilone amo
2 months ago
There was only one employee working, we bought a windshield wiper, asked for assistance to put on new wiper he told us he was only person there and can not help or go outside of the store which is understandable but while we was outside trying to put the wiper on, he came outside to vape and I asked him why he couldn t help us with installing the wiper but he can clearly go outside just to vape. He gave us a rude look took another puff and went inside, and didn t answer me. I m retail executive myself and this is such poor customer service. Please train your employees better.
James Castle
6 months ago
I came in looking for a motorcycle head light and tony rhodd was was really helpful with me finding the right one for my motorcycle and it was the right won it was the best experience in that store
Mercedees Edwards
5 years ago
The store is very clean and well organized. The staff is quick and friendly. Love this convenient location!
CasualLoLAddict
a year ago
Easy parking, relaxed atmosphere, helpful sales associates, and a decent inventory stock.It helps if you have some place to start with your vehicle issue(s) in order for them to best help you find your solution. They are not auto techs, but they can still bring you some insight on common problems and solutions.
Patricia Villanueva
2 years ago
Had a great experience at this O Rilly. Our car battery needed to be replaced so we went over to the store and they replaced it. Samuel provided us with exceptional service. He went the extra mile and looked over the rest of our car needs. Needless to say I recommend this place
Aleksandra Gaponov
a year ago
Dimitriy has wonderful customer service, helped me install a new head light. 10/10 recommended. Great service!
Sensarhoades
3 years ago
I was at the worst O'Reilly's yesterday from a friend that took me there and today and actually last night after I was at the worst this O'Reilly's was the best sterilizer ever been except for one other in Orangeville which is what they managed your name Chris that used to be a Chp... But this guy I think his name was Brendan I wanted to write it down right before I forgot it I'm pretty sure it was Brendan or Brandon two nights in a row hese been polite re Jared everything the rude and haughty other O'Reilly's prior did without a blank and with a smile and completely those guys smashed my they're in such a hurry to get back in they smashed down my hood without taking out the stand-up rod it's been the hell I had the car not even 24 hours the battery cable wasn't even attached and I was wondering what was still selling and they're telling me it took that good I went back in and saw my hood and I stalled again going to Target and thank God there's another O'Reilly's there I'm telling you there's a lot to say for respect taking the time and to listen they don't know where I've been in who I am and the same but how you act and how you treat somebody and what you say and when you do what you say you're going to do is here and doing it right is even better Brandon redid as well as repaired everything the other did wrong. same company whole different attitude the thing I'll be back to a second one cuz I didn't think there's anything wrong with my battery except I didn't put the cable back on and smashed my cable I mean my hood holder upper and I got to go good luck Brandon I love you got a good heart and a good attitude you'll go fardefinitely management material if you're not already smart right respectful knows what he's doing and doesn't mind getting off his butt and doing it right!!! good nightp PS to the management he's management material let him run the show very trustworthy damn placehe explain it to me broke it down everything this disabled grumpy and elderly old lady wanted!he also referred me to trustworthy shops that he knew of. to places that were trustworthy took the time and listened treat me respectfully also t everything I ask without a blink I didn't even ask. I was going did you check my own transmission oil on a brand new car I bought an old car and he was doing it before I could get my sock out the wipe off the oil LOL ...good night you guys
Joe Lin
2 years ago
Shout out to the staff who greeted me and Adrian who got my battery replaced in like less than 10 mins. Super friendly staff. Was recommended to come here instead of AutoZone
Aleksey Zolnikov
a year ago
Excellent Customer Service! Definitely gained a customer for all my automotive needs.
sheer Panjsheri
4 years ago
Worst experience I had with them I called for part and they say they can price match when I got there after 30 minutes spent time his manager she said oh we can t do the price match and we do this much which was way different for price match and not helpful at allI think she doesn t deserve that job lol needs more customer service training
Healthy Life
3 years ago
Exactly what you'd expect from an auto parts store. Helpful staff. Clean showroom. In and out quickly. We'll done guys
Jane Cheek
3 years ago
This place in West Sacramento saved my day today! Without them changing my battery for me I would have been stranded. Thank you to the employee that changed my battery for me.
Seferina Carbajal
3 years ago
I love how helpful the employees are they ordered a item for me and got it in the next day they did overcharge me but fixed it with no fuss
Simon Morales
2 years ago
The service was good l like David he was a very nice young man
Jose Gutierrez
a year ago
Excellent customer service and reasonable prices
Phillip Stout
5 years ago
Great customer service.very knowledgeable personnel.southport auto parts store who-da thunk it.
Adam
2 years ago
It's a good auto parts store. They typically know their sh!t.
Jose Rodriguez
3 years ago
Dissatisfied with the service very unfriendly employees.I will not come back again
Sherry Alexis
4 years ago
They have never not had what I needed. The staff is also very friendly.
angel sanchez
5 years ago
Was quick and easy got my parts off and running. Break job done
Kyle Sirman
4 years ago
Good kids in there! They'll help you as much as possible
Randall Bragg
a year ago
Very helpful and freindly staff
Cliff Williams
a year ago
Can't go wrong with oriely
Alisha Gomes
5 years ago
Super helpful!!! For somebody who knows nothing about nothing I sure feel like I do thanks again
Edward Wong
3 years ago
Have a little patience and they will get to you as soon as possible.
Roman Gaponov
a year ago
Dimitri is the man! He knows everything
C. W.
3 years ago
Very friendly. No contact curbside service.
Scott 916ickness G
5 years ago
Prices are ok service is good