Valvoline Instant Oil Change

4.4 (447)

  305 N Citrus St, West Covina, CA 91791
  (626) 653-0710
  store.vioc.com
  Claimed

Oil change service Car battery store Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LEO37 MrMachine182 SrMaq�na182
2 months ago
I actually like the way they worked I went with my daughter. They said we could stay in the car with our dog while they worked Nick was very polite. Made a few suggestions on the air filter the tires, and he even reset the maintenance thing for us. I think it was an awesome experience. We got there in about 12 minutes they had put air in one of our tires check for other fluids. Suggest that we change the air filter. They were pretty decent and they even gave us a coupon for $10 I think it s a good place for an oil change. The guys won t be trying to oversell like other places, and they do recommend certain important things won t be pushyThey were actually very polite and service was quick. I don t have many pictures, but I will go back and get some more. They actually earned it.Service was 59$ - 10$ coupon we paid $51.00 fair price I d say

  Richard Reyes
4 months ago
Thank you, David, the manager at this location, for your outstanding professionalism and informative approach. Your easygoing demeanor and 'yes' attitude made my experience exceptionally pleasant. In just a short conversation, it was evident that you are well-versed in life and excel at providing top-notch customer service. In a world where good service is increasingly rare, your skills truly stand out. Thanks to your excellent service, I've found my go-to spot for all my vehicle oil changes. Way to go, David!

  Eli V
3 weeks ago
Bought a Groupon, they accepted it. Told me I had to pay a 30 dollar difference because it was European oil, I said ok I can work with that. They finished the service and right before I was going to drive away they told me they can t accept the Groupon and I had to pay 50 instead. I told they that I had specifically asked if they accepted the promotion if not I would go somewhere else, they changed they mind after providing service and made me pay the 50. Not at all happy with this place. Done all my most recent oil service here, never had this issue.

  andrewssisterfan
7 months ago
Everyone was friendly and went above and beyond! I was getting ready to drive back to Texas and needed an oil change when going to the dealership was not convenient. The way they siphoned the oil out was so cool to me. Thanks guys

  Alex C
8 months ago
I am extremely disappointed with my experience at Valvoline Instant Oil Change. six months ago, I got my oil change done here (synthetic oil )and put about 9000 miles on my car since then. When I checked my oil level recently, I was shocked to discover that there was way too much oil in my engine. This oversight is completely unacceptable and has potentially caused serious damage to my vehicle. I will definitely not be returning to this location for any future oil changes. Beware of their lack of attention to detail and disregard for proper service!

  Diane Buitrago
8 months ago
I have been coming here for a couple years now and have had a great experience every time. They are open Sundays which is super convenient as well as their hours during the week. The staff here is kind and helpful. They make recommendations but are not pushy. They offer some other services like engine filter change, cabin filter change and even batteries. The get your oil change done fast. If you are looking for a trustworthy place for an oil change check this place out.Services: Air & cabin filter replacement, Oil change

  Rachel Lugo
5 months ago
The staff at every Valvoline (this is my regular place) are, truly, a well-oiled machine. Complimented by an always cheerful & thorough staff. Excellent interactions at about half-a-dozen visits so far.

  repairman jack
a week ago
This is one of the best Valvoline locations.They are fast and thorough.

  Jesse Mancinas
2 years ago
Came here to get my oil changed, they recommended tire rotation and air filter, after they completed the work the low tire pressure light was on and hasn't gone away like they said it would. They said it would go away after I drive it a few miles. I don't think there's any certified mechanic working here. If there unable to reset the TPMS system! They shouldn't be offering tire rotation or any type of tire service. Why would they mislead there customers with false claims that there qualified to provide this type of service.The cost for the tire rotation was $29.99 not worth the cost or my time if they can't do the job correctly. They need to correct there mistake or provide a full refund. Not interested in apologies or excuses for there poorly trained employees. Make it right Valvoline!

  Rob Posada Sr.
6 months ago
"DOM at Valvoline provided an exceptional oil change service. Highly skilled and professional, I wholeheartedly recommend this company for your next maintenance. Outstanding experience!"Service: Oil changeService: Oil change

  Victor Diaz
a month ago
Great team work, very helpful information. Get there early for quicker information.

  Nina Martinez
3 months ago
Staff is always very nice and respectful. They don't push you to purchase additional services.

  Jesse G
9 months ago
Great friendly service, but as far as the oil change I m always coming with with the filter not being put on right , or size didn t even fit my car. You guys really need to start showing customers the old one and actually show customers the new oil filter your about to put on. Truth is we don t know exactly what you guys are doing under there. On top of now my oil is leaking in three different places not saying it s you guys but went to you guys for a oil change now I m having serious oil leaks.Like I said just start showing customer that you are actually changing and putting the right filter on and new!Other then that great service and fast.

  Alyssa Lujan
8 months ago
I loved coming here until I found out the were not changing my oil filter. I know Toyota's can break easily but the oil change includes a filter change there's no excuse as to why it is not being done. If I go back I will definitely be asking to see the old filter to know it was changed out.

  GINA GOMEZ
7 months ago
Sunday 9.17.23 stop by need a wick oil change , first experience stay in the car , then what shock me the price was high for an oil change , second the gentleman who was creating the receipt never explain what they were going to do , third surprise was when I was leaving a Caucasian guy was laughing an texting on his phone not sure what he was texting picture of the motor , picture of the vin , but he had a stupid smile in his face , for me personally was not a good experience .

  Mr. Agee
4 months ago
Tony is the man! He helped me with my transmission. Highly recommended.

  Lei Ta
10 months ago
Quality work for an oil change but VERY expensive. It costs $79.99 for a full synthetic oil change and $99.99 to change the recommended power steering fluid. Came out of the oil change with a charge of $194.32, most of which went toward parts. Is this inflation reasonable or did I just pay for premium?Service: Oil changeService: Oil change

  Carlos O
3 months ago
Great people, very fast, they do not try to push you to buy extra items.

  AL r�ck
3 years ago
Fast. Easy in and out. They try to offer other services but its all good. Friendly staff.

  Ariel Whiteman
11 months ago
I had a great experience as a first time customer. I was in a hurry, I was out of there in less then 15 min, and I didn t even have to get out of my car! I got a basic oil change and a tire rotation.

  Juan Santos
a week ago
Great service , and very friendly.

  Nss S
a year ago
I went their , I was in the line for 30 min.... Stuck behind a van that needed approvals. There were other cars that came after me in line but got servic3 and left.I was quoted for $210 which was too much for me, I finally went to jiffy lube in Chino and got the oil change for $160And the staff was very friendly and helpful their arranging a $20 coupon for meThe staff at Valvoline was very hostile...

  A. A. Rios
11 months ago
Fast & very friendly service for they treat your car exactly like they treat their own cars... with lots luv & throughly too!!!!

  Natalie Lucero
2 years ago
It was my first time taking my car to a drive through oil change. I loved the experience!!! It is like the chick-fill-A of oil changes. The workers were fast, efficient, friendly, funny and helpful. They explained everything as they were working on my car. It was actually fun and educational. Driving away I could totally feel the difference. I highly recommend trying it.

  Scarlett Hanson
10 months ago
Eric and Jose are extremely professional and helpful. I always leave this Valvoline location happy. It is very rare that I get my oil changed anywhere else.

  Christina Escalera
11 months ago
Very professional and fast, I was only there for 15 min. Everyone is friendly and honest, not trying to make you send on things you don't need.

  Patrick Ryerson
a year ago
I'm glad I stopped and had it done. I used to go to another place to get my oil changed but this shop is closer to my house. They did an excellent job. I'll be back.

  Sean Regret
a year ago
Very friendly staff. Did not feel pressured to buy additional services. Prices were up front. It is a little pricey, but you do pay more for the convenience. Wait time was not too long.

  J Singh
a year ago
Quick inspite of long line. However 4 guys standing around chit chatting watching my tech do oil change. Just finished oil change will update if needed

  Cedric J
7 months ago
Fast, efficient, and friendly. Well worth the prices. Never had a problem here.

  Opening Hours

Monday 7:30 AM-7 PM
Tuesday 7:30 AM-7 PM
Wednesday 7:30 AM-7 PM
Thursday 7:30 AM-7 PM
Friday 7:30 AM-7 PM
Saturday 7 AM-6 PM
Sunday 7:30 AM-6 PM

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