Walnut Creek Transmission
4 (2)
2040 N Main St Suite 1, Walnut Creek, CA 94596
(925) 945-0510
walnutcreektransmission.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric W
7 months ago
Took my car here for diagnosis, I have an Audi and specifically called to ask if they had a VDCS, they claimed they did. Turns out they didn't and they got generic codes for my transmission issues. Specialized EURO code readers, are not the same as specific VDCS.Charged me 250$ for a quick scan which was completely unhelpful since I already scanned the car and let them know of the codes I had scanned.My expectation when I dropped off my car was#1 Verify the codes that I pulled#2 Check the condition of the fluid#3 Verify the fluid pump is actually workingAs a transmission repair shop, these are the things I personally would have suggested to the customer before having them pay the bill and leave. I can't image any world where a customer would be happy to pay a bill for the codes already scanned without doing any actual mechanical work on the car on the lift.As a hobby mechanic my self, I have personally repaired auto transmission solenoids my self in my driveway performed engine swapped, so maybe I'm not your typical customer. However, the fact that I took the car to another shop to perform a deep fluid flush and filter change speaks to my dissatisfaction on this job.I have edited and added one star because I have worked with WC transmission before for another reason and they where helpful.
Cheri Gray
a year ago
Wonderful staff!! They explained everything they did to fix my vehicle very thoroughly. I have been very happy with their work on my vehicles.Services: Transmission repair, Brakes, Air conditioning, Oil changeServices: Transmission repair, Brakes, Air conditioning, Oil change