JAC - Justin's Auto Care
4.3 (43)
2411 Oak Grove Rd, Walnut Creek, CA 94598
(925) 939-4848
justinsautocare.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
D K
a year ago
They do tires, but wouldn't do mine. Brought brand new tires to be installed, but Justin turned me away, no explanation given. Simply said "I would direct you to a tire shop", as he was doing tires on a car...Was trying to support local, but that didn't work out. Never had that happen before.
Hugo Enriquez Jr
3 months ago
Great local shop that I fully trust with my cars. I know the work will be completed on time with quality and great customer service!!!
Chris Esposito
a year ago
Some of the most honest and efficient work I have witnessed in an auto shop. Justin and Laurie were fantastic. I highly recommend. If you are looking for your next go-to shop, look no further (just don t overbook because I need them to do my next project ). Great job and thank you again Justin and Laurie!! I ll be returning for my next fix/addition.
GabeQ Ramarfoods
10 months ago
Justin s Auto Care has been servicing our Toyota Sienna and Toyota 4Runner since lockdown doing regular service and successful repair of electrical systems on both vehicles. They are personable and honest.
Olga Livshiz
10 months ago
Family own business. Very helpful. Reasonable prices. My family goes there for some small fixes or services. Justin and his wife are very nice ppl. Always follow Justin s recommendations
Barbara Lopez
2 years ago
I have had the last 3 cars of mine worked on at this place.Extremely honest and they do not ever try and rip you off.I have been screwed many times at other places in the past. I know NOTHING about cars and not knowing anyone that knows anything about cars, I have to rely on auto mechanics, well, I am so happy and grateful for Justin's Auto Care. HE COULD HAVE EASILY NICKLE AND DIMED ME, but He and his wife and whoever else works there take good care of their customers. I highly recommend!!Thank you, JAC!!! I hope the best for you, your staff and your family, you all deserve it.Services: General repairs & maintenance, Auto engine diagnostic
Brian
4 years ago
Over the years I have taken four different cars to Justin's Auto Care for service. I've always been pleased with the results. They are courteous, friendly professional, and honest. The work performed has been anyting from an oil change, to replacing a starter motor and a drive belt. I would trust them with any type of auto repair that I need. When comparing the prices against what the dealerships charge, its always a better deal when I come here.
Christina S
2 years ago
I work right by here so it s very convenient for me to drop my car off here and walk to work. Justin and his team are very helpful, accommodating, fast, and great at what they do. I trust them, and appreciate their knowledge on things I have no idea about. If you re looking for a good quality Mechanic, who is honest, this is your place
David R.
3 years ago
Owner Laurie and Husband Justin are honest business owners. Justin is very thorough and even let me look under the car with him to show mw the exact problem. He actually said not to fix my car as it was not worth it. Time to get a new car. Laurie helped out when I asked what vehicles they like since they see them all. Thanks to both of them. I highly suggest bring your car here for any issues.
Kevin
4 years ago
I brought my car to Justin after glowing recommendations on Nextdoor and am very happy with the decision. Another mechanic diagnosed a bad power steering pump and pressure hose and quoted to replace the whole thing. Justin recommended fixing only the pressure hose and wait and see for further leakage. I really liked this approach, if no consequence, spending only the money and time needed was perfect for me. It's clear he's honest and does great work. Thank you as well to Laurie and Rocky (pictured), it's certainly not common to have such a pleasant and responsive front office in an auto shop.
Chad Whaley
4 years ago
There has been more than one occasion where I needed help fast. From power steering fluid being gone, to oil and a check engine light, Justin and his wife have always been quick to help. The shop certainly cares about its persona, and customers. I have never met a shop owner who is willing to jump to help at a moment's notice.
cp leblow
5 years ago
I have three kids all with autos of various kinds and have two more between myself and my wife. About 9 years ago my sons Mazda lost its water pump right at the intersection where JAC is located. Back then it was called Rosberries. Justin bought out this location a few years later. I have had all of our vehicles serviced there, exclusively, ever since! Justin and staff are thorough, fair, knowledgeable, competent, and polite. I can unequivocally recommend them.
Felex Matua
2 years ago
I am serving my second car and never see any problem with it. Justin does a great work with his professional skills. I recommend everyone this service and don't spend your time to find better. Not only me did that).. Justin! Thank you!!!
Shayna
3 years ago
Justin and Laurie are the most honest and kind people. They have gotten me out of some car crisis and I always feel well taken care of.I would give more stars if I could
Bryan BKG
2 years ago
Came in to get my oil changed and discovered they do so much more. I've been needing to get my check engine light figured out on one of our Ford Transit vans. I believe I have found a good place
Adem Miller
6 years ago
Awesome service! I'm super happy our car broke down right out front. Justin took excellent care of us and we will be coming back for regular service.
julie walters
5 years ago
Justin is the real deal. He has integrity, honest. I have been going there for 2 years and highly recommend him to anyone! Thank you Justin and Laurie!
Alex Litvak
a year ago
I ve been taking me car here for the last 2 years. It s a family owned business, friendly and reliable. Good service and reasonable prices.
Doug Gibson
a year ago
You can trust them 100%. Been going there for years and always great service and honest answers. Thanks guys.
Sean Williams
a year ago
Good work and honest repair. Fair cost, and looked into some items at no cost to give estimates. I would use again.
On Call
6 years ago
This person charged me 900$ and 2 days after I come back to him with the same problem and he didn't do anything. That after he give me 2 years warranty! Really disappointed and so unprofessional!
Danielle Pepping
3 years ago
Great people and service. They are very flexible and knowledgeable. They saved my butt tell ce in one week!
Judy Anderson
a year ago
On time, great driver, polite attentive service. No worries!
Walter` Bouchard
4 years ago
Lori and Justine and fantastic, never have had an issue
tzlil dahan
6 years ago
Don't go there!!! He is a criminal not mechanic! He doesn't know how to work!!! Be careful
yehuda dahan
6 years ago
He only makes damage not fix anything . Thief and not responsible
6 years ago
Bad service!!! Unprofessional and very expensive! Watch out!!
Christi Lucero
a year ago
Great family owned business!
Mai Dayyat
4 years ago
Very honest nice descent place
Tami Dahan
6 years ago
Bad service very expensive...