Chula Vista Kia Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephen De Celles
2 months ago
Actually I was a little surprised when I was told that my recall would take several hours to complete and my wife came with me and we just looked at each other and said ok. To make a long story short it only took half the time. Anyway the waiting was comfortable and gave me plenty of time to read a book so I did. The service was great and I was very satisfied with the results. Thank you Chula Vista Kia.

  Gema P
a month ago
Where do I begin!?Every single time I have had a problem with my hybrid, they take their sweet time to get to my vehicle, regardless if I have an appointment. I know they must have favorite people because unless I'm hounding them, I get no updates and get treated as if I am getting my service done for free! I much prefer the kia in Escondido (which is where it was purchased) but unfortunately when my car has broken down it has been by works of Kia of Chula Vista(and I want them to fix it or at least take responsibility)definitely do not appicate the service and lack of communication this store has had. I'm glad to be moving closer to Escondido where I know I'll be getting great service great communication and a car that actually works

  Melissa Rose
10 months ago
Had my car for 2 days and did nothing with it. We figured out the problem on our own and brought the car elsewhere to be fixed. Do not trust them. Don't know if the mechanics have any training

  Isaiah Zamora
a year ago
HORRIBLE SERVICERichard and Aurelia are completely incompetent. They told me they had a tech line case open in April of 2022, but come to find out my car sat their until November 2022 with no work done, no tech line case ever opened .. I was lied to. Bring your car to east county kia or Carlsbad kia, but avoid Chula Vista and avoid Ball. Ball kia are up charging everything and basically are crooks.

  R F
a year ago
Excellent service! These guys are great and always very accommodating. Love that they give me accurate diagnosis of my 2017 Kia Optima with my affordable oil change! Great customer service .

  Chris
4 months ago
Not impressed. Nothing to complain about but nothing really over the top

  Alfo Gee
a year ago
The customer service gets worse every time i go. Not much of a service department if you can't get any service there.

  Laura Herrera
a year ago
Great staff very helpful and always with amazing atittude.

  Rafael Melgoza
2 years ago
Everything went well and fast

  Ja S
a year ago
Terrible service

  Alfredo Murillo
a year ago
Good service, but they should inform you of the cost before doing the service so you know what it includes and what they are going to do.Buen servicio, pero deber�an informar antes de hacer el servicio el costo del mismo para saber que incluye y que es lo que le van a hacer

  Mario Angel Romero Sol�s
a year ago
Bad service and very defective, the cars do not rotate as is!Mal servicio y muy defectuoso los autos no hacen la rotaci�n como es!