Norm Reeves Honda West Covina Service & Parts Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lorena McLellan
2 months ago
Yulissa Ramos helped us with our service this past weekend 2/10. She was courteous and knowledgeable and kept us up to date on the progress of our vehicles! Thank you for your great customer service!

  Alejandro Coria
4 months ago
Did my oilchange yesterday and it went smooth . Genaro Perez was very helpful and answer all my questions, he didn't pressure me like how on other dealerships do got an oil change and that's all. Definitely going back for the MOA oil after the holidays.

  David Woo
2 months ago
Great customer service. They kept me up to date with the diagnostic and repairs, provided recommendations, and answered all my questions.

  Clarisse Cortez
7 months ago
I brought my car in and told them it wasn't starting. All they did was replace the battery. Two weeks later, my car won't start and I tow it to the service center at 8 am. They then tell me in the afternoon that it won't be fixed until the next morning. Brian was impatient when we were paying almost $800 on top of the $250 we paid two weeks ago for a service that did not fix my issue. Extremely upset about the inconvenience this caused me when it should have been diagnosed and fixed the first time I came.Service: Vehicle Inspection

  inez torres
9 months ago
Do not go here to buy or service your car. Every time I have given this Honda a chance to help me with buying a car or servicing a car they have always given me attitude, bad manners, and quoted me higher prices than other Honda centers. I prefer the Sierra of Honda Monrovia they have always given me full explanations, good customer service, and fair prices.

  Superdaverides 2015
8 months ago
Customer service is sub oar at best.

  Graciela Villa
5 months ago
Zstill leaking coolant

  Gopala Krishna
5 months ago
Auto park with all models

  Eny de Alba
9 months ago
I bought a car hereCompr� un auto aqui