Valley Hi Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doug Fox
a week ago
I paid $200 for a diagnostics and they told me my timing chain was out and they wanted almost four grand to fix it and I took it to two other mechanics and they told me my timing chain is 100% fine

  Andrea Navarro
8 months ago
For the longest time, I have been Valley Hi Nissan's biggest fan & supporter and have always appreciated their service department. This time around, I was disappointed at their lack of flexibility when I needed to pick up my car after it was serviced or how rude Vince was during our conversation. The one thing I would request from any car service provider in the High Desert is to remember that not everyone works in the area. With traffic being what it is today, even when one leaves work hours early to retrieve their car in a timely manner, there's a huge possibility that traffic often makes it impossible to do so. Therefore, being more accommodating to your customers' needs would bring you more service, not hinder it.

  K******** I********
11 months ago
Great experience with the service manager Mark coming up to the front. The oil change that I recieved was supposed to be about 1.5hrs, but was completed in less time - Mahalo nui for that! Cherry experience to see through the glass window the tech performing the oil change. They also offer hot station for capachino. Come here if you want an experience from a cool manager and a view to watch your service being done!

  talina Washington
a year ago
I went here to find out about a ticking sound and to get recalled items fixed. 4 hours later, I called only to be told by Vincent Saucedo that nothing had been done. He argued with me so I asked and left a message for the supervisor. He called me back to say things did get done but when I picked up my car, the inspection wasn t done because my car needed an oil change (not noted) and the windshield wiper fluid sign is on in the car. This is such bad service. Go to Moreno Valley Nissan. They are so helpful and actually do the work!Services: Vehicle Inspection, Vehicle safety inspection, Auto maintenance

  Chris Moore
3 years ago
I called the service department about 2pm to inquire about an oil change and availability. I was informed that oil changes could be scheduled until 3pm that day- Friday. I drove from apple valley and pulled up at 2:30. Two service lines and one express line. I pulled into EXPRESS . I went inside and was second. The two of us were informed that our service would take two and a half hours! I asked if that was their idea of express and was told they don t have express. I corrected that statement because of the major sign over the service entrance saying EXPRESS . I was told there was no express. Please take the damn sign down and don t waste my time. Very hard to do business with you. Is this valley hi protocol?

  Daroyl Scott
9 months ago
The people and services have always been a good experience for me and my family at Valley Hi.

  David Cummings
2 years ago
The oil change and the tire rotation we're done in a timely fashion. And the service agent was very professional and letting me know about my car. Thank you.

  Andr�s Uribe
3 years ago
The service guys are excellent and, delicious coffee you don't have to go to Starbucks, the waiting room is very comfortable.

  Hector Castro
3 years ago
Excellent customer service. Transmission service price a little high. Does not honor other Nissan service dealer coupons. Not good !!!!

  Nick G
2 years ago
Absolutely the best service I've received from any auto repair shop. From start to finish and updated in between.Services: Brakes, Brake service & repairServices: Brakes, Brake service & repair

  Jeff Schweer
a year ago
As always they're the best fast fix my problem

  givon Johnson
a year ago
Good customer service, good customer representatives

  MM
4 years ago
Services provided were efficient and completed in a timely manner

  lachelle bougard
3 years ago
MY EXPERIENCE WAS GREAT. GREAT SERVICE.

  Crystal Miller
2 years ago
Very well thank you for all the help

  Maria elena Arias
4 years ago
Very good cervice

  Ignacio Lopez
3 years ago
Good customer service

  Steven Crandell
a year ago
Excellent

  DeShaun Glenn
2 years ago
So dope

  Robert Challis
4 years ago
Oil change and inspection done

  Linda Gill
3 years ago
It was good

  Scott Orchard
3 years ago
Top notch.