Kirby Subaru Service Department
1.5 (2)
6404 Auto Center Dr, Ventura, CA 93003
(805) 790-9129
kirbysubaruofventura.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Akash Ramrakhyani
3 months ago
I had an extremely disappointing experience at this dealership. Initially, they quoted a repair estimate of $600-700, but then shockingly recommended additional work totaling $6,000. Seeking second opinions from several reputable mechanics, I was informed that the necessary repairs should cost no more than $2,100. This was particularly unsettling as my visit was for a blind spot detection error, which required only a $300 part and a $30 bracket. However, I was sent a confirmation link with an inflated charge of $2,133. This experience was deeply unsatisfactory, and I feel compelled to advise others to be cautious. I strongly recommend avoiding this dealership for service, especially if you're not covered by a warranty.
matthew winslow
5 months ago
Unfortunately this is not a great service department. If you have an appointment it still takes forever to get the service. Three oil changes with appointments still took greater than 2 hours. They are pushy with their services and over priced. I was also called each time while doing my services to be asked if I wanted to trade up. I bought the car from them - used - less than a year ago.