Hays Automotive
4.5 (46)
4628 Telephone Rd, Ventura, CA 93003
(805) 658-8811
haysautomotiveinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Valerie Zingaro
11 months ago
Absolutely Excellent ! We have a property management Chevy Express box truck that the transmission went out in which we needed back on the road, fast ! Everywhere around said it would be weeks (5-7 business days to get the transmission delivered and then 3-5 days to replace it). Brandon Hays sourced a transmission and replaced it in 3 days ! He and his team were super professional, polite, and helpful from the first call. I drove them crazy with questions which they handled very cooly and kindly. Trucks back in action and we are back using it at work. Thank you !!!! I highly, highly recommend Hays Automotive !Service: Transmission replacement
Steven Parrish
8 months ago
I had a small issue on my 2017 MKC engine skid plate while vacationing in Ventura. Call them on a Friday afternoon, arrived 15 minutes later and the plate was reinstalled in 10 minutes. The amazing part was that they did not charge me. They realized I would be driving back to Oregon the next day and went out of their way to help. Some companies might have wanted to sell me a new plate, but they just wanted to help me. Anyone living near Ventura should trust this company. They are solid.
D Ford
9 months ago
Has kept me on the road for 25+ years, always has a great group working with him. Nothing but good things to say about those guys ! Thanks again Hays Automotive .
Art Padilla
a year ago
I took my car there on several occasions to fix my cars ignition problem. It wasn't fixed after replacing several things. One thing after another was replaced and then I still had pinging. Plugs were replaced and carburetor cleaned and got the car back still pinging. I called again to have a starting problem solved. They wouldn't have my business because I gave a low review. In stead of making it better they wouldn't fix my car. I spent over $1600 there and my problem wasnt fixed. Why would i give a good review? They told me one thing after another.. had to go somewhere else after spending way too much money there. So yes you still have a low score.
Marilyn Renger
2 months ago
Love the customer service, super friendly over the phone.
Philosophysnail
2 years ago
Hays has a very non-intimidating atmosphere- my car trouble was explained simply, plainly, and in a way I could easily understand. They did an amazing job on my car, and didn't try to convince me that I needed any unnecessary or extra repairs! I will be coming back for any future repairs!
Susan S
a year ago
Perfectionist. Courteous, and very helpful. Well recommended by my family and I recommend them to everyone. This company has been in Ventura for a long time.Services: Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Battery, Oil change
John Sallee
2 years ago
This place is the best! I've had my Jaguar XJ-8 in there twice. Very professional, very fair pricing. Nice, clean shop. I absolutely recommend these guys!
C Yu (Sirchanesaw)
3 years ago
I was recommended by another performance shop to go to Hayes auto. They replaced my gas tank. I was having filling issues.They were very honest and got it done.I will bring my other car to them as well.I won t just go to anyone.The total was actually lower then the quoted price.Im glad I took my truck to them.
Eric Kenoss
3 years ago
Requested a bumper to bumper safety inspection - they never checked the rear brakes, but said they were good. Once I insisted they check more thoroughly, the rear brakes were bad, and master cylinder bad.Reuben had no problem trying to sell a throttle body cleaning though. SMH.
Martin Ruiz esquivel
2 years ago
Wouldn't ever recommend this spot for anything complete waste of time and money fr they really just put the check engine scanner and just left it there for the whole weekend instead of letting me get it same day! I drove it there and never had any issues with my battery and when im getting it back they left me with a dead battery and straight lied saying it came dead like forsure it didn't and i regret paying 120 to those clowns just to get my codes scanned and drained my battery (I told them the codes its reading already) so am i getting charged for storage fee or what did I actually pay for?
Staci Buss
3 years ago
I won't take my jeep anywhere else! I trust Ruben and his team to take care of things and have yet to be disappointed. The company I work for takes all our vehicles there which is how I found them. Great shop!
Kevin Glen
6 years ago
Hays is great. It's nice going to an autoshop that doesn't try to oversell me on work my car doesn't need. These guys only recommend what is actually needed, and charge fair prices for it.
Mason Cratch
2 years ago
Hays automotive is the best. I go there any chance I can. They re friendly and Brandon is super cool.I love them.Their website sucks thoughServices: Transmission, Engine repair, Oil changeServices: Transmission, Engine repair, Oil change
David Lee Gallagher
a year ago
Took friend by see if could be seen same day for brakes n rotors. Left car with them and they going squeeze us in and 3 hours later he done!
jennifer parker
2 years ago
If I could give zero stars I would. This place is dishonest , and still charge you. I don't recommend them for any ignition interlock device installation or anything else due to the fact that they lie.
Connor Stayton
a year ago
Had my Tundra realigned and serviced. Best it s ever felt. I recommend these guysServices: Wheel alignment, Auto maintenanceServices: Wheel alignment, Auto maintenance
Molla Levine
3 years ago
Trustworthy team. We drive 1 hour to get services from Hays. Ruben is always sohelpful friendly along with the whole teamServices: Transmission, General repairs & maintenance, Wheel alignment, Brakes, Oil changeServices: Transmission, General repairs & maintenance, Wheel alignment, Brakes, Oil change
Marti Dibble
6 years ago
They take good care of your car, have very reasonable prices and they don't try to talk you into work that your car doesn't need. In my opinion, a very honest repair shop.
Gabriel Bola�os
4 years ago
Went in for an alignment and 5 days later my car pulls to both sides if my car gets any small bump. Going back after I called them and we will see how they treat me
Vivien Moritz
2 years ago
Great service for a great price. They were super quick and did a great job. Highly recommend.Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic
Maclover94
4 years ago
Friendly staff, quality work. Always able to provide a courtesy ride home and work with me on scheduling.
Reva Zwirn
3 years ago
Great customer service. Very knowledgeable and helpful in answering my questions. Have earned my business and recommendation.
Maureen Jacobs
4 years ago
Ended up spending $700 and found out later that about half was baloney. I'd been warned but had a trip in 2 days...
BAZAR RAWNESS
2 years ago
Good service, and was way cheaper then my usual place I go too
Cheryl HIGGINS
2 years ago
great costumer service grey work fast and would send any one to Heys
August Martinez
3 years ago
Was in and out in less than 15 minutes for an oil change..staff is always kind and professional.
Scott Beutel
2 years ago
Great service! Fast, local and thorough.
Ms. D
4 years ago
Honest mechanics who are good at what they do. I won't go anywhere else .
John Darnall
3 years ago
They did what I asked, no up selling. I will be going back for other services.