Gold Coast Acura

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daylin Olivares
a month ago
I recently had the pleasure of working with Sebastian Benitez Raffo at the car dealership and I must say he exceeded ALL expectations as a floor manager. From the moment I walked in Sebastian greeted me with warmth and professionalism. He took the time to understand my needs and preferences guiding me thru the ENTIRE PROCESS!! Thanks to Sebastian outstanding assistance I drove off the lot with my DREAM CAR feeling confident and satisfied with my purchase!! RECOMMEND SEBASTIAN 110%!!!

  Elijah Bratcher
6 months ago
I bought my first car here today and it was an overwhelmingly positive experience. I was greeted as soon as I exited my car and I was able to start my test drive within the first 10 minutes. As a first time buyer I had a million questions, but all of them were answered in a professional manner. Sebastian, Zayne, and Kyle were able to help me find the perfect car for me and I couldn t recommended them enough. Don t buy your car anywhere else!

  Adrian Moreno
5 months ago
Our family car of 13 years was totaled in an accident. Thank God everyone involved is ok. We were in search of a reliable and trustworthy dealership who we could trust, and a family friend referred us to Sebastian and Angel. These guys went above and beyond to make us feel like family. They answered all our questions and made sure we were 100% satisfied. Thank you Sebasti�n and Angel for making our buying experience a pleasant and seamless experience.Our 8 year old daughter Olivia has something to say:We are very excited to ride in the car!

  Mike Cohen
5 months ago
I purchased this car for my son, we live out of state so all dealings we done over the phone and I trusted the car was what they promised, Zayne and the Gold Coast Acura team went out of there way to take care of any issues even organizing a transporter for door to door service, Zayne promised it will look amazing and it did, I would not hesitate to use this dealership again.Thank-you for your services.

  Emily Rodriguez
2 months ago
Kyle and Sebastian s service was excellent. Kyle was very welcoming and friendly. Sebastian was straight to the point and helped me in 30 minutes. He also was super nice and helpful, and really took his time to explain everything about my car. The detail manager Anthony was also very welcoming as he offered to make sure my car was perfectly cleaned up to his best ability and even offered to re do anything he didn t find 100 percent.

  Ricardo Botello
a month ago
My experience was good to begin with, but it ended bad to begin with Fransisco is a great salesman and actually gets to know a client, really builds rapport and is a great person. However when we were working numbers a Floor Manager named Sebastian interrupted the deal and was trying to be very intimidating. He made countless assumptions that my family couldn t afford certain things and went on to make countless remarks, little did he know everything he said to humiliate us, we actually had and owned. No salesman should assume someone can t afford something. That was very unprofessional in my opinion. Rude and unprofessional. All those unnecessary comments came from out of the blue, who knows if he had a bad day, but it s no way to treat a client, he ultimately ruined the deal for the salesman Fransisco. We didn t get anything. I would not recommend this dealership to anyone unless it s Fransisco you work with only Great man there.

  MIZZ PLAYFUL
3 months ago
I absolutely love this place! I bought my car from here in March. They are very accommodating. I only trust them with my maintenance. I had some issue with my vehicle, and they came through for me. I'm super grateful, and when it's time to trade in my car for an upgrade, I am coming back here.They have great customer service, and they are understanding and accommodating within reason.Thank you to everyone who works here. You guys make a great team!Sincerely GIGI

  Anthony Young
2 months ago
WOW WOW WOW WOW!Darin and Sebastian did the most amazing job with my lease. From start to finish excellent customer service the second I drove onto the lot I was greeted and treated like I was a valued customer and not like another check. Sebastian let me check out all the vehicles I wanted without being pushy and standing over my shoulder while effectively answering all my questions I had before purchasing my 2024.Mr. DARIN came over to the desk introduced himself and took the time to speak with my husband and I. He was the first owner operator I had ever met in a dealership and it was a pleasure! He had us in and out of the dealership in no time it was by far impressive. These guys are a great duo and definitely give you the family feel the whole time!

  Christine McPherson Wyatt
7 months ago
The customer service at Acura was amazing. Every single employee was delightful, respectful, and polite. Each person took their time with us. Sebastian broke down all the details for us with complete honesty and was extremely helpful and pleasant. Zayne greeted us onto the lot initially in a very professional manner and also walked us out after our purchase of our new vehicle giving us great assurance that we made a great decision. We are so happy with the overall welcoming experience at this dealership as it made our decision easier and smooth. We would recommend gold Coast Acura of Ventura to many others!

  Airam Ramirez
3 months ago
100/10 would recommend purchasing your next dream vehicle here! Salesman Francisco was such a delight to work with, he did not make us feel pressured whatsoever and did everything in his power to make us happy, which he did! We got the pleasure to meet the owner of the dealership Darren and he made sure we absolutely loved the deal we were getting to walk away with our dream car and with his help, and Dave s the financial man, who was also great, everything was falling into place. We are very happy and will definitely be coming back and of course telling everyone about this amazing dealership and its employees and of course owners.Thank you!!!!

  Daisy Ambriz
7 months ago
First time coming to Acura dealership. We had the pleasure of working with Zayne. He was amazing answering all of our questions. They made it possible for me to get the perfect car. It means so much to me. We did not feel pressured at all. If anything they made us feel very comfortable and happy. Kyle made it possible for me to get my car at the price that works for me. Sebastian was also very helpful, appreciate all your hard work. I will definitely recommend my family and friends to Gold Coast Acura here in Ventura county.

  Tim Andrewd
3 days ago
Gold Coast Acura will have my business from now on. Kyle Mandour and Sebastian Benitez-Raffo were our Sales Professionals and they were excellent at their jobs. We also met the owner Darin Glinski who helped finalize our purchase. They are no nonsense and highly recommend doing business with them. We couldn't be happier!

  Gabriel Mendoza
a month ago
First time Acura buyer and I was absolutely 100% taken care of at this dealership! Zayne & Ryan did everything they could to make sure i left the dealership satisfied! Anyone who is looking for a new car i would definitely recommend checking this dealership out if you want to be treated like a family member instead of a customer

  Mirna Acevedo
2 months ago
If you re looking to buy a car, Kyle and Francisco are there to truly help! I came with my niece to purchase her first car on her own; A collage kid on a budget and Francisco and Kyle made it work. No pressure was felt through out the process. We truly felt they wanted to help her and wanted her to walk out with her new car. Glad we came to Gold Coast Acura for the purchase of her new car!

  Matthew Cole
2 months ago
Sebastian was outstanding. He went into detail with various cars with me. I told him my goals and expectations and he went above and beyond. Buying a car can be daunting and time consuming. He was strait to the point and very professional. Highly recommend to my peers. David crawford was amazing as well. Very professional. Made the entire experience enjoyable.

  makalaa b
a month ago
Zayne was such a helpful salesman definitely recommend him, help get a good deal on great car. Very friendly and overall a great conversational guy. Made sure the car came out clean with a full tank of gas !

  Bella Molina
3 months ago
Best service I ve experienced while shopping for a vehicle! The floor manager Sebastian was very knowledgeable and nice! We also had a great experience with the general manager Kyle who made it possible for us to be able to make a deal. Will be coming back here to buy a car for my daughter!

  Rori Hernandez
2 months ago
Sebastian, Floor Manager and Kyle, GSM are AMAZING! They took such GREAT care of us! No pressure! Showed us exactly what we were looking for and what we needed. They truly went ABOVE! Thank you to them both for making the car buying experience so FANTASTIC!

  laressa williams
a week ago
Absolutely my best experience car shopping! the floor manager Sebastian was wonderful and so kind and caring to our needs. I 100% recommend going here.

  Donald Shively
7 months ago
We went to Thousand Oaks Acura, now called Swickard Acura, to purchase a 2024 Acura MDX SHAWD with the Technology package. We had purchased our 2016 MDX there and had been going to their service department for 7 years.I went there early in the day without my trade to look at their inventory. I was told they only had one salesman and it would be several hours before they could help me. I looked at the car I was interested in and left. Later I returned with our 2016 MDX to try and make a deal. The same salesman told me he was busy, and it would be three hours before they could help me.We left and drove to Gold Coast Acura and were enthusiastically greeted when we arrived. They had the 2024 MDX in stock in the color we wanted. The Floor Manager, Sebastian, got things moving quickly and had the car brought to the front of the dealership. We took a test drive with Zane, our salesman.After the test drive, we sat down to negotiate, working primarily with Sebastian. The deal was hammered out and we later drove out in a new 2024 MDX. It was a good experience and I wish we had gone straight to Gold Coast versus Swickard.I've bought many new cars over the years, and they all tell you what you want to hear, but Gold Coast had the feeling of a family operated business.

  Melissa Marr
2 months ago
My husband and I had a wonderful experience working with Sebastian Raffo at Gold Coast Acura in Ventura, Ca. He made the whole car buying experience very quick and easy. I absolutely love my new MDX. I highly recommend Sebastian and Gold Coast Acura! What a positive car buying experience!

  Reina Adriana
4 months ago
I had an amazing experience here with Sebastian, Kyle , Zayne & Mike . It was a great atmosphere, very welcoming, made us feel like complete family. We had gone to Chevy first and had a terrible experience, left there & came to Acura and were mind blown on our treatment here. I ll recommend Acura , especially these 4 employees, to everyone I know interested in a new car. Made the experience so easy and stress free. THANK YOU GUYS !

  manuel ruiz
4 months ago
I went down to Gold Coast Acura hoping to go home with a new car. I met Francisco who helped me find a really nice Integra. He was a super genuine guy who knew his cars very well! He gave me a full detailed explanation of their inventory and what those Integra's included in them. After a test drive we talked for a bit about the car and i was planning to think about it for a couple of days. Francisco went above and beyond to get me an AMAZING deal on the car and i cant thank him enough!!

  Alexis Saint Germain
2 months ago
Wonderful experience today with Darin and Ryan at Gold Coast Acura buying my 2018 Nissan Kicks SV. They listened to my concerns and met my expectations completely. I recommend any prospective car buyers to stop at Gold Coast Acura FIRST!!!

  Danah Duarte
4 months ago
Francisco Molina is THE BEST. I was looking for a car and when I was having difficulties at a different dealership, one call from my dad and he said Francisco was ready to help. I drove there right away and he was exceptional. He has helped my family with past car purchases and will be my new guy moving forward. He made sure I left with the car I wanted and the price I wanted. Forever grateful for him and his urgency to get me in a car right away.

  Worthy
3 months ago
Great customer service. The Floor Manager, Sebastian, took great care of us. We easily got into our new car without the back and forth. Fast and easy transaction.

  Scott Dubrul
2 months ago
I have leased from Gold Coast for years. Sebastian has always done a fantastic job. Recently he went above and beyond the call of duty delivering our New MDX personally. He made the entire process seamless and simple. I highly recommend Gold Coast and thank you Sebastian!!

  MONICA SOLACHE
5 months ago
Sebastian was amazing not to mention that he s an ex marine very humble the owner of Acura beautiful man with a great soul. Everyone here is funny helpful from the detail person to the sales person. I give Sebastian definitely 20 stars thank you for serving Gold Coast. Acura is very lucky to have him working for them, I got an amazing deal on an Acura 2024 MDX feeling blessed and nothing less

  Michelle Tanaka
2 months ago
Zayne, Darrin and Francisco are amazing!!! We bought an Acura RDX from them. They had great customer service! Will absolutely come back and buy another car from them in the future.

  paul hernandez
2 years ago
After visiting several dealers in need of a vehicle, I arrived at Gold Coast Acura and was warmly greeted by sales associate Frank. Who was knowledgeable of his current stock of vehicles and prompted me to vehicles within my budget. The level of service that I received was nothing like the other dealers I had walked out of. The purchase was fair and quick within an hour of selecting my vehicle I was on my way home in my new vehicle. Dealers are overwhelming and with my 3 yr old son it can be more overwhelming. Thank you to all the staff that made this purchase happen.