Cummins Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Ralston
4 months ago
I live in the Bay Area and tried for a week or two to reach the Sacramento shop but nobody answered. I was taking my RV on a trip to socal so decided to call these guys to service the coach and generator. They promptly answered and scheduled an appointment. I dropped it off at 8 AM. They put a couple techs on it and had it done in a few hours. And to top it all off kindly extended me a great price for military service. This is a solid company, unfortunately not common these days. I will be making the extra drive here for future service and repairs. Many thanks to the team for working so efficiently making it easy for me to get the service done. Highly recommended!!

  Paul White
4 months ago
Took RV in for Generator diagnostics and repair. Amy, Patty and the tech that repaired my RV were awesome! Friendly, professional , knowledgeable service that they provided was something I don't see very often anymore! Extremely happy customer here!

  Iris P.
10 months ago
We had just got our RV generator serviced the day before and were on the road for a family vacation. When we fired up the generator my husband noticed that fuel was leaking. It started with a small leak then it got pretty bad and we were losing fuel fast. We ended up capping the fuel from the tank and decided to hit the road. On our way we tested our luck and stopped at Cummins in Ventura. The service department help desk was very friendly and accommodated us right away. Their technical, Briar, diagnosed on the spot and was extremely knowledgeable and was able to quickly identify the issues. He resolved the problem quickly and thoroughly tested to make sure the leak was gone. We are so Thankful and Grateful to the whole team at Cummins Ventura for their time and their expertise. Now our 1 year can enjoy the AC in the hot weather. Thank you so much!!!

  Ricardo Juarez
9 months ago
Very friendly,, they help you out quickly by checking every part... Thanks to Jessy, I will go back if I need something else..

  Mark Weiner
3 years ago
Amy Everts, Service Manager, is great. Fast service, make an appointment in advance. It's not inexpensive, but, they definitely know what they're doing and you won't be disappointed by their work.If you haven't had your equipment serviced by Cummins, you should give them a call.

  Ashley Campbell
3 years ago
Wow!! What a FANTASTIC experience. What was previously extremely discouraging - a misfiring generator on our brand new RV - was repaired with excellent customer service and speed! We are so grateful to Amy & Dave for the wonderful help.

  Jeff Barnes
2 years ago
Marlene at the parts department is very knowledgeable and very helpful. I have an older generator and she finds those difficult parts. Others in her department are very good too. thank you ONAN Team!

  Tony Panzica
3 years ago
My Onan 3200 Diesel generator muffler is loose. Amy tells me it's not a Cummins problem so they they probably won't fix it. Next appt is December 15th. You would think a generators muffler would be under their care! Thanks for NOTHING!!!

  schmeerical
8 years ago
Ventura- They over charge for labor hours, duplicated diagnostics from another Onan shop, and ordered unneeded parts. They could have cleaned a part with a toothpick but deciced to order a replacement part. Ishmael may be a pleasant person to talk to, but he will charge the maximum possible. Hold onto your wallet. Ask for your replaced parts.

  todd story
a year ago
I dropped off a generator back in March and they were unable to fix it and haven't able to replace it either very very disappointed

  Leonardo Garcia
6 months ago
Good service. Clean place.

  Jerry Eppinger
7 years ago
Very good service. Fast and friendly people. Highly recommend Venture Cummins

  Edgar Rivas
6 years ago
Great people they treat you like one of their one. Very clean and organized.

  Dana Griffith
7 years ago
A corporate post, very good service

  Chris Reno
5 years ago
Great customer service

  Jim Hopcus
4 years ago
Very helpful staff

  Shawn Kern
5 years ago
Great dealership.

  Marc Van Dam
8 years ago
In fixed out 3 hours

  D BAXTER
6 years ago
Great folks.

  Jaime Aguayo
6 years ago
Great people

  Jacynthe Blouin
a year ago
Amy Everts, Operation ManagerThank you very much for the excellent service. Fast and courteous service from Amy and her team. I recommend this place to everyone!

  Gerardo
6 years ago
I just went to ask, but they seem like very nice people.he ido a preguntar nomas, pero parecen gente muy amable