Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Larry Meyers
4 weeks ago
The staff here is extremely friendly and helpful. I enjoy doing business with them in Ventura. I have purchased batteries at this location and have never been dissapointed.

  Oscar Stagel
3 months ago
this is my 5th time buying batteries at this place. and 2x for my car and motorcycle. they have better prices than auto parts stores. better warranty. great customer service.

  jeffrey hennessee
a month ago
Was told part was in stock, ready for pick-up. Not only was it NOT in stock, they ordered it to arrive from Wisconsin by ground. Nobody has a week to go wait for an automotive battery. Customer service reps informed me that there was no way they would've told me that my part was in stock.

  Guillermo Coronado
6 months ago
Great experience getting my battery swapped out, the guys were friendly and knowledgeable. Will recommend to anyone.

  walter beil
5 months ago
Friendly employees and quick service for auto battery testing/replacement! Decent selection.

  David Rensin
a year ago
I needed an iphone 8 battery replaced. Based on reviews I called Batteries Plus Bulbs. Erik told me I could come and get immediate service. He explained every step -- test the phone, one year warranty, and it would take 30-45 minutes. The procedure took about 35 minute and now it works perfectly, at 100% capacity. I couldn't be more pleased.

  John Roncallo
a year ago
I really enjoyed how easy everything was. The night before I had googled a phone battery replacement and found their website, from there I was able to select my phone model and book an appointment for the very next day. The next day I dropped off the phone gave them a brief description of the issue, they inspected the phone in front of me and told me exactly what they would do. From there they showed me what the price would be and had me sign a form to allow them to preform the work. An hour later I came back to pick up my phone and pay. I liked that I wasn't required or asked to sign up for any customer account or warranty programs, nor were any other services pushed on me. The staff at the Ventura store were very friendly and pleasant to talk to. If I ever have any trouble with my phone under the scope of the services they offer I will definitely go here first.Also worth noting they are conveniently located next to a Verizon store and a wonderful breakfast caf�.

  William
8 months ago
This store and the people working here are very friendly, helpful and knowledgeable. Have had multiple good experiences with marine battery purchases.

  Daniel Sanford
10 months ago
Big fan of this chain. Was in Oxnard to clear out my late Grandfather in law's condo. Brought a gallon ziploc of old batteries here. They couldn't take them because of some new Ventura County law about recycling single use alkaline; but the cashier described in detail where the county dropoff was for such items. Good directions and 8 minutes later and the problem was solved. Thank you Batteries Plus. You've got me covered if I'm home in San Jose or out in the Ventura area.

  Douglas Lawrence
3 years ago
Employees are helpfully and courteous. All stock in the store appears extremely low and many item locations were empty. Luckily for me they just receive the battery I needed for my Backup UPS. Also, the appearance could be greatly improved. I have not seen the store floor so dirty before.

  Michelle Martin
2 years ago
They were amazing at their jobs, super friendly, and the service was great. My phone screen needed replacing, and the initial guy I had my appointment with was honest about his experience and training on my android, and preferred another person with more experience fix my phone, a few days later (time conflict on both parties) my phone is back to normal, working great and I couldn't be happier. Thank you so much guys!

  Matt R
2 years ago
Purchased a replacement key fob for my 2012 Honda Civic - great service and less expensive than the dealership. Staff was excellent and highly recommend this store. Thank you!12/6/21 - had a battery replaced in a key fob. Friendly and fast service taking 5 minutes total. Also noticed they sell and install car batteries.

  MISS Julesinwonderland
a year ago
Ordered online pick up, associate had my order ready to go at the given time. Took me 2 minute turn around. Very good!

  Jesus Palencia
3 years ago
Pick-up service was easy and the customer service was great. The laptop battery I bought has been working well, so far. (Will update this if needed). My order was delayed, but that's not this location's fault nor was it important for me to get it quickly. I would highly recommend shopping here.

  Jess Stryker
3 years ago
I ordered a battery online that was supposed to be in stock. A nice polite employee called shortly after I submitted the order to tell me it was not actually in stock. So I went into the store to see what other options there might be, like a different brand. The store's shelves are almost empty, looks like they are near to being out of business. They didn't have anything in stock, so they special ordered the battery for me. Two days after it was supposed to arrive I check back to see why it wasn't delivered. Apparently it was out of stock at the warehouse too, and they canceled the order, this time nobody bothered to let me know. They politely offered to back order it for me, but there is a point where one must admit defeat, so I canceled the order. To bad, this store was a great resource at one time.

  Lisa Ann
a year ago
Friendly staff, easy online order with instore pick up. Sadly stars off for back of the store parking, be sure to park in front of this store, back is not good. Got out of my vehicle and hit with a horrible, overwhelming smell of human urine and then saw sign on door, to use front. Based on that experience, I'd look for a different location next time, before revisiting here.

  Cyclops
a year ago
Stopped in for a replacement battery for one of the UPS units we have in the house. Strangely enough they didn't have a replacement! Never had that happen before. Close, but apparently it's an OEM that had the positive and negative terminals reversed for the closest thing they had and of course, the wiring was too short to make that work. I didn't want to spend that much on another new one, but I bought an APC replacement and they did offer 10% off.

  Jason Goetz
a year ago
Went in to try to recycle some alkaline batteries and a light bulb, unfortunately they're not able to do that anymore, just a little FYI for you. They informed me on where I could go to do the recycling which I greatly appreciate. They also help me find some batteries for my garage door opener without any hesitation, which was the main reason I was there.Great staff that's very well informed and super helpful. This was only my 2nd trip there and as of now this shop is batting 1000. My first trip was to get my late grandfather's WWII flashlite working again. That was a great success as well.

  Ana Gonzales
2 years ago
Andrew is very helpful and nice very knowledgeable which is good asset to the company. Made my 1st time experience a excellent one due to the customer service I received. Good job Andrew in the ventura on Victoria Ave location .

  Julie Wilson
2 years ago
I went there to have them fix a cracked screen on my iPhone. I ve dropped my iPhone a hundred times, sat on it, you name it, and it never cracked. This time I crushed it with my car door, so I went to Batteries Plus to get a new screen. They fixed it in about 45 minutes. Looked good at first, however, the first time I dropped it (about a week later) the screen shattered and was lifting off the phone. There were lines all over the phone and I could barely see anything. I went back and couldn t get a refund. I have since learned BP doesn t use iPhone gorilla glass, they use an after market brand that is very fragile comparatively.I m giving 2 stars instead of 1 because the employees were nice enough and they did install a new battery which works much better than the old one. If you have an iPhone and need a new screen, don t waste your money here. Go to the iPhone store and pay a little more to get the better quality, real deal type of glass.

  Kate du Plessis (Kate)
a year ago
Cooper and Andy are the absolute best I turned 40 today and they made my day so special. Plus it's got the most amazing presents for myself.

  Mark Jordan
3 years ago
I ordered online because they gave a small discount- No order confirmation, no idea when it will arrive at the store for pickup, no call when it was late, and they just want to argue when you call to tell them you re not happy. Great service guys- not. UPDATE: It didn t quite take two weeks and I finally got it. I can t decide if the discount was worth it.

  cliff Dietz
a year ago
I ordered these SLI31MDC batteries online. ( 10% off). 20 minutes later I received my order is ready for pickup. The clerks had my batteries ready with a cart to move them to my vehicle.

  Chet Ciechanowski
5 years ago
I went to pick up my on-line order and the person at the counter couldn't find it at first, and asked if I had received a phone call. No, I was sent an email with an order number but was told they don't really use the order number. After rummaging around for a minute, my light bulbs were found sitting among some other items and papers near the cash register. All was OK in the end, just not very organized or efficient.

  Bret Crawford
2 years ago
Super! Our RV Battery died and we were helped ASAP by the owner. They had just what we needed at a very fair price. They installed the battery as well. One of the clamps was broken and they repaired it. We were on our way in 20 minutes.

  Jason McMullen
6 years ago
I recently had to purchase 2 batteries. One for my travel trailer and 1 for my truck. I ordered online and got 10% off. I brought my truck to the store and walked in and got 15% off. The staff was very knowledgeable and helpful. Great customer service and prices. Thanks

  Gio Jennings
5 years ago
Ordered the battery online and went in to the store to pick it up and drop off my old battery. Was in and out in 5 minutes-- so easy! Fantastic experience with this store. Will definitely use this service again when I need it. Highly recommend!

  Ruth Haynes
6 years ago
I made an appointment online do you have my iPhone battery replaced. I went in the next day for my appointment and the fellow is there ready to take care of my phone. It took about 20 minutes in all from filling out paperwork to replacing my battery.Thank you for your quick service and my phone is working perfectly.

  HardiFogripper
5 years ago
Needed a battery. I suggested this store first. They instead wanted to try the Big Box Store in Oxnard. After going thru the circus parking lot, we parked went inside and nNope they did not have this battery in stock. Group 65 it is in all kinds of vehicles. I called over to the the Battery store verified what I needed, they had plenty of group 65 batteries with a warranty as good as any. Done and installed and felt better as was giving business to the local small business than the big box stores. Great service they carried it out, and offered to install for Free. There ya go.

  Robert Holmes
6 years ago
Purchased a Battery for my Fiat 500, going online to do so. They put replaced my old for new without any problems.Very satisfied with the entire process.5 star service, and highly recommend their services to all.