Ultimate Auto Glass & Electronics
4.9 (39)
7950 Haskell Ave Ste. 100, Van Nuys, CA 91406
(818) 875-3040
ultimateautoglass.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yorgo Constantine
2 weeks ago
I Awoke On Good Friday To A Non Life Threatening, But Frustrating Disaster, On My Way For A Day With My MotherMy Driver Side Window Was Destroyed In One Of The Many Los Angeles "Smash & Grabs"Or Maybe It Was A Homeless Person Looking For A Place Of ShelterWho KnowsPrayers To All The UnfortunateI Contacted My Main Repair Guru At Galpin STEVE WALKER, But He Couldn't Do The Repairs On Such Short NoticeGalpin Guru Put Me In Touch With RAY At ULTIMATE AUTO GLASS & ELECTRONICSRay and His Team Are ExceptionalREBECCA Their Coordinator Set Up My Appointment ImmediatelyNATHAN Their Auto Glass Specialist Handled Window Prep & Replacement With Effortless PrecisionWhat Was Looking Like An Emotionally Taxing Rain Soaked Easter Weekend, Turned Into An Easter MiracleThe Entire Ordering Of Parts, Delivery, Prep & Repair Was Handled On The Day, Within A Few HoursWith An Imminent Storm Of Biblical Proportion On The HorizonA True Easter Miracle*Ray, Rebecca, Nathan (and Steve Walker) Took Amazing Care Of Me With Such Grace & Sensitivity That I Felt Like Baby JesusWith Great Humility & Gratitude I Thank You All For Saving My EasterSincerely ~Yorgo Constantine
Michelle Allen
11 months ago
These guys are absolutely amazing! The customer service, professionalism, efficiency, politeness & cleanliness! I called 3 companies to handle this job and everyone put me all 5 days; ultimate Glass said they could do it next day and they were here 1st thing in the morning! They text me an hour before and everything was amazing. I would highly recommend this company and should this happen again I will definitely call them back. You guys are very much appreciated Services: Installation, Auto side window replacement, Auto rear window replacement, Auto windshield replacement
Stacie Contreras
9 months ago
Incredible service. Came out to my house to replace windshield. I have always had to drive into a shop before as my windshield has to be calibrated. I have defrost and heads up display in my windshield. Jessie was wonderful. Came out early to fit me into the schedule and Ray drove hours to get the correct windshield from a dealership out of town since there is a shortage on our model. I can't say enough about their service. Come to find out the last company broke a part in my car and glued it in place. Yes I saw the glue. So now these guys will be back to install that part once we get it from the dealership. They didn't try to cover up anything like safelight did. These guys are honest and hardworking. We will definitely use them if needed again but I hope we don't have to. Highly recommend this company.Service: Auto windshield replacement
Brandon Contreras
9 months ago
Just had this company repair my busted widow on my 21 Mazda cx5 with HUD. Great work, Jessie was great. His partner Ray went out of his way to get our glass from a shop in Carson and the repair was done at our home in Lancaster. Great customer service and solid work. Highly recommended this companyServices: Installation, Auto windshield replacementServices: Installation, Auto windshield replacement
tammy smets
a year ago
Strongly recommend! Very much appreciate my experience with ultimate auto glass. Their customer service team Saleah and iris were very helpful in getting my factory windshield expedited after a horrible experience with a third party glass company offered through my insurance. The technician Jesse was so clean and professional. Thank you ultimate auto glass.Service: Auto windshield replacement
Frank Freeman
5 months ago
Ultimate Glass was the best choice I made to have both windows replaced! I was having issues with my insurance company and Marnie, the dispatcher saved the day. She was great!When Scott and Tristan came out to install the glass they were quick, knowledgeable and knew what they were doing. Definitely experienced at what they were doing. I recommend Ultimate Glass to all my friends.Services: Auto rear window replacement, Auto windshield replacement
Yue Love
3 months ago
I want to express that this was by far the best service I've ever received regarding my car... I really appreciate your service and help. Awesome!Smooth and easy to get started. Friendly beyond measure. If I ever have the need for service again. I m coming back!!!!
J Vergara
7 months ago
I recommend ultimate auto glass to all. After I called for service Gus was sent out to my home and arrived at the time we had agreed on. He explained the job and replaced my glass with no issues. If I ever need Ultimate auto glass I will request for Gus to come out again. 10/10 on service and friendliness
miyako tachibana
4 months ago
They come to your house at no extra charge. Appointments are easy to make andscheduling are promptly updated. Service is terrific. Prices are great. My technician had my window fixed in no time.
Nicholas Mireles
8 months ago
I was in the unfortunate position of having to replace my windshield recently. Thankfully my insurance provider had Ultimate listed as a recommended company to work with. From Marnie, to Leah, to Supervisor Miranda at the main office, the appointment process couldn't have been easier. Then working with Ray and technician Gus at the local shop, my car was ready sooner than expected and since then, as good as new.Thank you to UAG and the entire UAG team!Service: Auto windshield replacement
Scott Feder
8 months ago
I had a very good experience with Ultimate Auto Glass. Ray was fantastic in getting me the right glass for my car (which is actually harder than one would think) and working with Ford to get me the appropriate replacement trim pieces. Rays s chief concern was my satisfaction with the product, process and outcome. I was blown away by Adrian the installer. Two words - he cared! Adrian s work was super clean, he is very competent and he even found and corrected some issues that prior installers tried to cover up. I am delighted to have worked with both of these guys and highly recommend them.
David Roberts
10 months ago
fantastic job on every level by Ivory Garcia, worked harder than anybody else on our claim, everybody could use a great negotiator and fighter like lvory G. Sincerely, James and Sue regarding our 23 Land Rover defender.Service: Auto windshield replacementService: Auto windshield replacement
Rodney Saunders
8 months ago
Took care of my claim from start to finish, when the big mega company didn't (blah blah repair, blah blah replace) didn't want to be bothered.. it was all of a simple question that needed to asked to my insurance company (SF), and they asked it and my request got approved! They came to my house, installed the new factory windshield, done deal, and a happy customer... Big Thanks to Ray and his crew!!!Service: Installation
Kiki
8 months ago
I work for Sherwin Williams Paint Company and needed a windshield replaced on one of our delivery trucks- We normally go through Safelite, cause we have an account with them and it s easy- NEVER AGAIN!!! Will we use Safelite repair, just awful service and workmanship- I have sent corporate all the information regarding ULTIMATE AUTO GLASS, and got approved to blast an email to every store that has delivery trucks, as well as sales reps with company cars to start using ULTIMATE AUTO GLASS from this day 8/1/23 forward- BIG BIG Thank you to Michael Aboody, outstanding well polished rep. as well as installers Jesse and Adrian, and customer service agent Salia-Thank you again Ultimate Auto Glass
JOANN DIAZ
8 months ago
Gus is such a nice guy. He came to my home and repaired the damage to my car. He was so pleasant and professional. I really appreciated him being so thorough and helpful. I m so glad I was referred to this company.
Everton Tulloch
a year ago
Ray and Adrian were an absolute pleasure to work with. I was having issues with visibility after a recent install and Ray was extremely accomodating in making sure that he addressed my concerns. I was given an appointment to go into the shop and have a technician take a look to see what the problem was. When I got there the technician was Adrian. He introduced himself, apologized for the inconvenience and immediately went to work to rectify the situation. I could tell that he was dedicated to his job and especially wanted to make sure that I was a satisfied customer. Ray later joined him and I watched as both gentlemen proceeded to work on my windshield together to correct the problem. They did an amazing job and fixed the problem all while having a great attitude and informing me of what they were doing every step of the way. This was really a great experience for me and I take my hat off to Ultimate Auto Glass and Electronics for an excellent job. I am definitely a satisfied customer and would recommend them to anyone who needs service on their vehicle. A++ in my book. Thank you all so much!Services: Auto windshield repair, Installation
Hallie Rose
a year ago
After cracking my wind shield at the carwash i was recommended to go to ultimate auto glass and I'm so glad i did. Ray is excellent! He got the job done quick and efficiently. I definitely recommend this company. The price was fair and the service was outstanding.Service: Auto windshield replacementService: Auto windshield replacement
Marko B.
a year ago
Both employees that worked with me were awesome. Shout out to Crystal for setting up the appointment and ordering the parts. Big shout out to Ruben for the quick and easy installation. Ruben came out on time and quickly dropped in the new glass for my 2021 BMW M2 Competition. My car looks like if nothing happened to it. Would definitely use them again.Service: Auto windshield replacement
David Lopez
a year ago
The guys came out to repair a crack on my windshield and were done in less than 15min. The price was way cheaper than Safelite auto glass. 10/10 would recommend using their services.Service: Auto windshield repairService: Auto windshield repair
shannon woodson
4 months ago
Ray came out was fixed my windshield and was so polite and professional I would call again if needed.
Jeff Jackson
a year ago
Communication was easy. Work was done correctly. Technician was prompt & pleasant. A very painless process that took less time than I expected. I hope I never have a cracked windshield again, but if I do, I will use Ultimate!Service: Auto windshield replacementService: Auto windshield replacement
Nancy Caceres
a year ago
A tiny pebble cracked my windshield and I was dreading handling this. I found this company thru my insurance provider and I was able to easily schedule and appointment. There was an issue calibrating the windshield replacement, Ray updated me and let me know what they would be doing to further assist. He contact VW and ordered a new replacement and had it replaced within days. Thank you Ray for your help! You made it easy dealing with this headache that I thought I d never go thru.Service: Auto windshield replacement
S E
9 months ago
Gus was amazing! What a great experience, which is always surprising when dealing with a car repair. Easy to set appointment, and Gus actually made a bummer situation delightful. Thanks, Gus!
nettskee1111
a year ago
I was traveling through the valley a couple of weeks ago on my way to NorCal, and my mirror was broken. I contacted Ray at Ultimate Glass. He was extremely helpful! Although he was not able fix it, he very helpfully referred me to someone who was able to do the job same day so I could be on my way. Great customer service even though there was nothing in it for him.Service: Auto side view mirror repair
Tawny Fernandez
a year ago
Jesse was sent out to our property to replace the glass in our 2023 bronco. He was fast and very professional. Everything was perfect. Will use them again!!Service: Auto windshield repairService: Auto windshield repair
Jemma Davis
11 months ago
Great experience with Ray and his team! Was connected via Sam Lamb at Statefarm and everything was handled quickly. Would definitely recommend and will plan to call them if I need anything in the future.Service: Auto windshield replacementService: Auto windshield replacement
Shane Andersen
a year ago
By far, the easiest, most efficient, and profession experience I ve had. The company was very accommodating and had a technician out to replace my windshield the day after it got damaged. Highly recommend!Service: Auto windshield replacementService: Auto windshield replacement
Neal Lenarsky
9 months ago
Adrian and Gus did a great job of replacing the windshield on my Lincoln Aviator.. quick the result looks like new and they are great guys !!Services: Auto windshield repair, InstallationServices: Auto windshield repair, Installation
Ivy Davis
9 months ago
This is the place to go!!! My windshield looks brand-spanking new!!! Huge thanks to Adrian & Ray.
Popa D Dave
a year ago
Fantastic job replacing, then 3 weeks later a rock cracked the new windshield , Dennis repaired the crack, I can t tell it was crackServices: Auto windshield repair, Installation, Auto windshield replacementServices: Auto windshield repair, Installation, Auto windshield replacement