New Arleta Japanese Auto Repair
4.2 (16)
14524 Keswick St # B, Van Nuys, CA 91405
(818) 902-5996
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Josephine Medina
a month ago
Great auto repair shop . Very knowledgeable and professional mechanics . Very reasonable prices . Warm and friendly people .
Olga Medrano
2 years ago
Tom is nice but everytime I took my car there they charge at least 400 us. Tom called me saying my car was making a noise it wasn't making when I took it there, and I had no choice but pay and trust. But it happened often. I think they overcharge . I stopped trusting him when every oil change ended up being 400+dollars and he added more and more stuff, finally he said to take him my income tax because to fix my car was gonna be 2500. I took it to a different mechanic and they charged me 150. Sorry I dont trust this mechanic any longerService: General repairs & maintenance
Jemal Abdulhadi
2 days ago
Great insight and very helpful with inspection process
Myeshia G.D.M
6 years ago
Been coming here for the last 17yrs and I wouldn't trust anyone else with my cars. Enjoy talking with Tom and his employees. Great prices and Excellent work!!! Keep up the great work guys.
Peter Maksrivorwan
5 years ago
Took my car in for a radiator fix. They left a check engine light on that I didn't have before bringing my car to their shop, so I took it back to have it looked at again. $1000 total in "repairs" and my car still isn't fixed. My car is stalling at stops, has a rough idle, delayed acceleration, lower power output, and worse mileage than before.I had to take my car to a different mechanic who found the repairs were incomplete. New Arleta uses zip ties. ZIP TIES, in place of the "new parts" they order and bill you for. Additionally, they never did a chemical test or inspection of the head gasket after installing the new radiator, and they also damaged/severed the hose from my wiper fluid reservoir.If you come here, you better be prepared for disappointment and best know a lawyer to take them to civil court for work not done.
hugoortiz05
2 years ago
They didn t work on my vehicle but the gentleman on the phone gave me some free advice about what to look at. Most places would never do that. Thank you! You did not have to do that.
Lars Canty
8 years ago
Destroyed muffler and power steering on 2005 Camry and wanted $2100. AVOID.
Pedro Zepeda & Sandy L
7 years ago
This is the BEST Honda repair shop ever, with knowledgeable and nice mechanics.
Anthony Harper
4 years ago
Tom, Tommy, and their family have THE BEST SERVICE AND EXPERTISE in the business!!
Paul Devadoss
4 years ago
Honest work! Good work ethic and friendly people makes this place a winner
Marc St Julien
5 years ago
They do a rally good job and are trustworthy
Jesse Vicencio
3 years ago
Very nice and helpful staff.good price.