Vallejo Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jayson Sy
2 weeks ago
I can say that Vallejo Nissan experience still the best I ever had. I left my car due to steering issues and they lend me a car that is newer than my car which I enjoyed especially knowing its free and covered by Nissan. Adviser Jonathan kept me informed of the replacement to be done and of updates. Picked up my car driving like brand new. No more steering issues. I have been with Nissan Vallejo for 6 years and they always surpass my expectation. Great team and very professional.

  dallansepsis
3 months ago
My service technician Jonathon was very thorough explaining my bill to me. He gave me options and choices on which overdue services I could choose to get done and which I could choose to do later. Because I am a regular customer, he gave me two of those services complementary which I really appreciate. I will definitely return and continue to use Vallejo Nissan for all my automotive service needs. I purchased my car from the dealership and am confident they can provide me with exemplary service for the life of my vehicle.

  Tatiania Margules
2 months ago
I had an amazing experience with Ryan. He was unbelievable and gave me a great deal for me and my daughter I m a single mom and it s really hard to afford a car in general and my car was falling apart and he gave me an amazing trade. I will never regret coming here and now I have a car that works amazing and it drives beautifully. Thank you so much Ryan you guys have to go here. Please get your first car here and save your money.

  Kristina Buffy Ordaz
2 months ago
Brought my 2018 Rogue in for oil change and the young man that helped me was very nice , knowledgeable. I had a really good experience at Vallejo Nissan. I will definitely bring my rogue back for service.

  Sahron Topon
4 months ago
Eric came to me and assisted me throughout the experience. He was great, helpful abd assisted me all that I needed. Edzer and the Filipino shuttle drivers were courteous and really carried the Nissan brand up. I am grateful for the premier service that these people provided me. Please convey my appreciation to them.

  Roddy Fernandez
3 months ago
The service agent Diego was polite and ok but I never got any updates as to what or if there was any other issues with my car, I also asked to see if the could tell me about any tire deals in which I need new tires but they never mention anything about the state of my tires but my tire look very wear, also, I told Diego about a squeaky sound that my break pedal was making and to see if it could be checked out but it was not check at all very disappointed l! And I did not received any text message or calls in regards of how the service inspection was going I always usually get a text notification for me to see if what else need to be done in my car. I so ended over $600 just for the regular 100k service maintance fee and I was very disappointed about the tech/service agent don t think they did a good job. Will probably not come back to you guys ever again and I ve been a customer for years with you guys.

  siena
4 months ago
Would give 0 stars if I could. My friend left her car at this dealership to get an oil change and they ended up ROBBING her car clean. She first realized her speedometer wasn t working and brake lights were on after the oil change so she brought the car back. They told her that the car had new issues over the phone, such as having the wrong tire size. They said they were "booked up" and would have to keep the car overnight so so they could work on it as soon as possible.When she went to pick up the car the next day, she received her keys from the technician, went into her car and found find a random Allstate card on her front seat. Then, realized her whole car got robbed clean! Glad they were nice enough to leave her new baby s toy in the back seat Hope no one else gets SCAMMED.

  Collis Galloway
a month ago
He was great at his job. Listen to what I needed to get done . Very efficient in time of getting service done I will be coming back for services

  Meghna Natraj
2 years ago
The folks here are just wonderful! I worked with Ryan Mccoy and C.Caballero. They helped me secure a great deal on a 2021 Nissan Leaf. It was quick and easy and they were super helpful. Thank you SO MUCH! The car is fabulous! :)(I've uploaded a photo of the car that's in my garage - sorry it isn't the best ^-^)

  Paola Venzor
7 months ago
During my car shopping journey, I decided to visit Vallejo Nissan, and my experience there was truly exceptional thanks to Josh. From the moment I walked in, Josh's friendly demeanor and insightful approach immediately put me at ease. He took the time to understand my needs and preferences, guiding me through the various options with patience and expertise. Thanks to Josh's assistance, my car shopping experience at Vallejo Nissan was not only informative but also enjoyable, making it a dealership I'd gladly return to in the future.

  Stephen S Mei
7 months ago
I leased a Nissan Leaf from Ryan MaCoy two years ago when he was extremely helpful with getting me the leaf.I just leased another Nissan Leaf from Ryan again. He remains to be highly responsive and efficient with our lease negotiation and we completed the process from initial discussion to car delivery to my house in 2 days.It is rare these days to have someone who has demonstrated that he still cares about doing business with customers.I will go back to him again in two years.Thank you very much again, Ryan.

  RL Castle
a year ago
Nissan Vallejo was very helpful The dealership named Joseph was helpful and kind. He was patient and understanding as well.I highly recommend seeing him regarding purchasing a new car

  Laine Sae
8 months ago
Everyone was really nice! Ryan was able to assist in the process and the get car that we really wanted. He was personable and walked us through the steps and helped us figure out the best option. He passed us along to Charlie who was also very personable. Total of two hours which has been the shortest car buying experience!

  George Hobrecker
a month ago
Professional as always I am so impressed by Eric my service advisor. He covers all the bases always keep me informed

  Cyrus Estrada
3 weeks ago
It s just not about the Vallejo NissanIt s the person making it greatMaking it seamlessly amazing when buying a vehicleIt s Ryan MacoyHe did this best above and beyond everytimeHe s the real treasureIt would be an honor to recommend him

  Judy Burgess
6 months ago
Salesman Larry was outstanding. He answered all my questions, including a follow up meeting to review all the operating and warranty questions that I had on my new Nissan. I just love my new 2023 Nissan Rogue!

  Arestotle Laus
3 years ago
I am enjoying my new 2020 Nissan Versa with the help of Vallejo Nissan personnel, especial thanks to Ryan Macoy who did a great job (as usual) in assisting me find a bank that would grant my auto financing. This is my third car with Vallejo Nissan, and as always I am truly satisfied with their professionalism and great customer service. I would definitely recommend Vallejo Nissan for your next car shopping experience. Thank you Ryan and more power to Vallejo Nissan!

  Dilawar Bek
7 months ago
It was the worst experience of buying a car from this dealership!I recently bought a 2019 ES 300h black car from them, which is still on their website.After running 6 times my credit in one day, they processed the paperwork, and after finalizing the deal, I brought the car home.After 2 weeks, I realized my credit was running again without my consent from the same dealership. When I called, they said the bank didn't approve and they have to go with another bank or I have to return the car back which I returned back. In the meanwhile, I financed a better one with a higher trim and model from Los Angeles before returning the car.Unfortunately, they have a long way to go to learn management and customer service.I DON'T RECOMMEND THIS PLACE!IF YOU DON'T WANT TO RUIN YOUR CREDIT SCORE, DON'T GO THERE.

  Walter Truesdale
4 months ago
This was the problem,i had an appointment at 10 my car wasnt ready until 1 oclock if i didnt call it would of been longer no one called to inform me about the delay.As i looked at my invoice it said 6oclock.i read my invoice and they didnt do a complimentary wash or rotate my tires and didnt inflate my tires properly.The car was dirty and not even vacuumed.THIS WAS TERRIBLE SERVICE.

  Young Jae Kim
7 months ago
I paid $195 to perform a check with my issue, they told me there were no issues. I took it to my mechanic, and they told me the issue on the spot - free of charge. They also charged me $200 more on labor when I was told that it was a packaged deal with a specific price point. After I identified the error, the sales person said it was a "mistake" and took off the cost. Why do I have to find the defect on my bill? Tries to take my money if you don't review. Can't trust.

  Wency Francisco
7 months ago
Ryan is the best sales guy ever. He made a good discount on the 23 Armada. He treats us like family. Best dealer in the bay.

  Vivi Tran
7 months ago
My family and I stumbled upon Vallejo Nissan and decided to stop by to just explore our options. The salesman Eric was kind enough to stop by and share his knowledge with us. My brother ended up purchasing the 2019 Nissan Altima SR which he is excited to have!Will definitely refer my friends and family to the team at Vallejo Nissan!

  carraya williams
8 months ago
Ryan Macoy went over and beyond for me on my visit to Vallejo Nissan. You can truly tell that he loves what he does . I was left overly happy w. My new car . I will be referring Everybody i know ! Thanks again Ryan , you are the BEST !

  NaDira Serquina
4 months ago
Friendly and worked hard to get me approved my salesperson Josh did a excellent jo and I m totally satisfied with my purchase

  Tabatha Harris
5 years ago
Just had the best experience at Vallejo Nissan today not only did we get a good deal on the vehicle that we wanted but the customer service that we received from Anthony Garcia was superb and his staff ....Thank you Nissan for everything

  K. Lemyre
a year ago
The sales manager I first contacted, Eric, diligently followed up via text several times and this prompted me to come into the dealership. His in-person sales service when I first came in was excellent as well and was a large part of my feeling a high degree of trust in moving forward with a lease. Every phase of the 3-hour experience setting up the lease was professional and effective.

  Jose Brazilian_Jiu_Jitsu
3 years ago
I start by saying that I hate car shopping. Specially when you have a budget in mind you can work with and you have to walk out because the manager can t make it happen. True it s like playing chess. Prior to arriving at Vallejo Nissan, I had shopped around online due to COVID-19 just to see how the car market was and how pricing fluctuated. Not to mention, I had physically gone to another Nissan dealership after my End Of Lease on a 2017 Altima SR midnight edition and left disappointed just a few days earlier.I was searching for a new SUV and found a 2020 Nissan Murano that was located Vallejo Nissan. Excellent price advertised and messaged the dealership Saturday night. Received a call on Sunday afternoon from Aiman the General Sales Manager and I schedule my appointment for Tuesday afternoon. When I arrived, I was approach from Aiman and he introduce my Sales person Ryan Macoy. I went to look at the vehicle right away before discussing the deal. I felt like I was important and Ryan answered all my questions.Right away, coming back after looking at the vehicle I felt I was in great hands. Ryan mentioned he had been with the company for seventeen years. I took the vehicle for a test drive and he made me feel comfortable while he searched the inventory for the color I wanted.After agreeing on price and running my credit, Ryan located the color and package. He located the vehicle in Sacramento and show me online. He promised to have it delivered the following day in the afternoon and ready for me to pick up. Ryan explained all of the packages that Nissan offers in regards to GAP insurance, answer any of my questions with ease and clarity.In total, I was at Vellejo Nissan for two and a half hours. Ryan and Aiman made me feel confident in my purchase as I received one of their best offers along with an excellent trade value for a 20017 Nissan Altima I financed through Patelco. That same day I finish my paper work with Finance. Tracey Thank You! You made it easy to understand.Wednesday June 10th at 11:30 received a call from Ryan that the vehicle was ready. WOW I told Ryan that I was going to stop by after work and he text me pictures. AMAZING SERVICE!! I live 15 minutes away from the dealership and arrived as promised. Ryan deliver the vehicle and provided a walk through along with information about all the features. I delivered my trade and I gave Ryan a walk through which it took me 10 minutes. My daughter and I love our new car!!!I greatly appreciate the time and professionalism from Aiman, Ryan and Tracey!

  Vince Squall
2 days ago
I understand it is my fault that I agree with the deal right away, but I am pressured to have a working car because my less then 5 years nissan versa is acting up already, with only 53k mileage. I was offered every dealer with $11k trade in value and I visit my dealer nissan vallejo and they match it, but is seems the trade in value was washed out because the $21K price of 2023 nissan Sentra was mark up to $28K, also the apr we got is a bit high as my wife credit score is excellent. Again it is my fault I should have shop around to get a better deal, ill be smarter next time.

  Bill Linn�
8 months ago
Anthony was straight forward and honest while having a friendly disposition at Al times. Alan was thorough and patient explaining financial details. Management should compensate these two as necessary to keep them happy.

  Walter Gutierrez
9 months ago
The oil change was perform and thanks for the discount, what I am not satisfied is when I asked about my driver door felling like is not level and hitting something when close, I was told is not doing that at the moment and to bring my car back when the problem is present. May reming you this is only a year old car, brand new from your establishment and still under warranty but no effort to provide better service was offer when I stated the problem.