O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnathan Perez
4 months ago
I absolutely love this place. The employee named Jesus aka lil j in the streets is very knowledgeable about car parts. My engine blew out in the middle of nowhere and mr lil j came to the rescue in his oreily uniform with some meguiars ultimate wax.

  LeAnna Belt
2 months ago
Bought windshield wipers for my 370Z, Yvette installed them fo meYvette was so nice and professional

  Shando Hayden
3 months ago
Great customer service and products! I bought a battery under warranty and after a year it went bad and they replaced it for free after they tested it.

  Robert Canales
8 months ago
I talked to a female here she was rude and was unwilling to assist me..... I ordered a ecm for my Toyota and one of the representatives told me they'd call me once the part was at the store bo call so I called them and all she could say was YEAH UGH NO NOT AVAILABLE NOT AVAILABLE I expect better customer service from a company such as this I'll be going to AUTO ZONE for ALL future purchases

  Andrea Gholston
3 years ago
The best...always helpful and knowledgeable. Had my battery swapped out today. Yesterday I called to order the unit I wanted and was informed of the best time to bring it in for the service. For women seniors this is a godsend and I highly recommend them.

  Antonio griffin
3 months ago
Very lazy not willing to Measure and look for an item

  James Jones
7 months ago
Meh it's a parts store drones behind the counter only know enough to look it up in the computer.

  Joe Lara
2 years ago
I always do the same thing. I go to a different shop first, simply because it s closer and I m being lazy, but then after experiencing subpar service, I decide to leave and head here. Every single time I come here with a question, the associates are able to give me an answer. If they don t know the answer, they are willing to admit they don t know but go on to find the answer and make sure the situation I went in there for can be resolved. The service here is always friendly, they really do know their stuff, and they have gone to extremes for me to make sure a certain part gets to me. You can never go wrong at this O Reillys

  Jodie Campbell
2 years ago
I give O'Reilly's in Vallejo on springs road a five because the staff are always helpful never condescending and are always willing to come outside and help with something on the car if it's basic and minor.I also really appreciate the diversity of their staff especially the fact that there are women that work there and those women are on point and knowledgeable just as the men are. And as a woman I like to see that

  Wesley Sterrett
a month ago
Very nice people.

  Jasmine Carson
3 years ago
We stopped here because we had a flat tire and didnt have a Jack. There is an employee named Brian who went way above and beyond to help a couple lost customers. He picked out the best product for the car at a great price point. After he spent quite a bit of time during a 100+ degree day to help us change the tire and give us tips and tricks. I want to give him a big thank you for seriously helping out others in needs and going way above and beyond what his job requires. Thank you!

  Antonio Jaime
3 years ago
They have your basic stuff there is lots of areas missi g product on the shelf I guess because people have 5 fingers. But you can find the items there and if they dont have it they can order it for you. Happy overall with the service.

  Chelly Diver
5 years ago
I definitely want to give five stars to an outstanding customer service representative Gabe. He definitely went out of his way to help me today when I was in a very tight situation with a part that I needed for my truck. Thank you again Gabe for great customer service with a wonderful smile.

  Bj Segelke
5 years ago
Guy treated me a little lip for not knowing the exact part name even though I gave the lady over the phone a partial (same) name to verify they had the part and she quote the correct price.I would go back. Guy was a nice dude after he relaxed.

  INeed Money
6 years ago
Needed new batteries... in the rain... Sucks!!! I had told the cashier that I was a disabled veteran and as I was walking back to my truck he stopped by with his personal car an gave me a ride to my truck. Above and beyond what I had expected!! He told me he was in the army and I told him I had been as well. The batteries fixed the issue and the crew made it easier to get it done!! Thanks again for your support and for serving our country!!

  Kyle Marshbank
2 months ago
Always good servixes

  Michael Foppiano
5 years ago
I usually have great service. Unfortunately I bought windshield wipers , advertised free installation counter person informed me there not allowed to go outside after 5 pm. Two minutes later two employees were outside smoking. 1844 Spring Rd.

  Pitlock Productions
2 years ago
Management is lazy and unhelpful the lady doesn't mind her business and the are always on the phone instead of helping the customers in line.Staff is young but they are well knowledged.....it's a main parts store so u may have to wait in line but it's the only option

  Crystal
6 years ago
Great experience! Justin took his time to help me out with my battery which turned out that it needed to be replaced. Then a customer he knew pulled up and he asked his opinion on removing my battery and how about the customer removed my battery and installed a new one for me!!! Great Service!!! If it wasn't for Justin saying something to that customer I would have had to go to the Dealership and pay extra money. I own a 2014 Buick LaCrosse so if you've have had battery problems then you know what I mean!!!

  Hawkeye Benicia
5 years ago
Good luck getting help. Example: have about 100.00 in parts, 5 people working with 1 customer. Had too leave part's on counter, no one would check me out. Probably could of just walked out the door with the stuff.

  Michael Bieber
5 years ago
Very helpful staff and easy to find what I needed. They even were able to save me money by showing me a sale. Will definitely be back to this location.

  Susan Vincent (Sue)
6 years ago
Lots of seat covers, made easy return, exchange, and order all in same quick transaction. Found everything I needed ...unlike other stores of same nature. A lot of people but they moved thru the line helping everyone fast.

  Roxann (Blessed in the 707)
a year ago
The employees are always so friendly and helpful thank you very much for making my life easier

  Toni Hays
4 years ago
Needed a new wiper so I stopped by. Got it installed and was on my way in around 10 minutes. Very helpful and nice. Very convenient as well.

  Megan Gibson
4 years ago
Terrible I mean terrible service they have people working their that don't know anything about cars or parts my husband is treated very badly we go to turn something in because they have us the wrong parts and then tells us the parts aren't under his phone number when my husband uses his number every time he buys anything. I swear corporate really needs to take a look at how this location is being ran.

  Tim Woods
7 years ago
This is one of three places I get parts for my vehicles. They have rental tools that are low cost or free upon return. Sometimes a deposit or creditcard authorization is required. It's not the fastest check out in the world but they generally have what you need or can get it quick.

  Yosh Music
a month ago
Great service!

  Charles Krol
6 years ago
Good prices, staff seems a bit overworked. My last several visits each employee was stuck with trying to help several customers at the same time.

  Carlos Rojas
3 years ago
Go to Oreillys at least once a week, everytime receive great costuer service, very knowledgeable staff, their computer skills to find the difficult parts are amazing, prices very competitive just to mention Elvin, Ash, Jojo, kelly, are alway willing to help on the phone or in person definitely recommend this place.

  Russell C
5 years ago
I love this place, the always have what I need and good prices but the staff is AMAZING! Super helpful and very knowledgeable and they all always have a great attitude!