Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rickisa Patterson
a week ago
They are the nicest people ever and does great work!! I brought my accord to them even tho it got totaled out, the customer service is what brought me backSo when someone hit my car i brought them my civic!!! Received my car in less than 2 weeks and it s like brand new!!! Totally recommend this repair shop
Michelle Peoples
a month ago
Excellent customer service! They kept me informed on the status of my repairs and they even washed my Snowball!
Mike Wilensky
6 months ago
Fix Auto Vallejo fixed my son s car quickly and did a great job. They washed the exterior and vacuumed the interior too! I ve been a long time customer here and will continue to do so! Staff is very friendly and helpful, in addition.Service: Body & TrimService: Body & Trim
Therese Varney
2 months ago
If I could give them a higher score, I would do so! Their customer service and caring attitude were greatly appreciated!
dennis kittelson
3 years ago
If I could rate them with a 10 Star I definitely would. The owners Tim & Katie Rose along with their staff are the most honest, dedicated, straight forward and professional. Tim & Katie Rose are also very much involved in our community. They support many causes. They are also very well respected. Truly a great asset with our community.I am extremely happy with the replacement of the rear bumper on my 2013 Subaru Outback. Service: Body & Trim
A Google User
3 months ago
Calls to them suddenly not going through after i left them a message simply asking for a quote. I know they didn't just up and quit the business. US01LV error
John Rodriguez
9 months ago
The work they do in this workshop is impressive, it exceeds my expectations. As a client when you visit the workshop you will be attended by an incredible professional such as Cheyenne. she is punctual and efficient and effective. Leave your vehicle with confidence that you will be in good hands.Services: Painting, Body & TrimServices: Painting, Body & Trim
Charles Washington
a month ago
I really had a great experience at Fix Auto Vallejo.Cause the show intestersed in my will being always give me an updated on vechicle and had my car done before the do date. Am very happy with the quality work.Service: Body & TrimService: Body & Trim
Hilary Davis
8 months ago
Maybe a good place if you are 100% going through insurance. They would not give me a quote for damages if I didn't guarantee I wouldn't cash out. They didn't want to bother with an estimate unless they got a case number from insurance.Service: Body & TrimService: Body & Trim
Susan Jette
8 months ago
Fix Auto did a great job on my car! They also have very nice staff and excellent communication. I was kept up to date throughout the process.Service: Body & TrimService: Body & Trim
Tim Lindemann
2 years ago
The work was done before promised! When I picked up my vehicle it looked brand new. The team did a fantastic job on my car. From inception to pick up everyone I came in contact with was friendly, professional, knowledgeable, and easy to deal with. They even thoroughly cleaned the interior of my car. Pleasantly surprised!Services: Painting, Body & TrimServices: Painting, Body & Trim
Barbara remington
11 months ago
From start to finish I was updated regularly and the car was returned in great shape and on time! Terrific customer service. Cheyenne was wonderful to work with.Services: Painting, Body & TrimServices: Painting, Body & Trim
Earnest Brumfield
6 months ago
Very professional staff. Work was excellent. I am a very happy and satisfied customer and there work is guaranteed for life. Can t ask for moreServices: Steering & suspension repair, Painting, Body & Trim, Brakes, Air conditioningServices: Steering & suspension repair, Painting, Body & Trim, Brakes, Air conditioning
Nolan Gonsalves
8 months ago
Friendly & great service. Replaced fender, minor repairs & painted. My 2006 camry solara was cleaned & it looks great!Services: Painting, Body & TrimServices: Painting, Body & Trim
Aire Redtree
a year ago
I was referred to Fix Auto by my insurance company after the local dealership gave a 2.5 week wait to bring in my car after it was in an accident.Cheyenne and Kate were absolutely wonderful.The car took quite a while to be repaired due to the damage, and parts taking too long from the dealer, however, these guys did their best to get the car to me in a timely fashion and the car looks brand new.I would highly recommend these guys for your autobody needs.They are a kind and caring business establishment which is hard to come by these days.Services: Tires, Steering & suspension repair, Body & Trim
jackie wilcox
6 months ago
Got my car in, got bumper fixed. Great job. Stayed in contact with me. Thank you "Fix Auto Vallejo "Services: Painting, Body & TrimServices: Painting, Body & Trim
Jose Landaverde
7 months ago
Horrible customer service. Don t waste yo ur time going here. They can t handle the work load. They stated they don t have the resources and recommended I go seek other shops. Waste of time. Lol up Mikes body and collision. They were a big difference in every way.
Erika Ortega
9 months ago
I have been coming here for years and they never let me down! Their on top of it! They do an amazing job inside the office with paperwork as well as in the shop! A-1 work and service!
Stephen Dale
4 years ago
They were absolutely wonderful, and they even fixed my taillight which is something that I didn t have to do. The work was done timely and looks better than new. My wife really appreciated but they said it did such a great job of cleaning the car up both inside and out.In fact your comment was that maybe we should have another accident so we could experience the white glove treatment again.. When I dropped off the car I started to call an Uber to take me home and asked me if I would like a ride home, so I literally got door-to-door service. I really appreciate it the service I got and a far exceeded my expectations
Hakeem Brown
10 months ago
Great experience! They do quality work and finish in a timely manner. Enough said! I will never use another auto body shopService: Body & TrimService: Body & Trim
Benito Selim
4 years ago
Excellent service and great repair job. I needed additional work on my car after an accident (I was the victim) they discovered upon inspection. They took the liberty of contacting the insurer to get the payment. They were really fast in doing it. I highly recommend them, they value their customers.
Anh Solis
3 years ago
We had our mirror replaced by the Rose's who are with Fix Auto, and I'm so impressed how fast they installed it while being so attentive to us. They gave us a reasonable price and we're happy with their awesome customer service. 5 stars all the way!!
Rose Chamorro
2 years ago
Wonderful experience. The young lady was so pleasant and helpful throughout my entire process until I received my car back. Fix Auto also drive me to get my rent a car. I'm a happy customer and I will continue to use this place if needed. Also it is a very clean shop.
Ashraf Foster
3 years ago
Professional, kind, and very informative. I took my vehicle in due to someone hitting me. Bodywork, paint, suspension work, etc. This shop always respects my time as a customer and they completed my vehicle in a timely fashion, with exceptional quality. They work extremely well with AAA insurance. A hassleless experience with the shop, AAA, and rental company. This body shop will forever be my go to. Thank you for the excellent service!Services: Tires, Steering & suspension repair, Painting, Body & Trim
Choclit Cutey
2 years ago
Awesome customer service!!! I used them for front end damage. The quality of the work was flawless! They made my experience totally effortless. One very minor thing was missed, which was just an accessory and nothing with the bodywork itself, but they quickly added it and got it done.Services: Painting, Body & TrimServices: Painting, Body & Trim
Joshua Bearce
2 months ago
They were very fast and made communications easy.
clarence mills
11 months ago
They fixed my door scratches and dents in a timely manner! Plus car wash and even clean my floor liners. Well done.Services: Painting, Body & TrimServices: Painting, Body & Trim
andrew baskerville
a year ago
As I was not traumatized in a collision but replacing cheap trim, the staff noted my positive attitude. The Toyota hatch lift switch and handle, with plate lights, came apart in my hand. It's common. Once the part came in ( not cheap ), the specialist replaced it before i could update my Uber app.
Jon Baggao
3 years ago
Fix Auto was extremely flexible when it came to the repair of my vehicle. They are usually closed on the weekends, but were able to open their doors for me on a Saturday to turn in my car for the repairs. That right there was extremely helpful especially having to work a 9-5 on the weekdays and also with the entire world having to live with the shelter in place. I recommend Fix Auto to everyone and anyone that is in need of body repair and also smog. The ownership is very friendly and professional, while the service was very fast and the quality of repair was A-1.
Steve Ross
3 years ago
Took my car into Fix Auto after hitting a traffic cone on the freeway. Bumper was broken and fog light appeared to be damaged.Jerry provided the typical estimate and advice on working with the insurance company. The estimate was very fair and the work done on time and looks great! Hopefully I will not need their services again but if I do they will be my first call. Highly recommended.Service: Body & Trim