Bert Williams & Sons Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Sanchez
2 months ago
Knowledgable staff, everything from classic car parts to new, agricultural, industrial, trucking, accessories. Huge inventory.

  Bruce H Dogg
2 years ago
Best place for car parts....if you want extremely knowledgeable, friendly staff and great prices. They have everything, or can get it quick. They'll also help you figure out what you need, if you're unsure Fantastic family business, and a great spot to be familiar with. I've sent many friends and customers to Bert Williams & Sons Inc and never ever disappointed. Shop local, you won't regret it!

  Nicole Billups
a year ago
Very nice lady! She helped me get a great battery and waived the difference I didn't have at the time. I this place! Shop here because they are well knowledgeable in their industry of car parts!

  E LABARIA JR
4 months ago
Save my skin again. Had the part in stock to get me back on the road.

  Charles gomez
a year ago
Most unreliable unorganized place will double bill for parts, send the wrong parts even when described correctly over the phone, will then later send the correct ones and "forget" to refund for the wrong ones. Out of the several orders I've made, 85% of them have came at a later date than promised or have been completely wrong. Has done nothing but cost us money and time.If you're running a business, DONT BOTHER!!

  Dan Valdez
11 months ago
These guys are the best. True experts that will lead you in the right direction with your repair projects.

  Gretchen Zimmermann
11 years ago
Excellent customer service, both in person and over the phone. Their primary clientele are local repair shops and municipalities - don't expect another Autozone clone when you go in there. My neighbor who is a retied truck mechanic recommended them highly. They sell refurbished batteries for under $40.00 that perform very well for the money, and my recession-battered wallet appreciates that a great deal!

  RaShea Nash
3 years ago
I purchased a car battery from this store. Went home put the battery in my car and it started up! Great! The next day I go to get in my car it won t start. I figure it can t be the battery since I just installed a new one. Had a mobile mechanic take a look at my car and he stated that it might be the starter. I tow my car to a local mechanic and after they look it over they say your starter is fine it s the battery. I take the battery back to BWS with my receipt and I am told I have to leave the battery with BWS to see if it is a bad battery or if it just needs charging. I know the battery is bad but I leave it with them. I go next door and purchase a battery from AutoZone. I get home install the battery and everything works perfectly. I call BWS the next morning to find out the status of the battery. I am told that it in fact is a bad battery! I notified them that I already purchased another battery from AutoZone and since the battery was bad that I just want a refund on the battery. They told me they can exchange it but no refund will be given. I didn t understand!!! I wasn t trying to return a battery just for the hell of it or because I changed my mind. BWS sold me a bad battery which was not my fault at all and now they don t want to give me my money back! I have no need for 2 car batteries. This is a rip off and very unfair!!! Do not get anything from this store. Spend your time and money at a real auto parts store and save yourself the frustration and money!!!

  Gary Ritchie
6 years ago
Sold me a used electric fuel, that when I pulled the rubber plugs out a shot glass of some liquid came out on me and the floor. When I told the salesman what happened he gave me a refund which was fine but when I asked I him if he had another fuel he said no, we would not sale a used part like I was lying. Never again with them.

  Michael Loeks
3 years ago
Locally owned auto parts store. Service is good, prices are good, very high volume of battery sales. New and re-conditioned batteries are available here.

  Robert Bobby Gentry
4 years ago
Good prices. Helpful staff. Only complaint is homeless hang out right where you park and always hit you up for something and twice I had someone try to take stuff out of my vehicle.

  Jalal Naas
7 years ago
They have plenty parts there. Any time I've ever needed a part for my mustang they've had it. An alternator went bad and they replaced it free of charge. Real nice guys

  Derek Frost
4 years ago
Had what I need/needed every time . Parts you won't find anywhere else easily. Like, gas cap for '98 Jaguar? Done! Alt for my '99 Jeep? Done. Other places? Not done, and wrong part ordered. Undone. Love BWSHo ho hooo! Like the little smart car runnin around. Ha. Good one.

  Robert Southard
11 months ago
Most of the time I feel like if Bert Williams and sons can't find the parts it doesn't exist

  Louan Morales
5 years ago
Staff was absurdly rude. Like outlandishly rude. The older grey haired gentleman wasn't bad, but when I told him about the staff being so rude, all he did was nod his head and say I know.......

  Edward berini
5 years ago
Thank you all for your help. I was able to get that JB Hunt truck up and going with your part you supplied me. Look forward to doing more business with you in the future. My mobile mechanic inc

  Lawn and Order
8 years ago
I came in today saturday I needed an air intake hose for my 94 Toyota Camry. I walked in the store with the part in my hand. The guy at the counter didnt care to ask what year make or model of my car was but just simply said "we dont have it, and we wont be able to get it until tuesday." I needed the same day so i went to Napa Auto parts across the street and they ordered it and it arrived an hour later.

  Francie Kearns
5 years ago
The folks at Bert Williams are professionals. They stock high quality parts at great prices and you get knowledgeable, friendly service EVERY time.

  elizabeth padilla
a year ago
Great service great workers! I always know I will get what I need or I will be guided towards what I need!

  Robert Fay
2 years ago
Good place. Locals use it alot. Friendly staff. Helpful. Only place in town to get pressure hoses made to order.

  Stuart Spangler
a year ago
Nothing but a hassle and wrong information. If you re commercial you can absolutely not depend on BWS for on time and correct part delivery.

  steve heywood
4 years ago
Great place. Friendly staff. No homeless people hanging out front. That guy doesn't know what he's talking about.

  Fonky Rob
5 years ago
The best place to get parts in Vallejo.They will price match a lot of online parts.Knowledgeable people at the counter.

  panchocisco tunes carstereo & alarm
2 years ago
It is the best. Is a pleasure to do business and his crew..! Every one there, are very nice people..!

  Maricela Al
4 years ago
Good place to get a used battery for your car..for an emergency.Good Service and prices..locally owned.

  mark northrip
2 years ago
Always willing to help a confused fair weather mechanic with figuring out what specific part is needed

  Sufficiently Sauced
11 months ago
Just straight up good, experienced people who have lots of tips and helpful info.

  James Petty
4 years ago
Staff knowledgeable and I never had a problem with the refurbished battery I purchased

  Christopher Brooks
5 years ago
Didn't find the part I was looking for, but they were very helpful and showed much patience.

  Martin Beltran
2 years ago
Have very large selection on items.Great customer service.