The Muffler Store

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JB H
9 months ago
This is my second truck that has got its exhaust here. I wish I would have had the patience to wait. I had shop in Michigan install a dual exhaust, on my 2022 F350, and was completely disappointed. Luckily, Jim and his guys were able to fit me in as soon as I got to California and make a custom exhaust the way I wanted it. Well worth the money and 2500 mile drive to do it.

  Michael Little
3 months ago
I helped my mom bring her RV in for a new catalytic converter and theft deterrent. Very fair pricing and got the job done quick. Clint is about as nice a guy you ll ever meet.

  Kyron Collins
2 years ago
One of the best exhaust shops! Asked for a straight pipe with a true dual exhaust for my 2022 Chevy Silverado and they did an excellent job. Only took a few hours and the prices aren't bad at all. Second vehicle I've taken to them and walked away happy every time.

  Gilbert Vicochea
a year ago
Unfortunately there not the same.Been a regular customer there for years. Recently went to have a custom exhaust made for my vehicleBrought my own muffler and resonatorWell after the 3rd time going back thy kind of got it.Still not worth what I paidSave your money and get it done right.Real bad looking welds exhaust hits everythingCat is pushed against the floorExhaust drags on the rear axleIt's just terribleService: Exhaust

  Eric Melson
2 years ago
This shop is open on Saturdays! That's a huge Plus for me... The employee's take tremendous pride in their work.... The prices are very fair. I Would give this shop 10 Stars if I could.... Everyone here is very Honest and Friendly! As a Consumer, I appreciate these guys.....Appreciated them so much that I bought them a few Pizzas for Lunch from one of Vacaville's best family owned Italian restaurants...

  topryder4ever
11 months ago
Very knowledgeable crew. Easy to call, they actually answer their phones. They were able to accomodate my 25ft class C RV

  Slade Roberts
9 months ago
The Best Place to Bring your Vehicles for any Muffler, Exhaust, Repair or Maintenance, Very Honest Person, I had been taking my cars , Trucks and SUV's Since the 1990'S. Great price and Quality Work that He inspects that It is Really Done Right.Service: ExhaustService: Exhaust

  Jason Danielson
a year ago
Been coming here for 5 years always could do what I needed, just recently they have new workers and someone new running the place, said they could do my exhaust cut it all off and then said I had to wait till tomorrow, tomorrow came waited all day and then was told they couldn t do it still. Exhaust tip isn t even circle, and the welds look like there from a 5 year old, really disappointed in this place nowService: Exhaust

  Aaron Barnett
3 months ago
Very nice and welcoming people and fast and good work definitely will be coming back for any other work I need done!

  Clint Hasma
3 months ago
Just had my muffler replaced. Great service any glad they reopened

  Kahlon Solon
11 months ago
This place was awesome. They diagnosed the problem for free and really helped me out. The owner said he likes to help out young people because he knows they need the help sometimes. I am very grateful the price was very fair and the work was done fast and good. I will be a life long customer and recommend this place to anyone.Service: ExhaustService: Exhaust

  Howard Goldstein
9 months ago
Super fast. I had a catalytic converter, Muffler and tailpipe changed. Works good so far and old truck passed smog check! Not cheap but good for at least 2 more years.

  Aron Conte
a year ago
I long story short, I had a bit of a special request that the shop doesn't usually do, and that was made clear before I brought my truck in. The owner and I discussed what I needed done, and I lefty truck for a couple hours in the morning. To my surprise, the technicians went above and beyond the scope of work and took extra care and exceeded my expectations. I am very happy with the work that was done, in a very short time. I absolutely will return for future needs.Service: Exhaust

  Ed Caspersen
a year ago
I went here to have rebar cage installed over my catalytic converter. They got me in quickly and took care of my truck. I felt the price was very fair. When I left the shop, I noticed my exhaust was louder (like there was a hole) and returned within 10 minutes. They were very professional and quickly made room on a lift to investigate. Turns out there was some vibrations from the rebar causing the noise which they quickly resolved. Sometimes mistakes happen, I don't get mad about it. How I judge someone is how they handle it when pointed out and this team here handled it like professionals. I was happy with my experience and recommend them to anyone need custom rebar cages to protect their catalytic converters.Service: Exhaust

  DJ Colomb
2 years ago
On a recent trip out of town, the exhaust on my old truck started getting louder and louder. I was a mechanic once upon a time so I took a look. Two out of three of the studs between the catalytic converter and muffler were broken and the gasket was leaking. No matter how hard I tried, I could not get the broken studs out. Gave Jim a call and he told me how they could help and provided me with a quote. He said I could bring it down that day or the next. I brought it down the next morning and they looked at it while I waited. Keith and Sean came up with another repair idea that I liked and in less than an hour, it was all fixed. I was very pleased and Jim did the job for his original quote. I was very pleased and would recommend this repair shop. The staff were friendly and kept me informed of their progress.Service: Exhaust

  Bethany Johnson
2 years ago
So grateful for Keith and the guys at the Muffler Store. We are from out of town and were on our way out of town and had issues with our battery. A kind woman gave us a jump and recommended this shop and they fit us right in. Keith was so kind to my grandma and visited with her while we waited for the battery. Highly recommend this shop!

  Bj�rn
3 years ago
These guys are great. They said come in same day I called. Waited about 10 minutes to get my car on the lift. Great welding work and didn't charge much. Super happy about the result. I'm glad I went to them and I recommend them for anyone else.Service: ExhaustService: Exhaust

  Heather Warr
2 years ago
We have been bringing our cars here for a few years now, for non muffler related work. Jim and his staff have exceeded our expectations each and every time. They are an HONEST shop that stands by their work. Definitely a one in a million. We highly recommend them to all of our friends and family.Services: Auto engine diagnostic, Battery, Oil changeServices: Auto engine diagnostic, Battery, Oil change

  Lan Le
a year ago
Incredible service, went in to fix my muffler and I was out pretty fast. Very clear and kind staff. Would come again if anything else happens to my car! :)

  Lisa Randall
3 years ago
This shop is the best auto repair shop on the planet! They dont just do muffler work, in fact I can take my car there for just about any problem. The owner Jim is the best and hires only the best in the business. Keith Nate and Ken are exceptional at their job and know the answer to any car problem that exists. If they don't they research and get it. Jim s prices are more than fair and this man runs a most honest honorable trustworthy place that I've ever seen. He never overcharges, finds best prices for parts and treats his customers like they are his family whether he knows you or not. Id reccomend this place to anyone knowing they are in excellent hands. The Muffler Store Is truly a hidden treasure until you find them and asset to it's Community! I can't thank them enough for everything they have done for me and my family. I will take my car no where else!

  Bobby J
2 years ago
If you're just the average person trying to fix a leak, this is a good place. If you're someone who's passionate about cars, I would try a different shop.Jim sounded offended when i called and asked if he could put on a catback exhaust i bought. In an angry tone, he asked me, "what brand?" As if that mattered and then sounded hesitant to do it. It felt like an Autozone type interaction.. It was actually just an upgrade from the dealership my car is from, I was just looking for someone from a local owned shop to put it on. My guess is because he doesn't like doing anything other than his mediocre "custom" work. I say this because he had no issue talking up and making a god awful looking AND sounding set up for my Volkswagen a handful of months ago.

  Dustin Wilson
4 years ago
After a few calls to these guys about the route I should I go in my new exhaust I went in today to finally have the work completed. I was initially going to have a new catalytic converter ordered and they convinced me not to and even checked mine and said it was fine. They could have taken the opportunity during these trying times to make a few extra dollars but chose to be honest. I had them do a complete cat-back exhaust with the muffler I supplied (Black Widow Performance), they advised I go up in pipe diameter to help the truck out and ran it all the way back with new tips. Highly highly suggest this family ran business! I showed up at 8 a.m., began working on it around 8:30 and was on my way home by 11. That's fast and good quality work. I've been in several exhaust shops across the country and this is one of my favorites.

  Adrian Velasco
8 months ago
Will not be coming there no more had an exhaust leak, they supposedly fix it l, they didn't came back next day, he would tell you to come back the next day and so on!! For weeks

  Juan Jimenez
3 years ago
Probably the only honest repair shop in town. They looked at my car and took them 30 mins to diagnos the problem. I needed a new catalytic converter and Jim immediately got on the phone and started making calls. Turns out after speaking with the dealership my car was under warranty and they would be able to replace the catalytic converter for FREE! I immediately made an appointment with the dealership and Jim absolutely refused to charge me for the technicians time or for his time calling around. Without a doubt I will be returning!

  Grover Wright
2 years ago
Excellent customer service on repairing 2 cracks on my stainless steel muffler and reinforcing the area. Fast service. Very reasonable price. I highly recommend this firm!Service: ExhaustService: Exhaust

  jcdSr
2 years ago
This was my first time at The Muffler Store to have work done on my 2013 Dodge Ram 1500 after being referred to by Vacaville Dodge and this place is amazing! I had my stock exhaust replaced with a Carven Exhaust Progressive Series Direct Replacement Muffler with 5 Ceramic Black Tips and not only does it present a look of coolness, but the meaty, rumbling sound of the exhaust is intimidating.Jim and his staff are the most helpful and courteous, down to earth, group of dudes who not only treat you with respect, but ensure your needs are done effectively, professionally and expeditiously. I even paid far less than what was quoted which was a high-five type of moment.Thanks Jim and Go Giants!!!Service: Exhaust

  Tristien Dior
a year ago
If you want your car to survive, don t get welded here.Service: ExhaustService: Exhaust

  John J. D. McNitt
a year ago
Super customer service! Installed new catalytic converter in my motorhome in only two hours! Fair price, good location, great service!

  Bonnor Bassidy
10 months ago
This place is awesome and great priced. They did a great job on my 94 Sierra and did what I needed no questions asked.

  Ms Lydia
8 years ago
My Mercedes and my BMW is in great hands for whatever problems come up for a fraction of the price. I had a catalytic converter done on another car I own 6 months ago and the service and price was right. My car runs great!! I'm bringing my kids car in since they are now car owners. Hard to find honest and good repair service from a local business. Thanks guys.