Motoring Specialists - Vacaville Auto Repair including BMW, Mercedes, Audi and Mini Cooper Vehicles

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ken Worth
8 months ago
Great customer service. Great communication. Quick repairs. Got me back on the road in no time! When my Audi Q7 TDI warranty ran out I needed an alternative from the dealer. This is my go to spot! Estimates include detailed photos and descriptions of repairs and needed repairs, way better than the dealer, more in depth and detailed, not to mention way easier to get a hold of. Thank you motoring specialists!

  Jonathan Locati
3 years ago
I really don't know what to say, Motoring Specialists is fantastic. From the moment you walk through the door you are greeted with a warm smile and welcoming atmosphere. Larry and the mechanics are always so understanding and knowledgeable. I have brought my minicooper in for services over the past three years and it always feels like it runs better when I get it back. Thank you Motoring Specialists.

  Angie
4 months ago
Just had an oil change. Very friendly staff and great customer service. They offer a loaner if available or a ride somewhere in town while they work. Highly recommend!

  Dan Maguire
5 months ago
My 2007 Volvo has never run better since I started taking it MS. They really stand behind their excellent work; for example, with a recent replacement of my front axle under warranty at no cost to me. I was talking to a friend at Pisani s in Winters who has an older BMW and has to take it to Sac for service and I referred him to MS. One of Pisani s owners/mechanics overheard our conversation and chimed in that he has heard nothing but great things from customers who used MS. Pisani s have serviced my other vehicles for over 20 years so that means a lot to me

  Samantha G
8 months ago
Motoring Specialists is by far the best automotive repair facility I have had the pleasure of doing business with. They are friendly, honest, and timely. I can always count on them for safe and efficient service. They care about their work and their customers. I won't go anywhere else. In fact, I just bought a new car and passed on the maintenance package with the dealer because I would rather invest it here. You won't be disappointed.

  Joshua DeGeorge
5 years ago
Its always a nightmare when you finally buy yourself a used car and a week later youve got spots on your driveway because Something is leaking. I brought it straight to the team at Motoring Specialists and they went above and beyond my expectations! They conducted a full inspection including PICTURES of everything they looked at which they sent me in a digital email report (screenshots of report attached) and found i had a leaking wiper fluid pump. With my approval they replaced it with the right part which they already had on hand and i was back on the road by the afternoon. They even washed my car! All i can say is exceptional service for a totally reasonable cost. I will definitely be back for my regular maintenance!

  D & Tay Junkmail E-mail
8 months ago
1 - The customer service is top notch. Every employee I encountered where professional and had a smile.2- The Service Advisor was professional, positive, and thorough in her explanation about the service I would receive. She had the courtesy car ready with keys on the counter when I entered. I was out of town when my car was ready and the shop would be closed over the weekend. They offered to keep my vehicle safe until my return 3- the diagnostic service was very thorough and identified items that were emergent and areas that had a little more time to be addressed.4- the work was completed in a timely manner and the car was washed and cleaned on the inside when I received it back.I highly recommend this company!Services: General repairs & maintenance, Tire rotations, Auto maintenance, Oil change

  David Muerle
6 years ago
Wow. What a great experience. I brought my Honda to them with an AC problem that another professional repair facility could not fix. Motoring Specialties correctly diagnosed and fixed the problem quickly and affordably. When they made a mistake and failed to plug a part all the way in, they not only fixed it quickly without any complaint, they gave me a $50 gift card to Fuso s Restaurant! How s that for customer service. They warranty all their work! Highly recommend

  Edward Elchoco Rosario
3 months ago
Oil change on my Range Rover. Great customer service, Top-notch. Thx Kallie. Definitely will return highly recommended.

  Jeanne Doliber Bogard
8 months ago
I was very impressed with the detailed documentation with colored photos of the problem areas of my car. Also, no push to fix everything at one time. Several areas are on "watch" and will be repaired/replaced as needed. Personnel very knowledgeable and friendly. Wish I had used this company earlier.Services: Air & cabin filter replacement, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Wheel alignment, Wiper blade installation, Oil changeServices: Air & cabin filter replacement, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Wheel alignment, Wiper blade installation, Oil change

  Tevarez Lopez
a year ago
So when I walked in it started off not so great Nathan quoted me on the phone one price, when I got there it was another price of course I was unhappy ..He did adjust it. I was just OK with that. Then when I picked up my car, I believe her name is K llie was super upbeat, great customer service, she actually told me that I mentioned the car was a 2004 which was my bad it s actually a 2000. So in the end everything was awesome they actually did a wonderful job they checked everything I got an oil change and they gave me a list of things that need to be done and she said I actually had a great car for as old as it was came out more than satisfied!!! They did a super awesome job of washing it Thank youTherese JimenezService: Oil change

  Debbie Randall
5 months ago
Top notch quality service! I m continually impressed by the exceptional customer service, timely repairs and fair pricing. You can t go wrong here - they are just the best.

  Karin Olson
3 weeks ago
They are the best. Customer and car service is A+++. So glad they are here.

  Byron
a year ago
YOU GOTTA BE KIDDING ME! MOTORING SPECIALISTS IS SO NOT where you want to go if you like honesty, excellence, and great customer service!From the first phone call to paying the bill we felt at home and cared for as people, not a target.Great work. Highly recommend!

  NemesisIn707
11 months ago
Motoring Specialist have serviced our cars for over nine years now. Friendly and courteous. I like the real time photo informational details via email of repairs or scheduled maintenance. Manufacturer certified. Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Tire rotations, Transmission repair, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Tire rotations, Transmission repair, Auto maintenance, Battery, Oil change

  Steve Aguirre
6 months ago
Very conscientious and professional staff! Have never experienced anything other than outstanding service from Motoring Specialists!

  TheProgrammingKat
5 years ago
Motoring Specialist have the greatest technicians and customer service in the business. The techs are extremely thorough and never leave a mess. In addition, the customer service personnel should give lessons to others. I love this place; it's the best.You never have to worry when you take your car to them. They are consistent in being honest, knowledgeable, and skilled in their work...all of which they take great pride in all they do. I was so impressed with Motoring Specialists; I've been using them for almost two (2) years!

  Laura Barrow
3 years ago
This shop does my regular maintenance on my 2015 Toyota Camry, they have always been very communicative and professional. My brake light recently came on and they were able to take my car immediately. They performed the inspection ahead of the schedule they quoted me, had a loaner car ready for me to use on very short notice, and when it turned out to just be an alert light with no actual brake problem, they did not charge me at all - I only had to replace the gas I used in the loaner car! They are a great local business with friendly staff and I'm SO GRATEFUL they are within walking distance of my home.Services: Air & cabin filter replacement, Electrical, Auto engine diagnostic, Brakes, Battery, Oil change

  Lori Zlatkus
5 years ago
We have never had better experiences with car repairs! We have a Saab; so our options are limited for European vehicle repairs. We have shopped around a couple times and we always go with Motoring Specialists. This last time they stood about among the competition by a long shot. On the phone, they gave us an estimate based on what we believed to be the issue. They were pleasant and accommodating even offering to take us home after dropping off the car. We got the car in quickly, the repairs were done quickly, the price was better than expected, they were communicative through each step of the process. They told us that they normally clean the car, but it was almost out of gas, so they gave us a voucher for a car wash. Leaving so very happy, I went to my car to find a gift on the seat. Oh, and my car: top notch repair. So, so thrilled with their services. Thank you Motoring Specialists! We will be back!

  C H
11 months ago
I can t say enough about this place. I don t trust anyone else to take care of my car the way Motoring Specialist does. They re courteous, understanding and caring. Truly a 5 star business.

  Cheryl Bovee
6 years ago
The team at Motoring Specialists are top notch. They are honest, fair, and efficient and will go out of their way to make sure the job is done right. They were able to diagnose a problem with my electrical system that even the dealer didn't want to tackle- all at a reasonable price. They stand behind their work and offer an amazing guarantee. The shuttle service is great too, you don't have to wait until the shuttle is full, they will run you to your destination right away. I highly recommend using them for your automotive maintenance.

  Sonja
2 years ago
Motoring Specialist are very professional and do top notch work. My husband started coming here years ago for our 2005 GMC Denali and I was so impressed that I decided that I'd rather bring my Lexus RC here than take it to the dealer. Their customer service is excellent and I highly recommend them.Services: Transmission, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Transmission repair, Air conditioning, Auto interior vacuuming, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Transmission repair, Air conditioning, Auto interior vacuuming, Oil change

  Chris Salet
2 years ago
They have been servicing our 2012 BMW X5 for 7 years, there friendly, knowledgeable and reasonable priced especially compared to BMW service centers. And parts and labor are guaranteed. We have never had a problem with their workmanship.

  Jonathan Oliver
2 years ago
Motoring Specialist did a great great job repairing my Audi A7, but Customer service goes a very very long way for me and I have to say that Kallie is by far best at it. I had a couple issues and concerns due to my lack of knowledge; while my Audi was in the shop. She explained everything to me thoroughly and made sure I left a happy customer. My Audi is back with me again. The Audi techs did a marvelous job at pinpointing the exact issue and getting my vehicle back to me ASAP. My Audi came back to me washed and drove like a dream. They even have loaner cars for you to use while your vehicle is in the shop. Thank you to Kallie and thank you to Brian who helped me as well during the whole process. I will definitely be returning to get my routine maintenance done.Services: Auto engine diagnostic, Engine repair

  Sam Jensen
5 years ago
Finding a reliable mechanic is really rare and can be scary so when I found this one I was pleasantly surprised from the start. Extremely friendly service and fast turn around with constant communication. Kallie made the entire experience top notch! Even though the fix wasn t able to be made at the shop, they went above and beyond in explaining what was wrong with my vehicle as well as working with me on my options. Will absolutely be going back for any of my needs in the future!

  Trisha Taniguchi
6 months ago
Convenient scheduling with their new system. Great communication and got my truck back on the road quickly.

  Amber Thut
4 years ago
Motoring Specialists in Vacaville took a simple oil change and turned it into a truly above and beyond experience. It wasn't just the car wash they threw in for free, or the referral benefits, or the gift, or the excellent customer care, or the offer for transportation, or the lovely thank you card in the mail afterward. We have never had service like this before, anywhere, and we will be giving them all of our business from here on out. It really says a lot about them.

  Quinton Mendoza
6 months ago
These guys go above and beyond. Very pleased with their services! 10/10 would recommendService: Oil changeService: Oil change

  Tiffany Dube
6 years ago
Cheryl, Larry, and their whole crew kick serious butts. Their facility is probably the cleanest shop I've ever seen, waiting area is super nice, their bathroom is fantastic (hey that matters in car shop bathrooms when you're a female!). Their regular oil change comes with a STANDARD FIFTY point inspection, test drive, AND A CAR WASH! I mean, are they real?!?! They're also super honest with that inspection-- letting you know what needs to be fixed now and what can wait (saves you money). Love this place, sorry I always bring my car in filthy... that complimentary car wash is just too cool. Thank you!!!

  keto connect Set up
5 years ago
These folks are AWESOME! They are friendly, honestly and helpful. They helped us donate an unrepairable car after diagnosing, storing and removing and securing the owner's personal possessions while he was hospitalized for a brain tumor removal. I'd recommend them highly. Thank you!