Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Monica Solis
3 months ago
Awesome prices and customer service! Needed to replace my tire and was told it would cost me $192 to fix it somewhere else, came here and the same tire only costed me $115. Definitely worth my time and money.

  Andre Jay
9 months ago
Went there to get one tire done took 4 hours ,the lady Charlie was super bored to be working couldn't concentrate the other guy forgot his name was on his phone watching YouTube while he rang me up smh all of them have attitude problems like the are being forced to work ..Im in a rush so I get out of there when I get home I see that the inside of my door is all full of oil and dirty hand prints my rims are scratched in 4 different places and to top it off... My emblem was missing off my rim ...how dose that even happen ...definitely wasnt worth the wait definitely find a different location to get ur tires worked on .. u can't make this stuff up smh

  Ron Castaneda
4 weeks ago
Tires had to be ordered online as not available in stores. Best tire prices around and free tire warranty with Walmart +.

  J Dove
4 months ago
They were awful. It takes 20 minutes of calling the main store line and the auto center, just to get someone to answer the phone.Once they answered, they didn't have the item I called about in stock. Total waste of my time! I wish there was a 0 star option.

  Alfredo Lopez
a month ago
I went for tires and they don't have four tires for a car they only had one or two tires of each brand

  Fernando Gomez
4 years ago
Synthetic�Oil EVERYWHERE!�Went to get an oil change at approx 3pm with tire change, guy said it was going to take 3 hours, they�had cars ahead etc. So we waited. Vehicles were done (took two)�and�upon�getting�into�the�vehicle�I�noticed�the steering wheel�was�oily and center console was oily�had�a�glob�of�oil�on�it�from�the�mechanics elbow!�A�day�later�I�started�smelling�burnt oil.�Some�online forums�say�in some cases it's normal after Subaru's Ascent's to smell like burnt oil after an oil change. So I looked underneath the car the second day I noticed oil dripping. So out of curiosity I open the hood and lo and behold there is the oil cap just sitting there and the engine covered in oil.

  John Cabello
4 weeks ago
After a half hour of trying to get a phone quote for tires and no one answering the phone I gave up!!

  Andrew C
5 months ago
Honest and patient staff even with some highly elevated customers the guys did a great job.

  yolanda garza
5 days ago
You actually get to talk to a person auto mechanic gave me a lot of information I thank him

  maria ghatas
a year ago
Extremely rude and offensive staff. Gave me a wait time for 1 hr and ended up waiting more than 3 hours. Also charged me double the standard oil change even though a few month ago I got it changed at a different walmart for the standard price. The most terrible customer service.

  soraida martinez
5 months ago
They don't answer the phone and if they do there is no response.

  edna carrillo
a year ago
This was my first time ever at a Walmart auto center. They got the job done but when I got in my car the steering wheel,arm rest,door and seat were full of oil. When I went back to ask for wipes or something to clean my car one of the guys there just didn't care about what happened. I had to clean everything out, which I don't mind doing but they should really be more careful when working with oil and and touching customers cars

  Rebecca Lulet
4 years ago
My husband and I purchased tires online,when purchased was told it would be no more than an hour wait to install new tires. I have now been here for 3 hours and I'm STILL waiting. I'm pretty sure they skipped me without notice. It took me walking outside to see that my car was parked and to tell the front desk associate that I knew there were two cars ahead of me but since then there are more and more people coming and there cars are being worked on before mine. She politely apologized. Had they been honest with me since the beginning I would have made other arrangements than to sit here for 3 plus hours.

  D Cortez
2 years ago
Service Manager David helped out a lot trying to get my tire patched up. He also had such a positive attitude and was very friendly. There was a wait time but I had no problem waiting.

  Evelyn Nieva
5 years ago
Great service and great price. I did my oil change syntactic for under 50 bucks on my van. I shop while I waited and killed two birds with one stone. I came on a Friday around 3pm i was out in 40 mins just like they told me. Jiffy lube was charging me 96 bucks for my oil change. No thanks! Will be back here for my next oil change service. Walk ins only no appointments.

  Captain Porksword
3 years ago
I came in yesterday and picked out 4 new Goodyear tires for my SUV, and arranged for them to be held for my appointment today. I come in today at 11, and they tell me the tire guy is running a little late to work. The manager proceeds to tell me there will be a wait, which I can understand. 2 hours later, the tire tech is still not in, and there is a line waiting just to be seen going out of automotive. I got my keys and left, because they had 3 lube techs and no tire guy...and nobody seems to know how to mount a tire but the guy who didn't show up.Manager blamed it on Wal-Mart. I made sure to tell him that if he was a half decent manager, he wouldn't have left me unaware and wasting my time. He should have managed that, being he is supposed to be a manager.Last time I was here, they messed up my power windows on another car. Guess I went against my better judgement by giving them another chance.Go somewhere else, or take your chances at a bad experience.

  Mayra Contreras
4 years ago
Pleasant experience even though the wait was about 2 1/2 hours, but I was expecting the wait. The associate were polite and nice, from the cashiers to the mechanics. Thanks... (I just had an oil change for my car)

  GABRIEL J. RODRIGUEZ
5 years ago
This Upland Walmart auto and lube center provides some of the best customer service and also sets high expectations for themselves and for the customers satisfaction. They are well educated and experienced enough to get the job done right and if there is an issue or something was not done correctly you don't have to hesitate to bring that up here because they'd be happy fix their own mistakes so that way you the customer is satisfied. I recommend this location to anyone in the area who need such a thing completed. I was a Walmart support manager which is one manager about customer service and I can tell you that I knew would it take to get the job done and this location has as well so they will get the job done correctly and you will be satisfied customer.

  David Geiss
4 years ago
Went to get a oil change at the tire center. Arrived15 mins before they opened. When I arrived there was 1 car in line ahead of me. When they opened weWent in to find some jerk that came in after us jumped the line. I brought this to the attention of rhe service writer and the customer and the customer replied he goes there all the time and knows how to work the system. I asked the advisor if they were going to do it bu the order we arrived and she said no.I WILL NEVER GO BACK TO WALMART FOR ANYTHING

  choi Simon
3 years ago
I bought car battery in 2017 with 5 year warranty. 3 weeks ago my car battery doesn't work. Visit Walmart Auto center to warranty replace.But they doesn't have same model.I try to get other one. But they said warranty must be same model only.They refused any replacement.I recommend DOT BUY car battery from Walmart Auto center.They warranty program not working. (Seems like fake warranty)

  Cam Davis
2 years ago
Their "tire professional" said I couldnt have the goodyear because the goodyears had an 98H rating and my car needed the 98T douglas.. he said the "Load Rating didnt match" and it would be illegal, which is incorrect. The "T" is the speed rating, which is 118mph, the goodyear "H" rating is 130mph. This is why I dont deal with Walmart flunkees unless I absolutely have to. 4 workers dont add up to 1 functioning brain.

  EK Lucas
5 years ago
Came to exchange a car battery I bought 18 months ago. The cell became unchargeable. I got it with two years warranty. Something that should have taken 10 minutes tops, it took them two and a half hours to get done. They kept saying that the person that holds the keys to the batteries, called out sick, but that a manager from within the store has an extra key? But yet, it took them 2 1/2 hrs. To help me.

  Vince Rodriguez
6 years ago
Chris in Automotive is awesome! Very professional and informative. He discovered my back tires were different sizes and informed me. I purchased two tires for the front of my vehicle. Because of Chris and his excellent customer service, I will be back next week to have two more tires installed on the rear of my vehicle. Chris is obviously a tremendous asset to Walmart and the Automotive Department. Thanks Chris!

  Auveda Lopez
a year ago
Parvati Shahi-Bista was very helpful and patient with me. She was very knowledgeable about my taxes .Taxes done within 1hr.

  Tom Short
5 years ago
Walmart's Auto Care Center provided me with excellent service. I brought a tire in (due to a slow leak) for road hazard warranty repair (purchased with the tires at Walmart). They couldn't repair the tire, so they replaced it at No Cost to me. Needless to say, I was very pleased with their friendly, helpful service.

  Carlos Cervantes
5 years ago
Good prices and large selection of items for the home. However, always, always check the seals and caps of anything you buy from Walmart. For example, cheap and unscrupulous people will buy the windshield fluid gallon for about $1.50 and use some of it, refill it with water, and return it! How do I know this? The jugs come with glued aluminum cap seals. The jugs that have been tampered will have missing seals or halfway opened seal. Also, the jugs that have been diluted with water are several shades lighter blue than the full strength jugs. Of the dozen or so jugs that were stocked, nearly half were tampered. Employees should check the seals of fluids before accepting returns. I've also had issues with aftershave balm bottles that are half full or empty! Always be skeptical and check the seals and content of everything you buy from Walmart.

  A S
2 years ago
Check engine light came on two streets away from them after they changed my oil and oil filter. Seriously? Thanks a lot, I instantly lost $150 more to take the car to someone who knows what they re doing.

  Neil Gaede
8 years ago
After buying new batteries, tires, and oil changes for years, would not honor their lifetime balance service. Claimed I had stolen the tires and mounted them on my car, even though I had the receipt with me. Finally agreed to give me a one time balance on the tires and then left a huge grease stain on my cloth seats. Last time I bought anything from Walmart in a long time.

  Gwennie H
4 years ago
I m giving a massive shout out to John & His entire team tonight!!!! I have to be honest, I came in unpleasant.. & the gentleman who checked me in & did an awesome job taking care of me.. to the young lady who listened to my rant to GM John showing me pictures of obviously something I hit.. (i still have no clue what i did) I just wanted to say they remained professional, courteous & profoundly kind to me. I m so at awe with this experience THANK Y ALL IMMENSELY

  Paul Morrell
4 years ago
I was told by a mechanic elsewhere, that my battery was not cycling with enough power 291 CCA instead of 750 CCA, so I took it back to see about replacing it under warrantee. Ronald did a quick check of it right away for me and it showed a full charge. More than that info., the battery is rated 650 CCA and showed well over that. It seems that it is due to the inappropriate rating selected by the mechanic is the reason it showed low, but Ronald followed up with a slower full check and charge on the battery and that agreed that the battery is good. So, I can feel cofident that my battery is not causing problems due to low cycling. Yay!