Sunland Tire & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Humble-Sanchez
3 months ago
I needed a front end alignment and decided to see how well Sunland Tire provided the service. It is an older building but still serviceable. So if you like new . . . not here. It really did not seem to the that efficient of any operation. There was a older gentleman (and I am in my 60s) manning the desk with what appeared to a younger guy in his mid 30s. I called to confirm my appointment before I drove to the repair shop and the guy answering the phone was completed stunned to have anyone confirm their appointment?My appointment was at 0900 hours and the technician started about 0925 but he finish in about 20 minutes. The equipment was kind of new . . . but I did received a printout of the before and after specifications of my truck's alignment. I did check the location on Google maps before I purchase the coupon. I offer him a tip (because I worked flat rate 40 years ago) but the technician refused. Okay, with me . . .. I took tips in my day, but maybe times have changed?

  Jani Goins
4 days ago
I called to have my air conditioning recharged. He was very pleasant and seemed helpful. When I got there I got a quote for $170 (basically 2 hours). Whenbi explained what was happening he said there may be an electrical issue, but not sure. I asked that they recharge the ac even if there is more to repair. After about 30 min he told me they could not recreate the problem and didn't see any issues and they don't have the type of freon for my car, but would still need to charge me for the diagnostics. I told him I understand.. then he said that would be $170. I was shocked! I told him I haven't even been at the shop for one hour. He went and spoke to someone and lowered it to $130...for basically running the car and opening the hood to find out they can't recharge the AC. It was a complete waste of money!

  Kimberley Garcia
5 months ago
These guys are amazing! I needed an emergency tire repair as I got a nail in my tire on my way to a conference and they quickly answered the phone when I called (bright and early), they were able to give me an estimate of the cost and time it ll take to repair, and got to work as soon as I arrived! Thank you so much Paul & Nathaniel! I will be back for an oil change!Service: Tires

  Ryan Carey
5 months ago
Incredible experience! I arrived to Sunland Tire Co 20 minutes prior to opening and was pleasantly greeted by an employee who right away inquired as to what was wrong with my car. After showing him a nail in the tire, he opened his garage early for me and had the tire fixed in no time. Great custom service, it was a honor to be your customer!I will be back for any/all auto repairs on all my vehicles from now on, love these guys!!

  Dharmy Gill
5 months ago
Went in for an issue and was told it would be around $200, without any other notice did unwanted work and was charged $600. John was rude and Paul made negative comments through the whole process of resolving my issue and remained unprofessional making it seem like it was my fault for their lack of communication. The staff here are ridiculous and save your money and go to another auto shop they re scammers.

  Debra Coberg
4 months ago
Got a bolt in my tire..on my way to another tire company I pass SUNLAND TIRE in Upland and decided to stop there.Paul fixed my tire right then and there...He didn't charge me at all.I cannot believe he did this for free!!!Paul was super nice and Sunalnd tire is my new place to go.Excellent service.

  Stephanie Taylor
7 months ago
I can t tell you how grateful I was for Paul and his team. I discovered a nail in my tire right before a big trip out of state. I was met with kindness the moment I stepped out of the car and they put my car in the empty bay right away. He came in tell me it would be a quick repair as all it needed was a patch. I was in and out in no time and now back on the road. I will definitely go there again! Great customer service!

  Rebecca Cervantez
8 months ago
Sunland tires is a very good place to repair your car. They are reasonable and trust worthy.. I take all 3 of my cars there and never a problem. And very reasonable prices.. thank you Paul and John for good customer service.

  Kari Nickels (sHoRtY)
8 months ago
Definitely recommend for anyone with car/tire issues. They're prices are totally affordable. They take their time to learn to you and thoroughly explains step by step info about your vehicle. Ask for Paul, he's a good dude

  David Crawford
5 months ago
These ppl overcharge hella n are untrustworthy. I talked with Paul and he was rude the whole time I was tryna get my car back on the road, they made me have to call them multiple times instead of receiving any calls.

  Prashant Amin
8 months ago
Paul saw me pull in, approached immediately, immediately addressed the bolt stuck in my tire and patched it. In and out within 15 minutes. Reasonable price and great service!

  Minh Vu
8 months ago
I m waiting by the door ready to ask for the service, and the manager busy speaking on the phone with an angry face and loud voice. He looked at me then went to the door and slammed the door right in my face. What do you think is he racial because I m Asian? He s a white technician. Sorry to see the incident like that is still happened nowadays . We did make eyes contact, and he did not close the door nicely, or at least come outside say something likes I be right with you .

  Kostas Gkikas
7 months ago
Great customer Service and great prices. They patched my tire in record time. I will go back soon for new tires.

  Annette Hermelin
10 months ago
Fast, kind, and a great price for my oil and filter change. Paul was very helpful and attentive. Definitely recommend!

  Jenna Drewitz
2 years ago
I ve come here before and it s never been my favorite place, but it s close to home and they work fast. This past time that I came, yesterday, I experienced terrible service. My oil change was still done very quickly, but the gentleman in the front, I believe I heard his name was Jim, was incredibly rude. It started when I had asked about a Groupon. I wasn t interested in purchasing other things he had to offer and told him no thank you kindly about everything he kept pushing on me. I m sorry I choose not to spend thousands of dollars on a car that is worth probably $1,000. I am just keeping up with routine maintenance. I had asked if they could check on something I was informed to fix at another repair place, not a diagnostic check, just glance while they are changing the oil. I was told there was a problem with the tubing that can be seen by the naked eye. In the end when I asked about it, he proceeded to tell me that I would need to get a diagnostic check, so they basically didn t even look at it. A lady came in while I was waiting that was buying the works, so naturally when it was my turn to pay he didn t even pay attention to me since I wasn t getting anything extra done. He made a rude and snarky comment to me when I was paying and leaving and I regret not telling him something back. I will not be returning to this place, terrible customer service!Service: General repairs & maintenance

  Heather Williams
a year ago
Of course they get 5 stars because 10 isn't an option. These guys rock! I don't take my vehicle anywhere else but here. I needed my oil changed and they ended up showing me some really serious issues with my car. Well now I have a set of new tires, front end alignment, brakes, filter. These guys took the time out to show me what was wrong with my car. I really appreciate these guys. I've been coming here since the beginning of 2021 and I'm still beyond satisfied and greatful to the Crew here. They have the best manners ever! Hats off to you Guys

  shanmuga murugaiah
a year ago
I changed the cabin air filter in my ford cmax with them about 2 years ago. now, when I went under the glove box area to change it by myself, I noticed the cover plate under the glove box that covers the fuses, the wiring, and the cabin filter air housing and other stuffs underneath is missing.Also, the cabin air housing itself is missing the screw that secures it, the housing was just sitting there.I remember I went in that time to do spark plugs change for my car with them, and the guy there recommended me that I should change the cabin filter and engine air filter. 2 years later, i found what kind of lazy job they did on something that is so simple, basic 20-minute task.

  Taylor Smith
2 years ago
Joel was incredible, I called and he was able to get me in right then and there (I live really close). I needed an oil change and I was in and out very quickly. The service here is so prompt and friendly. They made everything easy to understand. As a female, I get nervous to go to auto repair shops on my own because I don t want to get scammed, and this place is a genuine shop! Joel made the experience so stress free. Ask for Joel!!!

  Imelda Arellano
8 months ago
Sunland tires has Great customer service took me right in ,no wait at all the staff are very friendly . Will definitely be coming back for other car repair

  Docs Garage Werks
4 years ago
Being a mechanic, i can honestly say this place is very knowledgeable. Did a front end alignment, and went above and beyond expectations..Doc Upland Ca

  nh n
7 months ago
Good experience. The owner here has a good attitude toward customer and work. This workshop is the first choice for your business.

  Jayme Vanderwilt
8 months ago
Paul is great. Has been super helpful and friendly when we go in to get oils changes for all of vehicles.

  Michael Hernandez
a year ago
Matched Groupon price for a full synthetic oil change & filter along with a tire rotation for all under $90. Service was completed within about 45 minutes with out an appointment.

  Lorna Gillam
2 years ago
I found my new car care business! They were fast, personable and honest. John was my contact person. They did a great job and gave me a coupon for my next visit! Highly recommend them!Service: Oil changeService: Oil change

  Monica
2 years ago
I made an appointment and took my car in for an oil change on 1/4/22. I told the gentleman at the counter that I would be back to pick up my car. He stated that he would call me in 3 hours. I knew it would be a while, so I made arrangements for a ride. After 3 hours, I did not receive a phone call, but I returned to pick up my car and figured it should be ready or I would wait for a few minutes. The same gentleman at the counter stated that they hadn't worked on my car and that they wouldn't get to it because they were too busy. He stated that he could do it in the morning. I was furious. 1. I made an appointment . 2 I paid for Uber to take me home 3. I paid for Uber to take me to pick up my car. 4 I wasted an afternoon and didn't get my oil changed.This place is unorganized, unprofessional, they continuously try to add on other purchases and when you refuse they are rude to you.Service: Oil change

  SMarie
2 years ago
Customer service was great, and pricing was very fair. From beginning to end everything was to make sure I was aware of what was found, and my options for repairs. They made me feel very comfortable and took great care of me!

  Sandy Medina
4 years ago
Went in for tire speed balance and they let's us know that we needed front brakes. Their prices were very reasonable and they gave my husband a military discount. They did a Great job! The employees were very helpful and kind. They took great care of the Medina family truck. Will definitely recommend to family and friends.Doug and Sandra MedinaQvoleee

  The_gibz
8 months ago
These guys are awesome! My tire was leaking air and they patched me up right away! Thank you very much!

  Lorenzo Hoonigan
4 years ago
Excellent customer service, and very friendly staff. Definitely felt comfortable with the service being done. Came in needing to pull a nail from my tire and have it patched, everything was done quickly and professionally. Would highly recommend to anyone in the area, and i am for sure coming back in the future for further inquiries

  Jonathan Whilled
a year ago
they honored my coupon for an oil and they got me out of there in under an hour.i highly recomend them if youre lookin for real mechanics with competitive prices