Mustang Parts Direct

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andy Lukacs
a year ago
Worst Company to order from. DO NOT TRUST THEM, they are charging for products and sending you nothing. But what you expect from a so called company located in California?? I have been calling for 3 weeks, nobody picks up the phone, no replies to my emails, and they have $ 700.00 charged to my credit card. No product received as of today.I have to file fraud charges with CC company today..

  Stephen Fehr
3 years ago
I can't attest to their in-store service, but please do not make purchases from them online. Placed my order January 26, 2021. Never received an email confirmation. Called and they said they did receive order and they have to make sure the part was in stock, even though the website said it was, which is why I ordered from them. Waited a few days and called again and they said they were trying to source the part and they said they'd get back to me. They never called me. As of April 5, 2021, I have made multiple attempts to find out the status of my order and they haven't returned my calls since. I will be contacting my credit card company for my money back. Absolutely the worst service I have ever received.

  Steve Elswick
3 years ago
Terrible terrible terrible. Placed an order for a grille. Never recieved any email conformation. Called numerous times was told over the phone was waitin on a grille emblem and they would send me a conformation email never did. I called again no answer sent an email through their website after a month and stated i no longer wanted anything. Another week later money just taken out of my account. Called and they said sorry we already shipped it. Still havent gotten any email of conformation, shipping etc. Highly do not recommend. Also emailed asking if they could atleast send me a shipping label to eat the cost on the send back and no reply.

  Jeff Polich
2 years ago
I have been here multiple time. If parts are not in stock he gets them quickly. Prices are fair but service is excellent. Always my first choice when buying parts for my mustang. Support the small guys while there are still small guys to support!!

  David Cooper
2 years ago
If you have a classic Mustang I highly recommend you call these guys I just did a quick Google search looking for some emblems and ponies for my customers 65 Mustang called them they have it in stock and they re local to me less than 4 miles in upland very professional friendly staff amazing service see you guys tomorrow can t wait!

  Duane Griffin
3 years ago
Great service. I bought a windshield and it was cheaper than it was listed on the website. The guy even gave me some protective material to secure the windshield and helped me load it into my car.

  Faisal Bin Hamad
6 years ago
it was a pleasure to have a deal with you Mr. joe thank you for everything and i hope making a new deals soon Faisalfrom Saudi Arabia

  Jesse Cholico. sr
3 years ago
Very helpful pointed me in the right direction even though I didn't purchase anything today thanks

  Troy McSwain
2 years ago
Gentleman at the desk was very informative and helpful will return for more assistance.

  Daniel Schindlegger
4 years ago
Nice guy. Has almost everything and knows every part

  Armando Ramos
7 years ago
Friendly service, fair prices on parts