Shaffer's Offroad And Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rainer Haemmerle
4 days ago
I needed some repairs of my Ram 2500 steering, and they did a really good job. Very professional - making a first inspection, get you a quote and got everything done during the appointment. Some fine-tuning was needed some weeks after, and they did that for free. They know what they are doing, very responsive, easy and friendly. Steering feels good now, and all the noises gone. Thanks for that!

  Javier Avalos
5 days ago
I won t bring my truck to any other place. I have had countless number of shops just try to get over on me. Not knowing that I have knowledge of cars and trucks. My first impression was totally blown away. I had an appointment they started working on my truck the moment I got there. They have to be the most honest shop I have encountered my last 20 years of owning a vehicle. My only complaint is that I didn t find out about them sooner lol. The knowledge they have is top notch figured out what was wrong with my trucks shaking with in an hour and explained it well. I have took it to another shop and they changed my wheel bearings and said was fixed when it wasn t. I APPRECIATE there honesty. Save you money and go here first!!!!

  Roberto Chang
7 months ago
Shaffers was recommended to me by another shop that I was contacting to lift my truck, and man they did not disappoint.Anyone who has gotten their cars heavily modified knows it s a scary feeling to let someone cut up your perfectly well working vehicle. If you do any research on this shop you ll see they have a long history of custom fabrication and off-road builds. If you speaks with Annie she it s super chill and knows quite a bit so if you got questions ask em. They charge a reasonable price on labor in my opinion compared to other shops I ve been to and the quality of works is better. So far they have done a full 7inch BDS coil over, wheels & tires, custom drive shaft, and a re-gear on my 19 tundra. I believe all work is done in house except my drive line it was sent to another shop, and if it s good enough for Shaffers it s good enough for me. If your like me and don t do a whole lot of off-roading and want to keep the functionality of your ride shaffers will help guide you in the right direction without selling you extra s that you don t need or want.All in all I think it s a great shop for people new to the game it have been in it a while and if it dealer related this will be the only place that touches my ride.

  Mark A Gibbons
2 months ago
I had some shocks installed on my Raptor. It was a pretty simple job, but did involve drilling holes for mounting the rear reservoir.There were communication problems and mistakes from front to end. I clearly communicated I was looking for a quote for the front and back shocks but they misquoted it. When I arrived at the shop they didn't have the right staff because they'd misunderstood the scope of work. They convinced me to go ahead anyway.I clearly went over the instructions, and walked them through the template for mounting the rear reservoir. However it turned out they disregarded the instructions and mounted the reservoir in the wrong place. Which means now I've got holes in the bed of my truck in the wrong place, and have to live with the issue, or pay to have the holes welded up, bed re-painted, and shocks re-mounted correctly.Overall it took 2.5x the quoted time, and the reservoir is mounted incorrectly, and I've got holes drilled in my bed in the wrong place. On the plus side, the folks in the office were cool to chat with and they did paint mark all the bolts which I liked (so 2 stars instead of 1). Overall I hoped for better, and was very surprised at this given the good reputation.

  James Keeven
a year ago
I had put off my suspension install on my '98 Land Cruiser for over a year. Several shops had been non-responsive or unprofessional, delaying the installation even longer. I passed Shaffers on my way home one day and sent them an e-mail�(my preferred communication method) the next day. They responded quickly and were able to provide a quote for the suspension work which was in line with what I was expecting.The truck was dropped off in the morning and was done by early afternoon. The workmanship was excellent and exceeded my expectations. I am recommending Shaffers to coworkers and anyone i come across that needs work done on their rig.

  Andrew Trott
7 months ago
Update: 2 years later, I discovered 2 major issues with their installation, first on a track bar the shop discarded that I had to buy again at my own expense, and take it back to get reinstalled, and second on the exhaust line install, which they didn't hang correctly causing it to sit against the driveshaft. In both cases, the shop didn't prioritize repairs ahead of their scheduled customers, meaning that I have had to drive around with unsafe issues and argue with them about their responsibility for them. The second time around I don't have the time to wait for their schedule, so I'm giving up and taking it to another shop that I know I can rely on for quality.

  Alex H
7 months ago
The team at Shaffer's Offroad are great to work with whether your project is large or small.The first couple jobs I had done by Mike and his team were suspension upgrades from a Dobinsons nitro to a full MRR kit and upgraded springs. They did a great job in a timely fashion, too. The second was a full rear window delete/swap to gull wings on a 100-series Land Cruiser/LX470, also a tailgate storage swap. This was uncharted territory since there aren't many out there, but they did a great job.Most recently I had to do a wheel and tire swap. I had gotten 5 wheels, but 4 tires, so I bought one Falken Wildpeak AT3W from them while the truck was in the shop and everything went smoothly. We noticed bc I had an old wheel spacer on there, the tire was rubbing, but Mike knew by taking off the spacer we could easily resolve that. A walk in the park.For anyone looking to get some work done on their overlanding or 4x4 vehicle, Shaffer's does great work and are easy to work with.

  Allen Hughes
a year ago
5 of 5 Stars for Shaffer s OffroadLook no further than this Team for top notch, high quality work and craftsmanship. I had suspension work done on my Wrangler by them. You can tell that care and attention to detail was given. Annie is super friendly and communicates very well. The techs talk and listen to you and answer your questions in great detail. And Mike was fun to talk to about off-roading and overlanding.Highly recommend!

  Jake
a year ago
Nothing but good things to say about this place. Annie and the crew are amazing. I came here after clearly getting bogus quotes from 4wheelparts. Shaffer's took care of my 3" lift for ~$1000 less than 4wheelparts was trying to quote me, got the job done on a short scheduling timeline before I had a long road trip, and luckily discovered I had a failed lower ball joint which could have sent me into a bad accident on my trip a few days later. They got the OEM LCAs same day and put them on with very little upcharge. Great communication all around. I will send anyone who listens to this place, outstanding customer service.

  Daniel Barrios
a year ago
Can t say enough good things about this shop and the people who work there! Most of my Toyota off-roading friends bring their trucks here, so when my Tacoma needed a full engine replacement (after another shop failed to fix a certain issue which proved fatal to my motor) it was only right that i reach out to Shaffer s. I m glad I did! They walked me through the entire process, scheduled an appointment for me, and replaced the engine in (what I feel like) record time. Truck purrs like a kitten now, and I m no longer stressing about whether it s going to die on me. 12/10 recommend bringing your ride here!

  Ritwik Ghoshal
9 months ago
Shaffer's off-road is a five star business judging by all possible parameters and metrics. I first contacted them asking for a quote to upgrade the suspension in my Tundra, with a new wheel/tire set up and they responded back within the hour! Since then I had several questions and back and forth email exchanges, and they replied to every single one promptly, with all relevant details, and answered all my questions. When I was ready to make a deposit for the parts to move forward with the project, I was still waiting to hear back from some other businesses whom I contacted before Shaffer's off-road. They could teach a class on great communication skills! The people who owns the business and who work there, they are not just doing some random jobs. They are off-road enthusiasts, have several personal well built vehicles, and they are regulars on trails. I really liked that not for moment I was under any kind of pressure to make a deal or to buy any specific brand, also they don't try to upsell anything whatsoever. The workmanship is top notch. My truck actually rides better than stock, super smooth, better cornering ability, no noise, no vibration. Their pricing is pretty competitive too, and totally worth the experience. I'll highly recommend this business.

  Evan Mack
5 months ago
I am blown away by Shaffer s expertise, accommodation of my last minute diagnostic work and generosity of spirit. If you want Baja off-road race winning, best of the best, expert techs to diagnose and work on your rig, take it here. Annie, the master coordinator, is a BOSS the friendliest kind. THANK YOU SHAFFER S!!!

  Michael Barragan
3 years ago
Was looking into where and what to do to my 4Runner's 200k mile suspension and after a phone call with Shaffer's I was convinced this was where to get it done. Shaffer's offers competitive pricing & to order parts but I ordered them myself. No surprise my parts didn't arrive in time and I missed my appointment but Annie at Shaffer's worked with me to squeeze my car in at their earliest convenience and I got it back the next day. Took if off the beaten path that very weekend and fully loaded with folks & camping gear the car felt great. The shop assured me that they stand by their work and that if I have issues, I could come back and see them. A lot of 4Runner owners like to do this work themself but I slept a lot better knowing some real experienced pros installed and aligned everything for me. I recommend their service to anyone looking for professional off-road service. Thanks y'all!

  Alessio Sangalli
5 years ago
Awesome place full of off-road racing cars. If you want a buggy, a huge 4WD truck, a competition vehicle or just a lift on your Jeep this place is likely to be able to help you. Located inside the Alameda shipyard you will see huge yachts and military ships in the surroundings.

  Steven Holt
a year ago
The team at Shaffer s are absolute pros! I ve been converting my mall runner into proper 4Runner for a few months. I came to these guys with a couple problems and they quickly diagnosed the issue, ordered parts and tuned my suspension. The process was so easy on me I decided to pull the trigger on some Fuel Block wheels. My rig rides and looks great now!These guys do competition level builds and daily drivers. They know what they re doing. Great work, great people.

  Christopher Hogg
3 years ago
Just got my Icon/Fox suspension installed by these guys and had a great experience. They have a nice secure location and Mike is obviously a pro on 4x4. I will be back to finish my build here.

  Jake White
a year ago
If you have a Toyota, and you want your lift quickly installed look no further. Not only was the price $500 less than most of the other lift shops I looked at, Shaffer s Offroad and Performance took only one day to install a full front and rear lift kit on my 2009 Tacoma. Great install speed, price, and workers. Highly recommend and when you call ask for Annie, she is great.

  Timothy Stone
a year ago
Outstanding craftsmanship and personal service. The team at Schaffer s are definite experts in their craft which translates into the very best work on your rig. Both Annie, Mike and the entire team are very customer care driven and great people to know and talk to. Can t recommend highly enough.

  Matt P
8 months ago
I took my LX479 here for a suspension upgrade, winch bumper and CV axel replacement, when I got my rig back I was not satisfied with it but they got me back in the next work day went over it all, put my mind at rest went above and beyond, dealt with it like professionals, I will definitely be using them again. Thanks again Mike, Annie and Alex!

  Bradley Clifford
2 years ago
Great and honest people! Definitely worth the wait. Had a lift and larger tires installed. Extremely well balanced and couldn't be happier! I will be back!

  Julian Bialowas
2 years ago
Highly recommend Shaffer's Offroad! Really great team and fine work! I had a full suspension kit installed and was kept informed throughout the install process (which was blazing fast completed in 1 day) I'll be coming here for all my future projects. Thanks y'all!

  Steven Younger
3 years ago
It was a haul for me to get my 4Runner here from Marin County but it was totally worth it. Annie in the office was awesome about helping me source tires and wheels that were in short supply because of all the pandemic manufacturing impact. The price was right and they were great about squeezing me in on a busy day even though all I was doing was getting tires and wheels put on while the majority of the work they do is much more involved suspension work etc.This is the way a small business in the Bay area should be run - focus on the customer and quality I will totally be back for more when it's time to lift my rig.

  Stephen Bartkowski
a year ago
Competent service, easy to schedule and coordinate appointments, incredible value. Shaffer's stands by their work and clearly informs customers about their vehicle. I would recommend them for any service that they are equipped to handle.

  Ro Fireskyte
2 years ago
A quality build from a local shop, Mike s team helped in all aspects of my build. From the moment I drove into the shop to the end when the build was completed and I was given an invitation to go on a road trip to Baja California.. expert, professional help and guidance from parts selection, to specific items that would or would not be useful to my build. Mike even came to my house when I didn t understand something and thought there was a problem he came and checked the rig, turns out my inexperience but he wanted to ensure that not only the rig was safe but so was I. That s standing behind your work!

  khmersoulz
5 years ago
I needed to get some king shocks charged with nitrogen after a rebuild. Shaffer's offered the lowest price in comparison to shops like 4 Wheel Parts. (Shaffers is a legit off road performance shop).Finding the location was a bit difficult due to Google maps leading you to the outskirts of their shop. You need to head toward the security shack from Main St. and they'll direct you.Upon parking, the shop was full of a variety of different trucks. This is a serious off road performance shop, from stock trucks to full on prerunners. If you're looking for an off road shop to work on your truck, I dont think you can find another shop with the experience that Shaffers has.

  Scott Barkman
3 years ago
If you re looking for a shop to help you with a build, these guys know what they re going!! The shop is busy, but for good reason. They were priced well and do quality work. I ll be using them from here on out. Just good folks !!

  Brendan Davis
2 years ago
I had some gear work done on my 04 Tacoma. I was taken care of expeditiously and they were very accommodating.

  Luke Richards
7 years ago
Got some axle gussets welded on, and the work was top notch, quick and very reasonably priced! Will definitely be back for more work in the future.

  Curtis Tunson
5 years ago
Fantastic work, helpful suggestions, & excellent service. Will be bringing my Jeep you these guys exclusively.

  Jon Nelson
a year ago
They really know Toyotas and do quality work!