Tustin Body Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maria Harrison
4 years ago
I was referred to this shop by my insurance company after a car accident. See photos. They have very friendly and knowledgeable staff, the process was efficient and thorough and I especially liked being updated frequently via the method I requested. Whenever I called, I was treated kindly and it meant a lot to me that they cared about my experience because of course it was inconvenient and stressful to deal with the consequences of a accident. They even went above and beyond and fixed peripheral things not related to my accident because they were already doing work. Specifically, I had chipped paint on my hood but because the hood did need a bit of repair, and they were already repainting other replaced parts, they fixed the chipped paint and it looks even better now than before the accident.Great shop, great people. Highly recommend.

  Brian Doner
a week ago
Always satisfied with their quality work, service and guaranty!

  Douglas Reid
a year ago
I have been to Tustin Body Works quite a few times and they are amazing to work with. I initially found them 10+ years ago when our insurance company provided them as a option to get repairs for a previous accident. They did an amazing job with a complicated, pearl white paint blend and I have been coming back to them ever since. Sandro has been spot on with quoting, pricing, and timelines and the crew in the shop does great work.Fast forward to today and 3 or 4 cars later, I have another pearl white car that has really bad peeling/flaking on the top roof rails due to faulty dealer primer. Sandro at Tustin Body Works to the rescue again...amazing job. Could not recommend more highly.Services: Painting, Body & Trim

  Tuyen Vo (Sunshine)
6 months ago
After they fixed my car, it has a bad smell like dog food, fish sauce and they are not responsible for clean my car.Service: Steering & suspension repairService: Steering & suspension repair

  Chris Donabedian
a year ago
Had some bad clips on some panels after restoration of an antique...... by Sandpiper... [ which came out beautiful ]....They asked me to stop by Tustin.. easier for me.... and they took care of me 110%.Nice folks. They care. Use them. Be reasonable.... they take care of you as soon as they can. :)

  PAT MOSTOW
7 years ago
I Just had body work done on my car at Tustin Body Works and I'm very pleased. Sandro the customer service manager was very knowledgeable, courteous and helpful. He kept me informed on the repair process. Karen who worked the front desk was also very helpful and pleasant to work with. They made the situation easier to deal with. Thanks so much.

  Emily Leininger
2 years ago
Great people! Very thorough and amazing customer service and communication skills. While it is an hour and a half away from me, I will be definitely be back if I ever need anything on my car done again. Thanks guys!

  PAUL M
a year ago
Went there because Mercury insurance said that they where one of there preferred body shops. When I got my car back bumper which they replaced had a nick in it my license plate frame was missing and my car smelled inside.Service: Body & TrimService: Body & Trim

  alexlam24
11 months ago
My Acura dealer recommended this as their preferred shop and they did the work in record time with amazing quality

  Tech Girl
5 years ago
Had some repairs done there. No complaints except that the detail job after the repairs was not great. Did not vacuum the car well. Also left some residue on my passenger chairs. Had to clean them myself.

  W&L Mejia
6 years ago
Just went to pick up my camryFound to many details like the painting does no mach with the rest of the car, they left masking tape glue everywhere ,dust and some white drops over the seats in the interior, I have to point to Sandro everything and still I haven't get my car well doneSo upset...

  rhunt1
4 years ago
Referred by my friend Aaron who sold them his book of business and Ray took great care of me and my daughter regarding her Audi A4. I see a couple 1 star reviews that are obviously illegitimate but all of the 5 stars appear legitimate. Never judge a book by its cover as they say, got to scan through the reviews to get a true read.

  DJT MAGA
2 years ago
Got my front bumper repaired and painted. Excellent job, paint matched perfectly and a 7-year old car looks like new. Thanks. Zero complaints.Service: Body & TrimService: Body & Trim

  Mike S
4 years ago
Mercury Ins referred them. They did a good job.on the body work, updates and it looks good. So 4-5 stars for that, good job!HOWEVER, ALL OF MY CHANGE ($8+ it was full of Quarters and dimes) was taken from my change holder while at the shop. So they have a worker with greedy hands, taking what's not there. At least they left the pennies.... It is sad that a good shop gets brought down due to employee(s) who do these things. It is not about the $8, small change, it is just the fact that it happened that makes me LOSE TRUST, SO SAD......

  Lanea Holesinsky
7 years ago
Outstanding body shop. I had my Lexus ISF there couple times with some bumper work.Highly recommend.

  Jeff Carlson
4 years ago
Best body shop around, without a doubt!! My car was fixed perfectly, on time, and the communication was great!!

  Heera Kang
11 months ago
Great service all around and reasonable, honest pricing. Thank you!Service: Body & TrimService: Body & Trim

  Nicholas Hurt
2 years ago
Super fast and friendly service. Ultra fair estimates and hassle free communication.

  J Handy
7 years ago
Absolutely terrible! Do not trust these guys, they are not honest and try to do the minimum possible.

  elvia Fernandez
a year ago
Very fast drop off and very respectful personnel.

  Hashem Jarjour
6 years ago
Professional and quality service...

  Pradeep Dixit
3 years ago
Excellent service

  najila hissami
6 years ago
The worst experience ever

  Bill Wolin
4 years ago
Great service

  Jos� Mart�nez
9 months ago
Very good attention from your staffMuy buena attention de su personal