Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Nguyen
3 months ago
They were efficient with my oil change, likely because I came on a Friday morning and not the weekends. Oil change, tire rotation, and cabin air filter change were completed in less than 30 min. They use Pennzoil but I brought in my own oil.
Guillermo Sanchez
a week ago
When we arrived there were 3 cars ahead of us and the attendant was by himself. He shared with us that situation to see if we wanted to wait or come back later. We were not in a rush and told him we understood and we decided to wait. He was very friendly, professional, friendly, kind and efficient. We will definitely return! Thank you
Sara F
5 months ago
CHEATING PROPER PROTOCOLS, NOW I HAVE TO PAY EXTRA $$.I got an oil change back in April and had some concerns at the time, but didn't bother following up because they seemed like minor services (versus the oil change that I needed). First off, they advertise that you get a vacuuming + topping off all fluids with an oil change. I confirmed with the employee that my car had received those services, but my car did not look vacuumed nor did I have windshield fluid a couple days later when I tried using it. I paid $88 (more expensive than the dealer) and didn't even get those smaller services that I thought I was paying for. It annoyed me but I didn't think to write a review about that. Instead, I just wasn't going to go back.Now that I'm getting my next oil change, I'm seeing that there are even more problems with the services I received. My friend who works on cars and the dealership that I'm getting service from both tell me that the screw to my oil pan was put on WAY too tightly. The dealership left it at that, but my friend mentioned that it is WAYYYY beyond the accepted torque setting and is a cheating way to not properly put a washer on to avoid oil leaks. Now I'm paying for a screw replacement in addition to being told that the oil pan will also have to be replaced in the future since the screw area is stripped and will soon have more leaks. Thanks Jiffy Lube.Car services are hard to go to because it is so easy to get taken advantage of since I'm not familiar with car procedures. And my experience at Jiffy Lube is exactly that. That is the last time I'll ever go to your over-priced, cheap service center.
Anna Daniels
3 months ago
I'm from out of state and had a part underneath my car fall off. Before I traveled to California, the mechanics at another auto shop told me they could fix it. I made my drive down with no problems. However, this day, that part fell off and I heard it dragging everywhere I drove.I looked up auto shops in the area. This particular location has about 3 in the same vicinity. As I was driving around looking for help, none of them came out to help (and you could clearly hear something was wrong) except for the guy at Jiffy Lube. I told him what happened and that I had to drive another hour to my next location. He said he would see what he could do and said wait in my car. All of a sudden, a man pops out and says, "You're good! Whoever fixed the part previously patched it together with zip ties. I added screws to it, so it should be secured." I didn't even know anyone was under my car!! Thinking it was going to cost me a good amount or that I would have to wait a long time until someone was available didn't happen. He said I didn't owe him anything and it took less than 10 minutes. That day, Jiffy Lube was an angel. I wish I remembered the guys name. I think one was named Daniel, but regardless of name, I'm super grateful and would always recommend going somewhere where people are kind and care about others. *Kind people are my kind of people* :)
Charles Anthony
3 months ago
Bait and switch. Called and got a quote for a fluid flush, everything sounded great and as soon as I pull up to the garage the guy starts hitting me with extra fees and services that I "can't refuse" or they won't do the work.
Mehrvash Dadashian Saravi (Mehrwash)
2 years ago
The place is super clean and the waiting room is comfortable with coffee machine and a variety of magazines. The staff are very friendly and helpful, also knowledgeable about their job.Always ask for available coupons.
Kay M
5 months ago
Mentioned I was on a 30 min lunch, and they had me in out so fast. Nice bunch of folks at this location.
Mimi B.
3 years ago
This location is awesome! Very nice guys that work there. All of them. Super quick oil change service and you can get coupons from the jiffy lube website too. I came in last minute couple hours closing and it was no problem to take me in. They will let you sit in your car if you want to while they do the oil change. The shop is not showing from street view, so when you see Jack in the Box, turn in there and its right behind it. Thank you!
Evan M
5 months ago
Total rip off. $57 dollars to do a 5 min checklist. Went online and found a better deal for $25 bucks. Was in and out in 15 min. Avoid at all costs
Jos� Ortega
a month ago
everything perfect, very good service, affordable prices and most importantly zero prices, I recommend this place friendly and well-trained staff.
Juan Zapata
2 weeks ago
Good service overall, specially with the customer service. They handled exceptionally well a situation with a defective part.
'Toyin Fajana
a month ago
Finally got the transmission fluid change done and it was a seamless process here.Thanks guys
Tara Davis
10 months ago
Been a customer of this location for about 5 years. I came in yesterday to get a routine oil change. The guy there didn't bother looking me up in the system at all, which was odd but they were busy and I didn't want to slow him down. He re took all my info and told me it'd be an hour. I came back an hour later to find my car left running with the doors open and unattended. I went inside to pay and they said they couldn't change my oil. They said it was because of wherever I took it last broke something on the cap???(I tried to get them to explain but they just kept saying they couldn't fix it). I told them I brought it here last time. He said "you weren't in our system" (funny considering my jiffy lube sticker from that location was still on the window) then proceeded to send me to their competitor across the parking lot to get my oil changed. I ended up driving 7 miles away to a Valvoline who had the BEST customer service and took 15 minutes and they said nothing was broken and had zero issues.. I guess the lesson here is don't come on a weekend or when they are even the slightest bit busy.
Tony P
a year ago
You can't find a better place than this one! They were polite, professional, honest and friendly. This fantastic team did more than I expected. They even vacuumed the car and cleaned the windows! Justin was great he simply performed a quintessential example of true customer service. I certainly go back and let all my friends know how good they are. Thank you guys you made my day.Services: Brakes, Oil change
Leonmark Chong
6 months ago
Aside from the quick and quality oil change, this is the only Jiffy Lube that actually completes everything on the signature service list. They actually filled my tires, vacuumed my floors and even washed my windows!!! I will only come to THIS Jiffy Lube from now on!!Service: Oil changeService: Oil change
Steph Bartlett
8 months ago
I ve been a coming to this location for the last three years. Today I pull into the driveway expecting someone to greet me and ask what services I would be needing. Today a chubby kid I ve never seen before looked at me several times and continued standing there. After 10 minutes I get out and ask is everything ok? To which he replied, sure . Got back into my vehicle and went to the Harvard location. Hopefully this was a one off.
Annie Perriment
2 months ago
Prompt and professional service. No hard sell. Comfortable waiting room.
Melissa Warren
3 years ago
it says online they close at 7pm. i got here at 610pm and they are definitely closed. i called and no one answers. gates and closed. no one is inside.i understand that places are changing hours due to covid-19, but i m what i don t understand is why their website is updated to include all their new covid-19 info and says they close at 7pm. if you re going to take the time to update your website, update alllll of it. especially the hours so people don t waste their time.
Gracie Robinson
3 months ago
Always professional. Services are quick! In and out.
Bobby Caswelch
8 months ago
Service took a while but it was very busy (and end of a hot day), member brought some water out for some of us waiting and the service itself was fast and got honest feedback on some things I could do with my car. Thanks!Service: Oil changeService: Oil change
Jen Espenscheid
2 weeks ago
Always efficient and professional. Exactly what I expect every time.
Lubos Durdovic
a month ago
Great service, no appointment needed
Denise Langley
a year ago
I have taken all my cars here and am always happy with their services. Employees are polite, respect and get the job done very fast. I will recommend them to everyone.Service: Oil changeService: Oil change
Claire Edelman
a year ago
Amazing. I got my AC filter changed and my oil changed in only about 30 minutes. I d been quoted $100+ for just the filter elsewhere and this location did it for $10. I was treated with such kindness and respect and it was nice to sit inside and use their wifi while I waited.
Daniel Mckeown
8 months ago
I had a great experience. Very professional, very helpful team, helped me fix a headlight bulb that was out. 10/10.Services: Tires, Oil changeServices: Tires, Oil change
Ronald Hennig
2 years ago
I received excellent friendly service from Giovanni! Thank you so much!!My only concern is that my tires were rotated front to back, despite my tires not being directional. They should have been cross rotated, but Giovanni's friendly service and the speed and price made up for it!! Thank you
Martin Mao
7 months ago
The employees at this place are nice and professional. I had the oil change done in almost 15 minutes.
Renee Flores
10 months ago
They were quick and efficient. Very friendly guys each time I've gone. I won't go any other place!Service: Oil changeService: Oil change
Bika D
10 months ago
Nice , the staff they were very helpful when I approach them to change a trx fluid where they r really really really over priced and with their estimate I have bought my own fluid my own machine to flush it coz my car Doesn t have a dipstick and I end up fix my own car for cheaper money plus I added a new assets which is the machin to pump the fluid in the transmission.But still for people who can afford atlwast they are trusted not like those shirtty places I worked at before like the car guys in corona McKanly and Rancho CucamongaAlso the Palestinian thief Sal from ace auto clinic in magnolia Ave
Shervin Zangeneh
7 months ago
The worst service shop ever, impolite staff, rude costumer service, they deal with u like a DMV office not an oil change service center.Never recommended.