Bodycraft Collision Center-Tustin

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Natalia Villa
2 months ago
Jon Perez made my experience great! He has great customer service skills, does a good job explaining everything, and did an amazing job on my car. Thank you Jon!

  None Of Your
10 months ago
I called to get an appointment and was basically told to go elsewhere. That is a really bad way to run a business if you ask me but then again it's not mine. I am going to drive a few minutes more for another place, I will make sure my insurance knows so it saves others the trouble. It's not the first time I have come across a hostile front desk, but it's still shocking to me. If you come knocking on my door with a pile of insurance money, I will make sure you have a pleasant experience so you will buy our services. I don't own a business or run a business, but I know who writes my paycheck -customers.Service: Body & Trim

  Tianming Song
a year ago
Jon from the estimator team offered top notch service to my vehicle. He quickly inspected my car door and fixed the issue in no time FOR FREE! He also checked two other issues that have been bothering me and made professional suggestions. Super glad that I was referred by another shop today and extremely grateful to Jon s kind help. I ll order the parts and bring them to Jon for the follow-up service. I have labeled this as my go-to place. Highly recommend!!

  Abra West
a year ago
This review is definitely overdue, but I had to make sure to share my experience with Bodycraft Collision Center.I've taken my car (a 2019 Mazda 3) to Bodycraft on multiple occasions (first at their other/old location across the Tustin Auto Center and most recently at their location right next to the Tustin Mazda dealership) for repairs ranging from major to minor. They've done a great job every time.More importantly, the service is EXCELLENT. Jon Perez is literally the best of the best. He's so easy to work with and really looks out for his customers. I have complete confidence that I'm always getting a fair deal, and while I really hope I don't have to use their services again moving forward, if I ever am in need of a repair I will absolutely be going to see Jon at Bodycraft.Highly, highly recommend to anyone in need of a repair!

  John Gao
a year ago
Jon here is awesome! He fixed my Toyota sienna's front bumper and fog light problem quickly and professionally. Jon is very nice and provided quality and professional service. I definitely and strongly recommend coming here!Service: Body & TrimService: Body & Trim

  Rin Jessy
3 years ago
They did a great job and good customer service both front desk and technician at the shop. Got my Giyu back!

  Vivian Clark
5 years ago
Brought my van to Bodycraft for a fender repair. Pete checked it out, gave me an estimate, very reasonable, and had it repaired in a few days. I was impressed with the care and detail he gave to my repair. I would recommend this facility for any body work needed on your vehicle.

  Karla Navia
a year ago
Great experience with them great customer service from front office staff, technicians and manager Luis. I got my car back in a timely manner they did a great job repairing my car.

  Adam Metzger
6 years ago
Scheduled an appointment for an estimate. Arrived a little early, after calling to see if they had bandwidth to see me a few minutes early. The nice lady at the desk assured me that Moro would be right with me.After paging him three times, Moro came and assisted the party who arrived after me.So after waiting 40 minutes, and 20 minutes after my original appointment, I suggested to Moro that he lost a customer. He replied that he didn t care.He was too busy defending a crappy paint job to another customer to take care of me.Avoid.

  Linda Lloyd
a year ago
They always do a great job fixing the messes I get into. I have been taking my vehicles here for years. Mauro and Jane always take good care of me.

  Wajdi Abolhosn
4 years ago
Our Mirai automobile was taken there by the tow company after back end bumper accident to replace bumper and paint, since they are next door to Toyota dealer . They promised the car in 16 days , so far it s been 5 weeks , ever time we call to see what the hold up is it s another excuse they ordered the parts incorrectly , they still need to paint and check electric system. The do seem to have a problem keeping their word and if they have worked on these cars so often why was there a mess up when ordering the parts. This is a leased vehicle and I think they need to pay the months lease we were without a vehicle.There is something not right going on there oh perhaps total incompetency !

  Derrick Mosley
3 years ago
The lady in the front was rude and short. The salesman was scratching at the small scratches with his finger nail, which I though was unprofessional. Then i get a quote after waiting 20 minutes in the waiting room which smells bad. The quote is over $1000 for two small scratches. I wouldn't recommend.

  Kris Eklof
2 years ago
High quality work super friendly and knowledgeable. Be sure to call to see if they work with your insurance.

  Raul
7 years ago
I was given a commitment/offer if I were to avail services from them. And when I did visit, they didn't keep up their word. Bait and switch place. Stay away.

  Sheldon Stein
4 years ago
Beautiful work done in a timely manner and friendly staff. I highly recommend this place

  gery buezo
3 years ago
Ask for Dale! He is the man, thank you for your help. I ll definitely be back..

  James
7 years ago
These guys do great work and are fair and honest.

  Mr Irvine
5 years ago
A top class repair facility

  Jeanne Miller
5 years ago
Great service and people are great

  James Kendrick
5 years ago
Good body shop.

  Rosendo Cortes
6 years ago
The best

  Alex El Tripon
7 years ago
The best in the West