AutoZone Auto Parts
4.3 (221)
13721 Newport Ave Ste 10, Tustin, CA 92780
(657) 335-3911
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caitlyn Rhodes
4 weeks ago
Lexi was amazing keep her! She went above and beyond to help me today. Ran diagnostics and looked up ways to fix it. She s super professional, friendly and know what she s doing. Excellent service
Robert Carter
5 months ago
I love coming to this AutoZone. The employees are always super helpful and patient. Going the extra mile to install my battery is so huge. Special thanks to Anthony for his good work.
Jessica Pierce
a month ago
Jorge was a huge help, I needed a quick fix amd he really helped assist with knowledge, care to my needs, and replaced my key battery. Will come again.
Julian Reddix
4 months ago
They did t have the royal purple oil I was looking for but did have a good substitute, and got me checked out quickly with a long line.
Nonof yourbusiness
10 months ago
Very good , quick service nice patient counter man. Got decent price stuff equal or better quality than Amazon and you can see what you are getting. Definitely recommend for not just auto parts, but tools. I bought a tire pressure gauge for same price as on Amazon, but better quality.
Rebfacct Account
8 months ago
Title: Outstanding Service from Randal and Richard at AutoZone Tustin!I recently had the pleasure of visiting the AutoZone in Tustin, and I must say that Randal and Richard provided a level of customer service that truly exceeded my expectations. From the moment I walked in, their professionalism and knowledge were evident. Randal, the manager, went above and beyond to ensure that I found the exact parts I needed for my vehicle. His expertise and willingness to assist were truly impressive.Equally commendable was Richard's exceptional assistance. His friendly demeanor and willingness to patiently answer all my questions demonstrated his dedication to ensuring customers have a positive experience. Richard's product knowledge and helpful recommendations made my visit not only productive but also enjoyable.Together, Randal and Richard form an exceptional team that sets the standard for outstanding customer service. Their commitment to going the extra mile is evident, and they are a true asset to the AutoZone Tustin location. I wholeheartedly recommend this store, thanks to the exceptional service provided by Randal and Richard. They have earned my highest praise and gratitude.
RZA77 - Reza Yaghoubi
7 months ago
Cesar Velasco helped me out and had great patience. One of the best workers you have at the store. Thanks again
Valerie Bruinooge
2 years ago
Had an exceptional experience at my preferred auto center!!! Marcus took care of my visit, and was able to locate the item I needed quickly while educating me on the types I would come across. He offered to help me use the product and I am so grateful he did. Ended up fixing up my motor oil, turn signals and brake lights all in one visit, when I was feeling lazy and had only planned to maintain one thing! Your service and knowledge shared is so appreciated. Thank you Marcus!
Gino Giannini
8 months ago
I went to AutoZone in Tustin to buy windshield wipers blades a young associate name. Randall helped me he was very helpful and very knowledgeable and assisted me in installing my Windshield wipers. Thanks, Randall.
Kenny Lee
10 months ago
I visited here to dispose used engin oil and oil filter because they collect used oil and filters.The store is pretty clean and is located in convenient place. The parking is no problem.If you are AutoZone fan, this shop is right place I think.
Sierra Jones
3 years ago
I've been to this AutoZone several times over the last couple of months and am consistently impressed by the cleanliness of the store and the friendliness of the employees working here. I've always received excellent service, and didn't feel too intimidated to ask questions and learn more about my vehicle and how to maintain it well. Staffers such as Gabi and Fernando have helped me find what I need quickly and efficiently, even helping me change out my headlights and windshield wipers as they needed it. I'd highly recommend this location. It's also just off the freeway, which is convenient for someone who is always on the go, like me.
Gisela bahena
2 years ago
I had a problem with my radiator cap, it was so stuck and Marcus went out of his way to help me out in the parking lot. I did not know anything about cars til today, Marcus was so knowledgeable and taught me many things. Thank you Marcus! I can assure he is one of the best employees at this store! Will definitely be back at this location :)
Aan Thrope
a year ago
I came to this AutoZone to replace several light bulbs for my car. I was helped by Marcus, who was so friendly and patient! He found the light bulbs and he also installed them as well! I appreciate the top notch customer service!
Mich BauVid
a year ago
My bf and i went in for some items for his cars back in Mexico, and we had a few random questions about car parts. Marcus not only found us the right products in store (even though there was a language barrier he still did a great job trying to help us), but he also helped us with finding a place where we could find the parts for my bf's 91' Mexican Buggie. Marcus went above and beyond and we plan on returning with any other auto questions we may have! All staff was great, but we are definitely super grateful that we got to meet Marcus!
Luz Ramos
2 years ago
Marcus was super cool and offered to help install my tail light bulb that had gone out. I really appreciate you and your team. It's hard to find this awesome customer service these days. Thank you.
Chris Cowdell
4 months ago
Nice employees who help get the right parts
Christelle Curilli
2 years ago
Marcus is the best!! On my way to work and stressed about a brake light, he welcomed me kindly and replaced it right away. So happy to have gone there!
Sydney Wise
2 years ago
Dan was so helpful to me. He helped me find the correct windshield wipers for my car, told me about a good deal going on and even installed the wipers for me!! A great experience with great customer service! Thank you, Dan!
Ashley Froud
3 years ago
Jesus R. Helped me out today and he provided spectacular customer service. Even though the store was busy, he attended to everyone and answered every call attentively. I felt stressed just watching him work, but he handled every situation that I saw as a pro. He had me in and out in 5 minutes, I'll definitely be back!
Al Fin
a year ago
Excellent service! They have the windshields for my car and so kindly change them. Thank you so much! I m very grateful.
R Andres
3 years ago
Great variety of products and brands. Super helpful customer service; I was looking for radiator sealant and an employee offered to take a look at my vehicle. He noticed that the hose clamp had come loose and he tightened it for me. This solved the leak and saved me $40 since I no longer needed the stop-leak solution.
Alexander Garcia
2 years ago
I went into autozone to check my battery condition. Jesus and Isaac showed excellent customer service. They helped me get a new battery after letting me know my current battery was no longer good. I belive they deserve a raise for they excellent work.
Svitlana Selska
3 years ago
Bought new car battery here for 2017 Volkswagen Passat and we are very satisfied with the service and price. Nice young man Justin helped us to choose a good item and installed it right away, also gave us a discount. Like this store!
DC initials 31
a year ago
Clean store, Easy parking. Just needed a truck cover. Staff was nice at check out even while waiting for online discount to dl from my phone. Was an older gentleman.
Noe V
a year ago
The manager at this store was such a sweetheart. He went outside to my car and recommended me what to do regarding my issue. His costumer service exceeded my expectations. Thanks again.
Ching-Too Chen
2 years ago
Marcus McBride is the best customer service person we have been with Auto Zone from Arizona to CA in many years. He has the most friendly altitude and responsible for serving us on Jan. 14, 2022. We appreciate his outstanding service and warm smile. I HAN & C Chen
Richard R
2 years ago
Marcus came out and helped me install a complex LED light and cheerfully figured out several other things from my check engine indicator. First time customer there but I don't see a reason to go anywhere else. Ask for Marcus.
Sara Bryant
3 years ago
Always amazing service! Thought I needed a new brake light but turned out it had just popped off. The technician was so nice to go through the process of helping to put a new bulb on only to find out it just needed to be put back in. Thank you!!!
Frank Paulin
3 years ago
I recently came in for wiper blades since the rainy season is here. The employee was very helpful. I went with the middle price range blades. After paying your employee even put the blades on for me. I will definitely return to Auto Zone.
Keith David
2 years ago
Marquis Allen helped find what we needed and even offered alternatives to what we were looking for that ended up being more effective. I appreciate good service and he went above and beyond.