Aston Martin Newport Beach Service and Performance Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laylee Bodaghee
5 months ago
Kyle is so incredibly helpful and informative. Appreciate his patience and willingness to answer questions.

  David Cozzens
3 years ago
Ive been leasing with Aston Martin for the past year and a half. Throughout that time I have had the opportunity to work with Kyle on multiple occasions. I must say, his level of professionalism and customer service is on a different level. Every appointment I had he was punctual, friendly, and respectful. As a business owner, I can really appreciate when an employee goes above and beyond their role to give the customer the best experience possible. My last visit is the reason I felt obligated to give him a review though. I accidentally damaged my vehicle driving through a gate, and without any sort of appointment I drive down to the service center to assess the damage as well as set up an appointment to get it fixed on a different day (they were closing in 20 minutes). As I pulled up, Kyle greeted me and told me he would check out my car to see if they would be able to fix it. He then proceeds to start giving it a wash, as well as buff out the damage. Within twenty minutes my car looked even better than before I damaged it (the damage was just paint transfer).Kyle was under no obligation to go the extra mile to help me, I'm sure he had other things to do to before they closed for the day. It would have been much easier to set up an appointment on a later date. The fact that he went above and beyond to help me (turned a terrible day after the accident into a great day) is the epitome of excellent customer service. I am an extremely happy customer, and I am looking forward to continuously leasing Aston Martins as my daily drivers.

  Yasin Al-Sayyad
a year ago
Greatest part about this place is how peaceful it is compared to other service centers. I definitely don't dread bringing my car here.Update: I continue to get great service here on two of their vehicles, soon to be 3.

  Ron Randall
6 months ago
Great service. Joey was a pleasure to work with on the purchase of my Vantage

  Isaac Odman
3 years ago
You guys are amazing! Top notch customer service satisfaction. Kyle who is the service dept manager deserves 5 star. He updates you with every step of your service and provided amazing customer care!!!!! I would definitely come backServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Oil change

  Kevin Kojian
7 months ago
Always good to spend time with my friends there. Especially Kyle.

  Simon Walker
7 months ago
Amazing service and the first class you'd expect from Aston.

  brian singer
8 months ago
I can count on them to keep my GT in perfect condition

  scott kasoff
10 months ago
Great mechanics and service

  Gary Lamphear
2 years ago
Kyle is an amazing service advisor

  Joseph Gentesse
8 months ago
Mind your own business.

  CHAUSTER BUFFET
3 years ago
NICE SHOW ROOM TO SHOP

  David Ayala
3 years ago
Great place