Turlock Auto Service Inc.
4.6 (84)
730 D St, Turlock, CA 95380
(209) 250-2822
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Turlock Auto Service Inc. is a family-owned auto repair shop located in Turlock, California. They offer a range of services including oil changes, transmission repairs, diagnostics, brake services, and more. With a focus on honesty and customer service, they aim to provide reliable and efficient car maintenance and repairs.
Services offered: Auto repair shop, Auto electrical service, Auto radiator repair service, Auto restoration service, Auto tune-up service.
Turlock Auto Service Inc. Reviews Summary
Pros
- The staff, particularly Sammy, is highly praised for their honesty, compassion, and professionalism.
- Customers appreciate the upfront pricing, no unwanted surprises, and efficient service.
- The team at Turlock Auto Service is knowledgeable, helpful, and provides excellent diagnostics and solutions for various car issues.
Cons
- Some customers have experienced issues with the quality of repairs, such as unresolved leaks and additional problems after servicing.
- There have been complaints about delays in opening hours and unprofessional behavior, such as tardiness in opening the shop.
Suggestion
Turlock Auto Service Inc. should focus on improving the quality control of their repairs to ensure that issues are fully resolved the first time. Additionally, they should strive to maintain professionalism by adhering to their stated opening hours.
Positive Words
honest, friendly, knowledgeable, efficient, reliable
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Beaver
4 months ago
I couldn't be more impressed with this shop. Took a chance having a Toyota Sienna serviced in a town I don't live in, and a shop I don't know from a road trip fail. These folks were so honest, compassionate, and showed grace. They have a couple signs in their office referring to faith. Sammy helped me. This man is a living example, through his actions, of the faith they publicly display. It's always disappointing to see people display Crosses, Bible verses, etc and seem to not attempt to live what they proclaim. This man blessed me and recharged my faith in mankind. Thank you Sam, you and I both know what you did for Vanessa, and I totally appreciate it!! Too bad I live 2.5 hours away otherwise I'd bring all my vehicles to you Sir.
michael sweeten
a month ago
Very friendly guys and super upfront about everything and kept their word throughout. No unwanted surprises. Always appreciate working with honest people.
Darik James
6 months ago
One of the absolute best places to take your car for repair off of the 99 fwy. I agree w/ other reviewers, friendly, efficient & excellent servicing your car.Coming down 99, went thru 4-5 construction zones, well, just a bit S of Turlock, pylons / cones messed up, everywhere & one in the middle of the roadway, could not dodge it (cones on the left, gravel on the right), went over it, messing up the radiator. So, watch those F'ing cones!
Valentino Nunes
3 years ago
Took my vehicle in because of an oil leak and was quoted $1000 because of having to remove transmission to get to rear main seal. Understandable and proceeded with the estimate. Once it was finished, looked like no oil leaks but now the low oil level sensor was damaged and was displaying on my instrument cluster. They said they'll replace the part but had to bring in the vehicle, AGAIN. A week later the part came in and they replaced the sensor. Picked up vehicle and about a week's time I've noticed drops of oil accumulating on my garage floor. I called and told the shop about it, so they said bring it in AGAIN so they can take a look at it. They were saying it was coming from top of intake manifold area and would need to be taken care of (i.e. trying to up-sale more parts/labor). I finally took it to the local dealership and they fixed the small oil leak coming from a bad gasket seal from the sensor that Turlock Auto Service replaced. I'm not happy I had to pay $1000 to take care of something that never got fixed. I will be going elsewhere for future repairs.Also, those times I tried and drop my vehicle off first thing in morning, because of my work schedule they are always late. Hours of operation say 8:30am but they never showed up until close to 9am. VERY UNPROFESSIONAL!!**UPDATE TO RESPONSE**Your response is not correct. I came in thinking my oil pan was leaking, which it was, and ask if you can replace it. I was then told the rear main seal was ALSO leaking so that's what you quoted me for parts and labor. I then replied to do what you have to do to stop the oil leaks and I was assured this will fix it. Let me know note that the first time I picked up the vehicle when gaskets were replaced, I had NO oil leaks. But since the oil level sensor still had to be done, it started to leak AFTER the sensor got replaced. I attached photos to clarify what I am describing.
Mike Martinez
a year ago
I take all 3 of my cars there Sammy and his dad and brother are great. I took my Mercedes there and it needed a lot of work. Come to find out Sarge did a great job on my car and I have taken my other cars there for little things. Also, the whole staff is very friendly professional. I would totally recommend this place to anyone who needs car repairs.Services: Transmission, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Mike Westbrook
a year ago
Taking your car to a garage is never a fun experience. You hope to get in and out quickly, and at a reasonable price. AAA recommended and offered to have my vehicle towed here. They took my vehicle the same day, and got it back to me later that day. It's getting hard to find that. Nice people. Professional.Service: BatteryService: Battery
Christopher Aghassi
5 months ago
They give quick service and the best pricing! The team helped resolve our issue smoothly.
Smita S
a year ago
Sam was very knowledgeable and helpful in diagnostics for my vehicles. Work on my vehicles were completed in a timely manner. I would definitely recommend to anyone looking for great and prompt service!
Monica Lozano
8 months ago
They are honest hard working people, we have taken all our cars there and have always been satisfied with services rendered.Services: Steering & suspension repair, Air conditioning, Brake service & repairServices: Steering & suspension repair, Air conditioning, Brake service & repair
Jules Alcantara
3 years ago
Had my brakes and rotors done here for my Honda Pilot. I was as helped by Sammy. They completed the job within 2 hours. Great service, decent price, and great workers.Paid about $500 something to get the brakes and rotors replaced. Brakes work well and I'm not getting any vibration when I'm braking on the freeway, so that tells me they replaced my rotors. I recommend this mechanic shop!
Ramsin Moradian
a year ago
Sammy and his team did a wonderful job on fixing my issue on few of my vehicles!. Very honest, great customer service, and very knowledgeable. I recommend anyone to go to Turlock Auto service!.Services: Auto engine diagnostic, Air conditioning, Oil changeServices: Auto engine diagnostic, Air conditioning, Oil change
Jeremy Sarhadi
3 years ago
Sammy is one of the best mechanics I know, he is an honest person that really loves what he does. His dad is also very professional with everything they do. I ve taken my car for oil changes, brake changes, and he s found mistakes that a Honda dealership messed up on. This business has excelled through honesty and helping all kinds of people with any kind of problem.Services: Tires, Electrical, Brakes, Brake service & repair, Oil change
Benjamin Lesesne
5 years ago
These guys are the real deal. They are not only great mechanics but great people too! They made me feel welcome and took good care of my vehicle. I will be returning here for all future repairs and service. They have earned my trust.
Raymond Butler
3 years ago
I had been having issues with my vehicles breaks and tires after going to a few other places here in town only to be told it would cost 1400 to 1600 for what I needed done. I contacted Turlock auto services and they asked me to bring the car in so they could have look. At this point they had no idea of any other quote, but they were able to take care of my vehicle for a much more reasonable price. Quality to products and workmanship are top notch.
Ferras Sulieman
7 years ago
I usually don't rate anything but I loved this mechanic. I have a 2014 Scion Fr-s under full warranty and the dealership was blaming aftermarket parts for a shutdown I had on highway 99. My car kept shutting down and the dealer wanted 700$+ for the fix but I took it to this mechanic and they give me a real diagnostic and they even showed it to me for proof, and it turns out it was a dead battery. They were super friendly and actually fixed the real problem of my car ASAP. Definitely going here for all future services.
Dominic dekelaita
5 years ago
Took a 99 Honda in that was making some noise, at first they didn't find a problem, after we were able to recreate the noise they immediately noticed that the alternator was bad. The price was very reasonable and it was finished in about 3 days. When I picked up my car they noticed an oil leak so I will most definitely be back to take care of that. Thanks again Sam.
Nadine Lopes
6 years ago
My battery and alternator went out when I went to visit my Aunt. I could have never asked for a better business to work on my car. Sammy was such a sweet man and his dad was wonderful, they had my car fixed within a few hours and they were so reasonable on their prices. If I lived close I would use them for all my cars, unfortunately I live in San Leandro. For anyone in the area I would highly recommend them.
Adriana Rico
6 years ago
Took in 200 Chrysler. Checked breaks, tune up. Reasonable price for type of vehicle. Will continue to bring my cars. Next day service. Love it. Thank you. Will recommend to friends and family
Jeffrey Byron
5 years ago
Bought my 2006 Dodge Charger from the owner. Great guy. Actually taking said car in for some maintenance today. If your looking for a good mechanic, with fair prices, you definitely need tk make this your first stop.
Josh Pendergrass
4 years ago
They helped me in a pinch, I was in town from Texas for a week and my clutch was slipping bad, couldn t get a part from anyone in town but they made phone call after phone call for me and got the part delivered next day and worked around the New Years holiday to get it done the day after that. They even didn t want me to have to spend too much on a flywheel that was overpriced so they got me out of doing that. I would send anyone here in a heartbeat, you ll be in good hands.
neboneed farhadi
5 years ago
This is a very reliable mechanic shop. I've never had an issue with them. I love that they are very friendly and respectful towards their customers. Every time I go to their shop I always have an enjoyable conversation with the front office people.
Pam Halverson
7 months ago
Turlock Auto Service was friendly, fast, and my car is fixed. excellent service.Service: BatteryService: Battery
Eric J. Anderson
3 years ago
We pulled into my in-law s place in Hilmar right as our Odyssey lost complete power on a Friday afternoon. I called the nearest dealer to help me troubleshoot and possibly set an appointment to repair, but due to Covid-19, their service department was on reduced hours and not open weekends. I called Turlock Auto and the owner, Sammy, narrowed down the problem over the phone (bad alternator) and made arrangements to receive it and get the repair done. We had the van at their shop that evening and they finished the diagnosis turned out they were completely right about the alternator. We had originally planned our trip to be just over the weekend and Turlock Auto ordered the part and made the repair the next day to keep us on our original vacation timeline. Great service and great communication along the way. Thanks, Sammy!Service: Electrical
js fishing
3 years ago
Brought three of my car's hear way overcharged mechanic spent total of 30mins on it , nothing completed,told to leave the car and maybe complete it next day, I couldn't do that so I decided to just pay them for the 30 minutes... are you ready for this ***200dollars***Times are tough but charging that much for a half-hour at most broken down 3-5mins at a time is far from Honest or Right absolutely nothing done on the car, when they realized I was not leaving the car there...hear comes this reduclus Bill . The repair anywhere you call is a two hour job . I got charged 200 for 30min of nothing car is in my driveway now still disassembled Can't feel right about taking people's hard earned money especially in the middle of a pandimic when nothing worth $200 was done just don't add up.
Hemdi echek
7 years ago
Absolutely nothing like a family owned mechanic shop!! They stand behind their work and im much appreciative of that. I took my silver 2014 Accord Sport and as something as simple as an oil change, the take care of it immediately. These people know how to run a business.
Nenif Haidar
9 months ago
This shop does excellent work because they really care about their customers ,everyone here is very knowledgeable and willing to help with great care
Emanoel Mamo
3 years ago
Hands down best auto repair shop in townWent to few different shops that were wanting to charge for a head gasket. So i figured let me try one more place. They got me in right away checked my car and called and said all it needed was a oil cooler that was bad causing the oil to mix with coolant making you think its a blown head gasket witch it wasn't thank you turlock auto service you are the best!
Andy Keup
4 years ago
Was their first customer and they have treated me like family , These guys know their stuff. I've taken all my cars and trucks to them and always get a very fair and honest estimates and they back up their work .. If i could rate these guys higher i would..
Maria Ramirez
3 years ago
Great honest and reliable mechanics. I found my new spot where I'll be taking my cars for future services. Prices are great too and they push on extra services or fees.
Teresa Felipe
5 years ago
Replaced radiator and thermostat in my 2006 Jeep. Honest, great work, good price, nice people. Highly recommend. Thank you!