Torrance Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Cummings
3 months ago
Excellent service at a fair price. Very old school style auto service shop with lots of qualified staff. I had a wheel rotation and alignment done for my RV, built on a 2020 MBZ Sprinter 2500 with upsized off/on road tires/wheels with 2" lift. A lot of tire and/or auto shops couldn't handle it. These guys took care of it easily, and I was out in an hour, at $30 less than quoted elsewhere. No appointments, but they'll try to get you in and out as soon as possible.

  Roger Y
5 months ago
Great place for suspension and brake repair and service. Had the front end suspension repaired on my 2009 Yukon XL. The SUV steers great and feels tight now. Also had an issue with the emergency brake. Had an issue with it when they repaired it, but they rectified it immediately. Richard is an amazing service advisor! He felt bad that the emergency brake problem didn't get fixed properly, so he actually delivered my car to my office! Now that's service! Will definitely bring my car back here again!

  Led Punsalan
3 months ago
$1500 quote for a brake job. I'm good. Thanks for letting me know to never give you my business.

  Colette Trainor
7 months ago
Tony was the BEST advisor! I know nothing about cars but I felt he was honest. My new brakes are fantastic! I feel safe in the car!

  Chad Doerge
6 months ago
This is the only place to take your vehicle for an alignment. Carlos can handle the big jobs Noone else wanted to touch so if you have a lifted truck this is the place. 5 star rating from me everytime. Even so called 4 wheel shops wouldn't help me but Carlos at Torrance Auto Repair made it look easy. My ride drives like a brand new truck.

  Kris Barba
8 months ago
The first few time I my vehicle in they were very nice and helpful but this time was has not been good. I spoke Jose on a Wed. and told him my check engine light was coming on so he said to stop by and he's see what code came up, I stopped by and he did just what he said he would, he cleared it and told me if it came on again to let him know which it did come on again and I contacted him on Thursday. He asked me to send my license number to him which I did and I hadn't heard back from him so i reached out again and he said he would call his parts guy, by the end of the day he hadn't responded so I text him again and he tells me it will be $450.00 for parts and labor. I'm not sure how he could tell what the issue was if the code that came up was a generic code but he told me what needed to be replaced and that he would call me in 10 minutes, never called. I texted him Friday morning and never heard from him so I called another person at the place and left him a message. It was late in the day and figured may he had already left for the day so Monday comes around and neither one of them contact me so I text Jose again and tell him that I'm very disappointed in his customer service and that I will no bring my vehicle back there and of course not text back. Also they are not open on Saturday's which is not good for people that work full time.

  Felipe Gallegos
9 months ago
I can't begin to describe how much of a lifesaver Torrance Auto is! I came in with my wheel almost falling off the axle. Tony, Ruben and Zo took care of me and had me on my way the SAME DAY!!! They also offer a nice AAA discount! Not looking forward to another breakdown but when that happens again Torrance Auto is going to make it stress free!Service: Steering & suspension repair

  Alex Alvarez
6 months ago
I would like to thank Jose for a great experience At Torrance Auto Repair Friendly and down to earth! Had a front end wheel alignmentAnd I was totally satisfied with the work!

  mac intosh
a year ago
Tony and his team (including Carlo) are great! Experienced, knowledgeable and honest. My tire shop referred me to Torrance Auto Repair and I'm glad they did. Thank you!

  Hector Alvarenga
2 months ago
on this place costumers service works les por end disappointing I will never recommends

  Osvaldo Esquivel
a year ago
I want to bring my 67 Riviera in for work, but the person that answered the phone said they don't work on classic cars,My neighbor works there and said I should take it there,he even gave me the name of the person he thought would be best to work on it,(this was before I called the shop.)So, I'm very disappointed.I would give a thumbs down and a sad face with zero stars, but that's not an option.

  Rodney melara
4 months ago
He was very helpful and ordered some parts for me.

  Mariella Jorge
a year ago
Charged 148 after doing a diagnostic. He knew my catalytic converter was screwed. Had to go to class soon so I paid after the dude said 10% (only) was their highest discount to which I foolishly and hastily agreed to.Went to Western Muffler in Gardena, where the lady there did it FOR FREE. He even offered to buy my car off of me, but only offered 400 lol... not even a grand bro. Especially today when cars are $$$.I got ripped off, especially with the dude knowing I was a student who was in a rush to get to class. Whatever. Learned my lesson.. bit of a rude awakening to the world of auto body repair.

  Wanda Manigo
a year ago
This is the Perfect Auto Repair place to get your car serviced, I've known Tony Castillo for about 20 years, he has always done Wonderful work in helping me when I bring my car in for service, he's Very Honest!!!, whenever you need service for your vehicle, come to Torrance Auto Repair and ask for Tony Castillo.

  Official Scream Queen Stephanie Beaton
5 years ago
If I could give 100 stars I would. I found this shop a few months back and I honestly never felt more welcomed and a home town feel and they honestly care about you and your car and not just trying to make a fast buck. You aren't just a number here. Kathy in the office is so very sweet and so knowledgeable about cars. I will forever bring my car here. Prices are not crazy. They do amazing work and fast. And you get honest answers. Best auto shop in Torrance by far. Thank you to Yelp for amazing reviews which led me here.

  Reina Villegas
3 years ago
I've been coming here since 2018, usually I come in for oil changes because they're close to my work. But they're not just conveniently located, they are one of the best around! They've worked on my vehicle's spark plugs, fixed my A/C, and replaced my brakes. They are honest and thorough in explaining exactly what's going on with your vehicle. When you pick your car up, they give you a rundown on your car's current health as well as observations they noticed for future visits. Everyone is so warm and friendly, (especially Kathy)! Highly recommend them! <3

  Peter Guirguis
4 years ago
Tony is super helpful, gives great advice, and great prices. If you have a Costco membership, you can get a 15% discount. I service all of our family's cars here and I've had great experiences for many years.

  Heather Stubbs
10 months ago
They fixed our van pretty good. Zoe is awesome was very thorough, efficient and kind. I like this placeServices: Steering & suspension replacement, Auto brake repair, Auto maintenanceServices: Steering & suspension replacement, Auto brake repair, Auto maintenance

  Laura Fowler
a year ago
Tony the manager is the best.. always respectful I don't go anywhere else but here for my Toyota 4runners needs.. I highly recommend this place.. 5 all the way around

  Courtney Jeter
2 years ago
Absolutely horrible customer service. I paid $219 to get a noise fixed that was coming from my wheels and the mechanic could not fix it but tried replacing the brakes. I even brought my car to the shop 3 different times and the problem still wasn t fixed. When I asked for a refund, the man at the desk said I can t just give out refunds, I m not the owner as if this was a joke. Stay away from this repair shop guys, these people lack experience and moral decency.Service: Brakes

  Reggie Lao
5 years ago
Had a pleasant experience with Kathy, she was very helpful and felt like I could trust her. The mechanic who worked on my car was excellent as well. I felt like I was part of the family there for a couple hours.

  Steven Hernandez
5 years ago
I had just purchased four tires the day before, so I came in for a 4-wheel alignment. I was won over by the technician's honesty, integrity and excellence in customer service, as he explained to me that my car did not need a 4-wheel alignment as it was well within specifications and simply charged me for an inspection. I am now a customer for life. Great job Carlos!

  Dennis Guillen
5 years ago
Great customer service and a great team that always goes out of their way to help. They service our fleet of work trucks and always do a great job. The lady helping up front always has a great smile and chipper attitude that makes you feel welcomed.

  Kim Njeru
10 months ago
Ask for Zoe.Honesty and auto shop usually don't end up in the same sentence but they do here.Clear upfront and quick.

  Judy Clavin
2 years ago
Friendly staff, went in for wheel alignment and told wait would be 2-3 hours yet job completed within 1.5 hours; comfortable wait area, staff Jose was very communicative in updating job progress. Yes, I would return for future services.

  Ed Mcmillen
5 years ago
Best auto repair shop ...honest and friendly staff....the honest garage shop youve been looking for.

  Marcus Sursa
6 years ago
Super upset! I brought my vehicle in for a brake inspection, the person working on my vehicle was very unprofessional, rude, and was acting like he was in a hurry to leave. I was told that it was going to cost me $2,500 dollars to fix my breaks. So I could not afford that and told them to put my car back together and I left without getting it fixed. I head out on my trip and end up getting a flat tire on the back driver side. In the process of trying to change the flat tire and put the spare on I run into three cross threaded lug nuts. I would not be able to get the lug nuts off and I had to call a tow truck for help. The tow truck driver starts to take the lug nuts off and brakes three of my studs because they were all cross-threaded. Due to the lousy job there technician did is costing me hundreds of dollars to get my tire changed. If you have an option to take your car or any other place please do.. this was the worst experience I've ever had with an auto repair company!!

  Chris Silver
6 years ago
Like many of the people who have written reviews, this place scammed me for a lot of money. Went in for a tire alignment and they had me sign the dotted line with a small quoted price then after they took my car for three hours, they call me and tell me they are "finished with the repairs" and that the total is $1k+. I didn't consent to getting these repairs done and they wouldn't let me have my car back until I paid AND the repairs weren't done well, the check engine light is still on and the car still runs awfully. They practically did nothing to it. Awful place, terrible prices, friendly people is the only upside, but they will find anything wrong with your car, or even break something themselves while doing a "routine check" to get you to pay extremely high amounts of money for their service.

  ALBERTA Davis
10 months ago
I had maintenance done on my car here. I had great customer service working with Zoe and I recommend getting work done at this shop Service: Auto maintenanceService: Auto maintenance

  Jesse Ramirez
2 years ago
Not a good place to get your alignment on your car BIG RIP offs I ask for a wheel alignment they said it would be $114.00 I said would that be for all 4- wheels they said yes.I get a call back like 30 minutes that the car was ready.When I got there I asked that was petty fast.They said all they did was switched the two front tires and said now is pulling to the right.It was pulling to the left before they said it might be a bad tire.They charged me $114 to rotate my two tires... What RIP offs not recommending this place to anyone