Southbay Euro Car

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  it's that guy (who is it?)
4 months ago
Do not recommend letting yourself get ripped off here---Been here 2-3x now for service.First experience was fine, price for the checkup was fair.Latest visit did not feel great? Got multiple repairs done that I agreed were needed. Paid 1250 to get done 1 set of brake rotor replacement, brake pad replacement, general inspection of car @ 100k miles, synthetic oil change. Was told my engine was leaking oil but it was not a critical issue.I went back after a check engine light ~1 week later after + my AC stopped working - could very well be coincidence for a 2013 100k mile car. Paid $300 to diagnose the check engine light and the AC issue. Faulty electronics were to blame in the end apparently + it was time to replace my battery.I was quoted $400 to replace a battery so that's what threw me off from continuing any more work at this shop. Even I know that is a pretty simple task so I went to Autozone and bought one for under $200 and did it myself in 15 minutes. I went back and bought an OBD fault reader for my car for $60 and confirmed the same faults the shop charged me $300 to diagnose too.The work done here is alright but I am just not happy getting abused with the labor upcharges. Buy Autozone and O'Reilly stock if this is the industry norm through 2023 - it's DIY season lol.Services: Transmission, General repairs & maintenance, Electrical, Auto brake repair, Brakes

  Ashley Trujillo
10 months ago
My Audi had a check engine light and a transmission failure message. It would not go over 20 mph I work at a collision shop and had it scanned but they could not diagnose the issue. I was close to del amo mall when the car finally gave up on me and I got on google somehow I came across this shop and read the reviews. I was really stressed and scared to get taken advantage of as I know Audi is an expensive car to keep up with. The owner diagnosed the issue and gave me an estimate for parts and labor. He said I could pay the diagnose fee and go elsewhere if I decided as well. My gut said to trust him and get it done there. I am glad on my decision my car is running back to normal and was repaired in 4 days. Thank you Southbay Euro!

  K Smith
a month ago
I had to fix my BMW front beam in the last minute. They were super kind and so professional. I ll definitely go back there again!

  Kent Wallace-Meggs
a year ago
Amazing! Amazing! Amazing! Car was making a noise. The Volvo dealership had it for several days and was dumbfounded. They could not figure out what was going on and the $$$ kept adding up. I brought it to Southbay Euro Car and they fixed it. It took them several days because they had to do it by process of elimination, but they were committed to finding the problem. I will trust no one but them. Locally owned and amazingly dedicated to taking care of customers. Great experience.Services: General repairs & maintenance, Auto maintenance

  Vickie Intriago
a year ago
The folks at SBay Euro are fantastic. It is not always that you meet an honest mechanic. I always feel like they are giving me the best advice. I routinely recommend South Bay Euro to all my female friends because I know that the owner and team will never take advantage of me. I trust them to always do a good job. If you drive in for an oil change then that is the service. Keep up the great work!Services: Tires, Oil change

  Morgan
2 years ago
I used this place about 7 months ago when my BMW needed new brake pads. They did a great job for reasonable price. I really appreciated the owner's straight forward approach, honestly and flexibility. Since I had such a great expreience, I decided I would return this past week because my check engine light was on. He ran the diagnostic for me and found out what the problem was, but he suggested I go to BMW instead because he did the research and found that the parts I needed replaced were still under warranty for my car. He could have easily charged me for diagnostics and repair, instead he told me to take my car back free of charge. I'll be sure to use him for other repairs that aren't covered by BMW in the future.Services: Auto engine diagnostic, Brakes

  mohamed galal
5 years ago
The best Euro Car mechanic shop ever! I trust them with my BMW 100% and would never take my car anywhere else. Owner Mahida along with Monica offer amazing customer service, are very informative, and really friendly! The mechanics do a great job as well of diagnosing and fixing the problem correctly and efficiently the first time! Wouldn't recommend anyone else in the South Bay for your euro car or any car!!Thank you South Bay Euro Car. 10 stars!!

  Armani Kaiser
a year ago
I called the company to ask whether they would be comfortable carrying out a 4-wheel alignment on a classic Jaguar, not all places will carry out an alignment on the car and instead only adjust the front toe. The company told me that they would have no issue and to bring it down to them. I brought the car in for the alignment and, unfortunately upon picking the car up, it tracked the same as before. They charged me for a 2-wheel alignment and said that they hadn't adjusted the rear end, which was what I had asked for. I had to leave to go to England for a family matter and upon returning I scheduled to bring the car back in to the shop. My initial phone call with the owner was very unpleasant, he was rude and dismissive and told me that there was nothing they can do. I went back to the store, the manager refused to drive it, he told me he would test it on the machine again to show me that it the alignment is out; which is redundant. I simply wanted a refund or for it to be aligned. Neither of which he could, or was willing to do. I left the matter as the owner was an unpleasant character to deal with. The car is kept under a car cover and driven once or twice a week. I was driving my wife to a surprise birthday event for which we had to take the freeway and upon exiting I couldn't properly control the car and we heard the sound of metal dragging. We stopped in the middle of the road to notice the front wheels were in opposing directions. The tie rod end had disconnected and we were lucky enough to stop at a slow and safe speed. After having it fixed nearby so we could drive the car safely back, I asked the opinion of many of those around me as well as having a mechanic give his professional advice; all of which stated that the garage was at fault and that I should seek my money back to take it somewhere safe. The owner was rude, aggressive and dismissive to my claim and showed no care for the potential danger posed to my wife and I or their distinct lack of service.

  kev moto
4 years ago
Great work, customer service is great, would definitely recommend to another person. I came here after I had hit a curb really hard and felt like my car s alignment was off. After I pulled in, I was instantly greeted by the owner, Mahida. One of the technicians took my car and began to work on it, it seemed like a slower morning so my car was done within an hour, very fast service! The technician showed me a printout of the specs and I was able to visually see how bad my car was off. After departing I enjoy driving a lot more than before. Would highly recommend giving them a try, you won t regret it.

  Eileen Hong
5 years ago
Mahida has been our mechanic for over ten years. We ve been taking our BMW and Volvo for various jobs, and he is the best mechanic you can ask for. He s honest, thorough, knowledgeable, and caring. By having a tire store/service right next door, Southbay Euro is the perfect one-stop shop for all of your automobile needs!

  Myrta Soto
4 years ago
I'm staying im California for a week and needed an oil change as well as wiper blades for my BMW X-3. I found this establishment on google and was impressed with the reviews. Now, I can now share my own experience. Mahiba and his son were excellent. They ensured that the services needed were done and completed a safety inspection so that i can make it back home safe. They also helped me with another matter. I highly recommend them for your car needs.

  Sarah Kim
5 years ago
I've been going to South Bay Euro Car for a few years now and have become a regular, I seriously don't go anywhere else! Both Monica and Mahida are excellent with their customer service, they truly do their best to give you the best quotes out there! I have compared to other places in the place but nothing beats their prices!They really do their best to be accommodating and at times even offered me rides to my work/home while they work on my car. I drive a Mini Cooper so it has its own share of problems, but South Bay Euro always gives me honest feedback and advice how I should take care of my car. Thank you guys!!!

  Sri M
4 years ago
I take my Volvo for repairs and service with them for couple of years now. The team at South Bay Euro car is best in business. All the safety and necessary repairs are dealt with great service and when it is needed to be attended to. Rest assured you will be getting good service at reasonable cost. The staff are polite and friendly too. I wish them success and hope they continue their high standards of service and customer care.

  Sherif Abou El Enein
9 years ago
I'm a second generation customer of Mahida's (my parents take their cars to him still) and have had nothing but good experiences. I've been taking my car to him since my very first BMW and have had no reason to look elsewhere. He is always thorough in his work and fair with his prices, and will try to help you out no matter the situation. Above all else, he's always honest and will never try to sell you repairs your car doesn't need. I highly recommend that anyone looking for an honest and straightforward shop bring their car to Mahida.

  Dlahs1
4 years ago
Mahida is the best mechanic I have found. He is extremely honest and does great work. He takes pride is his business and it shows. As others have stated, Mahida will never pressure you to get any work done unless he feels it is an immediate need for safety reasons.The customer service they provide is wonderful. Mahida and his staff take the time to talk to you about your concerns with your car and clearly explain the work needed. Mahida also knows all of his customers by name which I find incredible. He always asks how my boyfriend and sister are (also loyal customers) when I take my car in.I highly recommend South Bay Euro Car to anyone looking for a mechanic.And if you need tires, this is the place to go. They are very fair on pricing and so helpful.You won't regret coming to South Bay Euro Car!

  Phillip Nunez
8 years ago
I have been going to Southbay Euro Car for the past year and a half...the interesting thing is that I was referred to them by another great mechanic...however the repair was out of my original mechanics expertise. I have been extremely satisfied with the service. I always get an honest assessment from Mahida (owner) always addressing my best interest. The front staff is also very professional...If you have a BMW or Mercedes...I highly recommend you come here.

  Danielle Percy
5 years ago
After purchasing my Pre Owned Volvo Xc90 it had suddenly stopped running dead in it's tracks a week later of ownership. I am new to owning a foreign car so I was not familiar with repair shops. After finding two different nearby auto shops online which both claimed to be Highly Trained Volvo Specialist I had them each take a look at it. Both shops kept my car for an unnecessary amount of time claiming they could fix it and GREATLY Overcharged me. Worst of all my Volvo had to be towed from both shops still Unrepaired & Undiagnosed. My two negative experiences changed our third one into A Unforgettable, Personalized & Definitely Satisfied One when my mom and I found and we're introduced to Mahida and hisTeam at South Bay Euro Auto! The courteous and honest with the No pressure treatment we received as A New Customers has now made us walking advertisements to anyone who needs Auto work, and we will always recommend South Bay Euro Auto! Our experience here has left us with knowing Mahida & Staff guarantee to always deliver everytime. We can now happily smile and say My Volvo has been properly and efficiently repaired and runs perfectly now. We appreciate the patience and concern along with extra fine detailing Mahida himself took to customize and fine tune our experience even more. We can now say from experience that great things in a business are not done by one person they are done by a team of people and that is what you will find if you come to South Bay Euro Car! Thank you again to Mahida and Team for a Great Personalized Experience in which made us Happy Customers! See yo� next time! (Danielle Percy & Kathy Sargent)

  Brett Switzer
6 years ago
I have gone to South Bay Euro Car for years now and have consistently had positive experiences there. Knowing a fair amount about general car repair and diagnosis as I do, I always feel like I get an honest diagnosis of my vehicle's problem from them and the costs are reasonable. I will continue to take my cars there for the foreseeable future for their friendly service, good quality repair work, and expertise with BMW's complicated nature and the ability to solve issues the first time.

  ron mehrmand
11 years ago
I like to thank Mahida for getting my BMW serviced today in such a short notice, I have been going to this auto shop for over 8 years, he was recommended by another shop for their expertise in german cars. They are very kind and honest and most of all you get your car fixed right the first time and prices are good too,and he takes his time to answer your questions and explain to you and that is something hard to find. I am very happy with them and will continue to recommend South Bay Euro Car to all my friends.

  Katrina Smith
10 years ago
I've been a customer of South Bay Euro Car since 2002. Quality and professional service is important to me. So, I travel all the way from Inglewood to get my car serviced. I know Mahida and his team work hard and give their best. They are thorough and fair. They take time to explain what's going on with my car. I appreciate South Bay Euro Car and will be seeing them soon!P.S. The new location on Western is nice :)

  Amanda Arvizo
6 years ago
Me and my husband have a 2011 BMW 5 Series that we love. South Bay EuroCar is the only place we trust its truely a blessing in disguise. Everyone who works there is knowledgeable and stay up to date on training. And for this first class service its really budget friendly. This is no ordinary mechnanic shop these people r specialist and are passionate about the cars they work on.We recently took our car for repairs which our warranty covered although my warranty company only wanted to pay for after market parts. South Bay called me right away to tell me. I spoke with Mahida who said he would much rather put genuine parts and that he was going to call the warranty company personally. I dont know how he did it but he got my cheapskate warranty company to approve some better parts. They truely care about thier customers and life of their cars. They even made sure to wash my car before my husband picked it up. 5 stars all the way!!

  Teja B
7 years ago
My car is the love of my life. It has been with me through thick and thin in the past 4 years. It was my first car and something i brought right out of college with my own hard earned money. Out of all the current car maintenance programs, BMW stands out. Their 4 year or 50,000 mi (whichever is earlier) is unmatchable. My car was covered for everything from general maintenance, to component replacement incase something went wrong for the last four years. But, alas all fairy tales have to come to an end, and so did ours. My first major service was to change brakes pads and brake rotors and I took it to the dealership who quoted an insanely high price to replace them. I was anticipating the costs, but it definitely took me by surprise when i looked at the numbers. With thorough research (on Yelp), I decided to drop by South Bay Euro Car and wanted to hear what they had to say! I dropped by the car and they called me back a few hours later with a price quote much lower than the dealership, but the pessimist i was, i doubted if their service or parts would be a compromise. But decided to trust my gut and go ahead with the repairs. Needless to say, they did an outstanding job.My dad always told me, there are three people in your life you got to find that are absolutely trustworthy, your mechanic, your doctor and your lawyer. I think I found the mechanic(Mahida) and the mechanic shop in South Bay Euro Car (also the doctor in a different story) and hopefully never have to deal with a lawyer. Good job you guys! You won a customer with your honest and good work!

  51NA
4 years ago
First time visiting Southbay - didn t know what to expect but happy to say I was treated well. The dealerships tend to be untruthful and withhold a lot of information when it comes to services, so I decided to try out an independent shop. Really happy that I did - i was even mistakenly quoted for a lower price for a Service A and they still honored it even after informing me about the error which was really nice. They even offered some valuable insight about the car itself and things to watch out for. I ll definitely be returning! I do recommend giving them a chance, friendly knowledgeable and most importantly they d rather develop a relationship than a one time deal.

  James Clark
10 years ago
I have taken my BMW to Mahida for over two years, after using other independent BMW repair shops.Southbay Euro Car is the best, Mahida goes out of his way to give me a fair cost for services completed and lets me know what maybe an issue in the future. He and his staff provides quick and courteous service, I have been very pleased with each visit.

  Evan Gallagher
2 years ago
The whole staff (Lydia, Munaj, Mahida) South Bay Euro Car have been wonderful as they ve serviced my wife s mini and my car as well. They are very responsive and explain exactly what they propose to do for our issues. They also give me options and honest up front pricing estimates. I know they are doing the right thing for my car at a reasonable cost.

  Stephanie Felenstein
9 years ago
I never thought I would have a great experience with anything to do with cars, but this company is really the exception to the rule. They are courteous, knowledgable, honest and totally fair. I had a 40k mile service on my Mercedes which the dealership wanted to charge $1300 for, and Southbay did it for nearly half that. I felt the service was equal quality, and they even refund you back if your car uses less synthetic oil, etc. than expected. I will be going back here for a long time.

  yt4rk
7 years ago
I know Mahida of Southbay Euro Car since my 1990 Volvo DL station wagon days. For a while I turned to Japanese cars and did not have much contact with Mahida, but for the last 10 years I went back to European cars, now I still own a Mercedes C-class, an E-class and a S-class. My relationship with Mahida had always been cordial. I had a car problem or maintenance needs to be done, I went to Southbay Euro Car and Mahida gets the problem solved and the maintenance done for me. Mahida gave me the impression of an honest and knowledgeable owner mechanic and I feel I can trust him. Mahida also employs some very good people in the industry from the receptionist to the junior mechanic. They are all friendly; all seem capable and happy of what they are doing. The work performed by Southbay Euro Car was always good as I think it should be. I took it for granted and that's why it never crossed my mind that I need to write a review for them. A late incident made me think that they deserve my accolade. A couple months ago, my 2007 S class 's check engine light was on. I took it to Mahida thinking it was a simple fix. Mahida did a diagnostic on the car and suggested me taking the car to a Mercedes dealer because it could be an engine problem and since my car only have 30,000 miles on it. I should be able to get some financial aid for it. The Mercedes dealer charged me $700 for the diagnostic and confirmed a well-known and well-documented problem of that year's car (I found that out from the internet while the car is in their shop). In fact, there was a class lawsuit judgment against Mercedes on that year's S-class on the same problem. Mercedes have to fix the problem free of charge. However, the pay out period had expired 6 months ago and the Mercedes of North America refused to help for that same reason. They claimed that they had fulfilled the lawsuit requirement. I don't think that is fair that the dealer should charge me $700 to diagnose a problem they are well aware of and that Mercedes of North America refused even partial help for a problem that they are fully responsible for. The total repair bill will be more than $7,000 including the $700 I already paid them. I cannot reward the unjust. The only recourse I have is to take my business somewhere else. I talked to Mahida and he is kind enough to take up the job despite a busy schedule. He gave me a big discount on what the Mercedes dealer was asking. Although it was still a lot of money but I think it was a fair and good deal for me because the task did take many days and expertise to complete. I got my car back a week ago and the car is running better than before. I cannot thank Mahida and the people in the Southbay Euro Car enough. I hope they will accept my friendship for a long and prosperous relationship to come.I highly recommend Southbay Euro Car to anyone who need their car care. I often told people money is one thing, when you take your car to the shop the most important thing is to get the problem fixed. Based on my over 20 years experience with Mahida and the people in Southbay Euro Car, I can trust them for a job well done and a fair price. I think you should be able to too.

  Jean F
8 years ago
I've been a 2nd generation customer of South Bay Euro Car for over 10+ years now. Ever since my dad first got our used Volvo, and now (between us both), 5 used euro cars later, we still go to Mahida's shop to get them serviced. My dad's current Benz ('99) is still running great at 185k miles under Mahida and John's care. My last Benz ('95) was well over 160k before I decided to update to my current ride (also taking it to Mahida's).The service here is always top notch! They will first give you a quote before starting any work, so there are always communication and no surprises when the bill comes. They go above and beyond for inspection, and only advise servicing when you absolutely need to. You can also ask to look at parts that they replace, and they will explain all the procedure & logic behind what's wrong with the car.I've had the dealer service experience before and that ended with a bad experience (lots of up-sells and high price quotes). I've happy to have a reliable mechanic to go to with South Bay Euro Car!

  Jamaine Fox
5 years ago
Had my share of low quality over priced mechanics and thought I could never Trust any Auto Repair Shop because of it. Behold South Bay Euro Auto, an extremely professional, knowledgeable and family oriented Auto Repair Shop. Coming in with my Trust issues the first visit, I was a bit much but now I don't second guess or question any diagnosis they give me. It almost feels as if I'm at the Benz dealership itself. If you have reservations about your current auto repair shop give this place one try and you'll fall in love. Thx Mahida & staff, never lose the culture that's bestowed in you!!!J Fox

  Noel Arendain
14 years ago
A couple of weeks ago, I went to South Bay BMW to have my car serviced and upon inspection, they found that my rear differential, upper strut mounts and rear shock mounts were all cracked. They claimed that if I continued to drive my car that it would be a danger to me and my family. They quoted me over $3200 to get the repairs done.I thought this was all a bunch of B.S. so I searched online for a reputable BMW Master Technician in the area. Mahida and the people over at South Bay Euro Car are very honest and courteous. They did a FREE inspection of my car.Mahida pointed out that there was nothing wrong with my car. He could not find any of the supposed cracks. His technician even put a crowbar under my rear differential to show me that its solid and that it does not need to be replaced. He suggested that my front struts do need to be replaced but not anytime soon and that my car is not a danger to anyone. If I did want to replace the parts that the dealer suggested, he gave me a quote and it was less than 1/3 than what the dealer was charging.I plan on having my car serviced at South Bay Euro Car from now on!