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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Silvia Lilly
4 months ago
I read the reviews and had to check it out. I drove from Orange County and this dealership did not disappoint. I ran into Cristiano (also noticed he received great reviews). He made the drive worthwhile. He went out of his way to help me with my trade-in and got me the best deal on a brand new Lexus IS 300. Very knowledgeable, personable & not pushy like some car salesman. Can t thank him enough. Highly recommend this dealership and Cristiano.
Rodrigo Arcela
2 months ago
Didn t come here to buy a car and ended up getting one lol I was helped by Johnathan and him and his Lexus team. It was raining and he was being u brillas for my mother and I. He was making arrangements to have garage spots open for us to try and test drive cars. In the end I went with the RZ electric car and I ended up getting 15K rebate for the car. A deal too good to pass up. The car is beyond beauty and I m happy with my vehicle and how we were treated. Thank you so much.
Ryan McDaniel
a month ago
Spectacular. Spectacular facility with a seasoned and professional crew looking to delight the customer on all fronts. Derek Q is a supreme salesperson, his attitude was outstanding and that alone pushes me to send friends and family to him for their Lexus needs. We are really satisfied with the service we were provided by Derek and the rest of the crew. Please please come check out this dealership that only bolsters the Lexus name!
Araceli Cottman
2 months ago
If you re in the market for a new car, ask for Christiano Valencia and Ryan Smith!! I was browsing, and Christiano made me feel very comfortable and was very honest about the deals till the exact breakdown of costs. He was knowledgeable, professional, and very committed to getting you the best deal you can obtain. Ryan Smith was a great communicator and one of the top negotiators you can ask for in a dealership. Lexus Temecula, shout out to Christiano and Ryan. Y all were a fantastic duo, and I m so thankful I was able to purchase my TX. Keep up the awesome work!
Erika Potter
3 months ago
Wow wow wow!!! Amazing experience at Temecula Lexus Dealership. Christiano was amazing sales person. He knew everything about the car. And there was no hassle. Ryan was great too. Really worked out a great deal for us. Will recommend to family and friends.
Griffin Wayne
2 weeks ago
Was very impressed with Christiano, Chris, CC, and the Temecula Lexus team. We visited 3 times prior to making our purchase. All three visits we felt welcomed. At no time was there even an ounce of pressure to purchase. The purchase process was fast and easy. I would highly recommend Christiano and his team!
T Miller
2 months ago
This is my 4th lease with Lexus andmy first time at the new Temecula dealership. Christiano Valencia and Ryan Smith were great to work with and very patient. They answered all my questions and I got the exact car I was looking for along with a great deal. I will definitely be back when my lease is up and it s time for a new one. The car is great and the customer service was fantastic!
Mark B
2 days ago
First time visiting this service dept. to have regular maintenance work done on my 23 Lexus NX-350h and to replace a flat tire. Richard Iv was very helpful with all of my needs. I was originally told that my vehicle would be ready the next day, so they provided me with a rental and home I went. A few hours later Richard called to say that the tire came in earlier than expected and that the maintenance was also completed. I was able to go back the very same day and retrieve my vehicle. It's not necessarily the short turn around time that swayed me to give them 5 stars, but because of the helpfulness and pleasantry of the service department, most notably Richard Iv.
Daniel & Idele Castillo
5 months ago
We had the pleasure of working with Ben and Cristiano at Temecula Valley, and we can't praise them enough for their outstanding service. From the moment we walked in, they were attentive, courteous, and genuinely invested in making our experience memorable.My fianc� has been dreaming of owning a Lexus RX 350, and Ben and Cristiano went above and beyond to turn that dream into a reality. They worked tirelessly to find us the best possible deal, ensuring we felt comfortable and confident with our purchase.Their dedication and commitment to customer satisfaction were evident throughout the entire process. Their knowledge and expertise in the automotive industry were invaluable, and they made sure every detail was taken care of seamlessly.Thanks to Ben and Cristiano, our first purchase at Temecula Valley was not only successful but also enjoyable. We left the dealership knowing we had made the right choice, and we're now proud owners of the Lexus RX 350. We can't thank them enough for their exceptional service.If you're in the market for a new vehicle and want an experience that's both smooth and rewarding, I highly recommend seeking out Ben and Cristiano at Temecula Valley. Their dedication to their customers is truly commendable, and they've earned a customer for life in us. Thank you, Ben and Cristiano, for going above and beyond!
Darrick Wong
3 months ago
I appreciate very much having Temecula Valley Lexus local to our community in the Inland Empire. The service advisor Ty took excellent care of me and the customer waiting room has excellent amenities. I love how you can see the techs work on your car while waiting. Perhaps in the future they can include a snack bar/dining lounge like Mercedes-Benz Temecula or Lexus Escondido. Overall, I m glad to be a customer here!Note: I have only been a service customer. I have yet to experience the sales department.
Angie Cardenas
3 months ago
Temecula Valley lexus is an amazing and new facility! Enjoyed looking at all the amazing cars. I was able to find the car I wanted, the NX300 hybrid with red interior. I got the best deal and able to purchase it with the assistance of Christiano Valencia. He was professional and very knowledgeable about car. We appreciate all your help during this process. So excited to be driving a Lexus!!!
Karen Allen
2 months ago
Christiano did a fantastic job getting us into the model we wanted guiding us through the entire process. He followed up with us when other dealers did not and we are extremely happy with both Christiano and Temecula Valley Lexus. Best regards, Karen and Clyde Allen
Dawn
2 months ago
ASK FOR ELLY! I highly recommend asking for Elly when looking for a new car. He was very kind, helpful, knowledgeable, and went out of his way to help me purchase my first dream car. I m now a loyal Lexus customer for life.
Misty Esparza
2 months ago
I am so glad Christiano was able to help us! Trying to find someone that speaks Spanish and is able to communicate well in the language in a dealership is sometimes tough, and it was heartwarming to know Christiano was able to do that for us. Thank you Christiano for all your help & patience! I love my new Lexus!!
Candice White
2 weeks ago
I ve been using Temecula Valley Lexus for my car maintenance and services for approximately two years. Since the start of visiting this Lexus location, it has been a wildly positive experience. The dealership itself has state of the art facilities and it is never too busy or crowded. The staff are exceedingly professional and stay true to their customer service promise.In particular, Ty Gutierrez, who usually takes care of me, has always made my Lexus experience seamless and stress free.So I usually request him when I make my appointments.
Claudia Acevedo
a month ago
My husband and I knew which car we wanted: GX 460. We pulled up to the delearship to look at the car and Christiano Valencia quickly approached us and helped us out. I test drove it and knew I wanted it. Our experience was great in that Christiano did not beat around the bush; he was transparent and not pushey like other salesmen. We discussed several options until we agreed on numbers. The service was exceptional and I would 100% recommend Christiano as the go-to salesman at this location in Temecula. We are extremely satisfied with our upgrade/purchase.
Julie Dale
4 months ago
Christiano Valencia helped me buy a brand new Lexus NX 350H last week. Christiano was so thorough and helpful with the purchase. He made buying a new car very easy. He explained all features and was respectful through the entire process. The dealership itself was very friendly, clean and the overall experience was pleasant and I would not hesitate to refer anyone to this dealership and Christiano in the future.Sincerely,Julie Dale
Bong Catungal
a week ago
Ely Hernandez is very accommodating and he make sure that his client/s are well attended on their needs and answers questions in a very narrative simple way, i give him A-PLUS and recommend him to others. Job well done Ely. if i have a chance to buy another car it will be LEXUS through Ely. Satisfied with your service and enjoying my new car., see you next time Ely.
Tea Vigborn
4 months ago
Great place to make deals!Our sales person Derek Quinn, was very exceptional and professional young man! The one, who listens to you and tries the best to suit your needs!Very satisfied with purchase and the excellent service they offer .Highly appreciated and highly recommend to anyone looking to conduct a business at Temecula Valley Lexus.
Jennifer Ubaldo
a week ago
Lexus Temecula elevates Customer Service to the highest level. Shout out to Adam my service advisor. He is very professional, professional and keeps you updated with status of your vehicle. The customer lounge is very relaxing--there's a sitting bar, espresso machines, well stock with snacks and variety of drinks. The reception staff always greets you when you come in--very welcoming and friendly attitude. Thank you Lexus Temecula.
Peter Balian
2 months ago
My wife and I bought a 2023 Lexus RZ and appreciate all of the help and support Christiano provided. He was able to answer all of our questions and help us the choose the right model for us. If you are going to buy a Lexus, we highly recommend Temecula Valley Lexus, please ask for Christiano, he s fantastic!
Minh Tran
5 months ago
Christiano is very professional in helping me to get the car that I wanted. He did not mind spending time to understand what I want and trying to find a car that I want. He let me test drive different cars until I chose one. Christiano was very pleasant and helpful from the beginning until the end when he gave the key of the car.I strongly recommend working with Christiano at Temecula Valley Lexus to buy a car. He will get you a good deal
megan chun
6 months ago
I had a fantastic experience with the team at Lexus! Cece, Christiano, and Ryan made my car buying process seamless and enjoyable. Professional and attentive service can truly make a difference when making a significant purchase like a car! They made buying my first car less scary and I was well taken care of. I absolutely love my new NX! She is absolutely stunning and drives so smooth. Thank you to Scott for convincing me to test drive the NX when I was originally looking into the all electric car. I am so grateful that Cece, Christiano, and Ryan stayed late on a Saturday night to make my car officially mine. Christiano helped me sync up my phone to my car and helped me log in to the Lexus app. Christiano and Cece even reached out and messaged me the following day to check in on me and ask how I am liking my car. I want to say a big thank you to Ryan for being so welcoming, friendly, and helping me close the deal on my first car. If you are looking into buying a car, go see these amazing men!
Leah
3 months ago
This was my first time bringing my car to Temecula Valley Lexus and the experience didn't disappoint. First and foremost everyone I came in contact with was extremely friendly and helpful. My service rep, Matt was amazing. I never thought I would feel comfortable taking my car for servicing at the dealer because let's face it, they always find something wrong. However, I felt Matt was very trustworthy. I will not dread taking my car in to get serviced as I had in the past. Thank you Matt and the rest of the crew at Temecula Valley Lexus.
Susan Curtis
a month ago
Outstanding customer service! Love this dealership from start to finish! We have purchased 7 vehicles here and couldn't be happier with the deals. Our salesman Michael Beckham is the best! He makes sure his customers are getting the best of care. Sal in Finance is wonderful and Jesus, the sales manager, couldn't be nicer! From the very start you are greeted by the sweetest receptionists! 100% satisfied customers!
Amber Stiefel
4 weeks ago
Smooth and hassle-free transaction at Temecula Valley Lexus, thanks to salesman Derek. From start to finish, Derek ensured that the process was seamless and efficient. He respected our agreement on the price and made sure there were no surprises along the way. His professionalism and dedication to customer satisfaction truly stood out. Highly recommend both Temecula Valley Lexus and Derek for anyone seeking a stress-free car buying experience.
Betty Jiang
4 months ago
When we saw this car in the store, we were immediately attracted to it. Thanks to Sales: Matthew Chong for providing us with a test drive of the LX600. We took it home without hesitation. If I need my next Lexus, We will still choose Temecula Vellay Lexus and Matthew Chong!
Ana Algarin Realtor of San Diego and Riverside County
a week ago
Customer service was over the top! I have been looking for this particular car for 18 months and Nick, Ryan and CC Garcia got me an amazing deal! I was driving away with my new car within a few hours! I m extremely happy! Thank you Nick, Ryan, and CC!
Sydney Mantilla
2 months ago
Ryan and Christiano were amazing! Thank you for all your help and exceptional customer service! I m obsessed with my new Lexus! Highly recommend Temecula valley Lexus to anyone when wanting purchase a vehicle
Arket Hargrove
6 months ago
The best experience we've ever had in buying a car. Kudos to the Sales Manager and our Sales Rep - Cristiano. Appreciate the wonderful interaction with the whole team from Sales, Financing and the Customer Care Rep showing patience with us older folks learning new technology. Great team and most of all great people. Thank you all!