Oxtail Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Preston Meeks
a month ago
Babak helped me with my leaking radiator on my golf GTI. He was very friendly and diagnosed my car quickly and had it fixed by the next day. He charged me fairly and went the extra mile helping me with my oil as well. I'll definitely be back if I ever have any other issues, and I'll recommend oxtail to all my friends and family!

  Donovan Jones
a week ago
I called up to find out how much it would cost for an oil change and to have a trailer hitch installed on my car. The guy quotes me like 50-60 for the oil change. When I asked about the trailer hitch he said like 30.When i get there, I showed him the trailer hitch and he claims it would cost $150 to install the trailer hitch. He says there was a miscommunication and says the 30 was for the oil change if I brought my own supplies for the job. It is a matter of screwing on some bolts in. The job requires 3 sockets and I do not have 2 of them. It is not a hard task to get done, you just need the right tools. The fact that he would try and charge $150 shows the type of business man he is.

  Pamela
2 months ago
New!!!There is a saying in Spanish that . second times around are never good, however my second experience with Oxtail Auto Repair Shop was even better than the first. Basicly my car was torn apart in an attempt to steal it. In this case, Mr. Babak had the opportunity to show off his knowledge, mechanical skills, as well as his art of diplomacy in dealing with the insurance company as the repairs were well over $11,000. As soon as the funding arrived from the insurance company, Mr. Babak, went quickly to work essentially rebuilding my car from the ground up. Now my little 2020 Hyundai Tucson is back on the road and incredibly so - as good as new. Once again, I cannot sing enough and most well earned and deserved praises to Mr. Babak, as an extremely knowledgeable mechanic, and very hard working and honest man in his profession, in Oxtail Auto Repair Shop on Topham Street in Tarzana.Mr. Babak is a very fine gentleman, as well as an excellent, knowledgeable. and so importantly honest car mechanic. I arrived at his garage as a widow, alone, and nursing a broken hip, and instead of being preyed upon, as a solitary women, in a galaxy of automobile repair, which so often occurs. I was given, gratefully, a chair to sit upon, and then, even with more appreciation a ride, by Mr.Babak himself, to the door of my own home.The turn-around of the repairs on my car were done in less than 24 hours, and were performed both seamlessly and effortlessly.I would wholeheartedly recommend Mr. Babak s mechanical car service to anyone seeking a new car repair shop experience, as I too was a first time customer of his.Also the All American private towing, service, which Mr. Babak offers is in line with Mr. Babak s own expertise. That is to say it is efficient, reliable and affordable.Services: Electrical, Battery

  Ellie Jouzdani
7 months ago
I was referred to Babak and his services left a strong impression on me. His professionalism, honesty and experience stood out. He thoroughly assesses and explains the issues, as well as his repair plans. He is very reasonable. Having a trustworthy and reliable mechanic like him can indeed make a big difference in maintaining your vehicle. Babak is dependable, reasonable & responds to calls promptly.

  paul luna
a month ago
Sold me a car that they fixed and was in good condition, but I had to take it to another mechanic where I dropped another 3k on it. Be careful with their service or purchasing a car from them.

  Robyn Lewis
4 months ago
Oxtail is still the only mechanic in the Valley that I trust. Babak is honest and won't try to rip you off. His shop is clean and has state of the art equipment. I always refer him to anyone I know that has car issues and know they are in good hands when they get there.

  Dayne nof
11 months ago
Been going to this mechanic for any car problems I ve had or for simple maintenance like an oil change. Babak is very honest and does what your car needs without adding on additional work that is unnecessary. Highly recommend him as a trusted mechanic.Service: General repairs & maintenanceService: General repairs & maintenance

  Lilly Temple
4 years ago
I recently got a flyer about Oxtail Auto repair and decided to get my breaks checked out because they were squeaky. I ended up replacing my front break pads. They were very friendly, gave a fair price, and also fixed a few other minor things on my car (screw for rear windshield wiper) plus topped off my oil/windshield washer fluid for free. The service took less than 2 hours. I was satisfied and will definitely come back to Oxtail Auto Repair for future car issues. Thanks.

  brian walker
3 years ago
WOW! I ALMOST don't want to share this HIDDEN GEM! But for the sake of this small wonder of an auto repair shop, I feel I must. This man had every chance to pile on parts and services I didn't need, to add to my bill (like many mechanics do) but he would never do that! He is HONEST! What?! An honest mechanic? In LA? Yeah right...but it's true. After 2 years and more mechanics than I'd like to admit, BABAK from OXTAIL fixed my 22 year-old van and got it to pass California SMOG! Amazing shop, amazing mechanic/man. THANK YOU Oxtail!WooHooo!Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair

  L Perez
3 years ago
I have been working on my own car for 27 years but then tried Oxtail to work on my Lexus after meeting the owner Babak. He is great and I'll never (well not as much) work on my car again!

  Dmitry Olshansky
4 years ago
Got an oil change and new break pads here about 6 month ago for my Passat, and rotated tired on wife's Rogue last week. Great prices, fast service, and the owner is professional and respectful.

  Farkhondeh Rezaie
4 years ago
I was referred by a friend to their business, I had such a good experience, since he was so friendly and professional to me, very reasonable charges also!As far as being on time of the promised time, he was really Good.I m grateful to that friend of mine who introduced them to me, so I m doing the same to others.

  Hamid Osati
4 years ago
Wonderful service on my car at a very fair price. I've been here twice. Both times a great experience!

  Rob Lewis
2 years ago
Babak is a very caring mechanic and also very honest. I highly recommend him.

  Angie Rhodes
4 years ago
Such an honest owner and great service! It s nice to find a family owned and operated business. Thanks, Oxtail!!!

  Mojdeh Fathi
4 years ago
My experience with this auto shop was very good. Very professional and they know their job.

  David Shademan
2 years ago
Bobak is very helpful, professional, and completes the job as promised.