Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deseria Aldan
a month ago
Awesome experience from start to finish. All though the particular item I needed was not available, the customer service Sarah provided me was exceptional! You definitely made my day.
Katen
2 months ago
The AutoZone in Taft California has great customer service Sarah and Des were great I did not know what part I needed what size I needed Sarah went and got it for me she smiled all the way she was really a great help Des put the wipers on my car she came out and her and the gentleman working there got them on my car they worked very hard at doing that i give them 100% customer service thank you Sara and Des for your help
Carlos Bejarano
3 months ago
They keep doing it!!! People working there are very good at customer service, but the big mistake and something that really pisses the customer is that you and 10 more customers can be in the store on the lane....but if they have a phone call they give priority to that call, making you wait all the time the person on th call have questions,doubts,or simply asking for prices , incredible but truth.
Lord_Alucard1337 (Lord Alucard)
a week ago
Sarah helped me out a lot she was very kind and helpful amazing work ethic
Jesse Rogers
2 months ago
Best customer service and help. Thank you Steven O. He definitely need a raise . If he dont see a raise im going to O'Reilly.
Chris Colvin
2 months ago
Went in today to get wipers for my semi and oil and an oil cap for a friend. Mike was very helpful in getting everything I needed.
Jamie Vannatter
a month ago
Good place to buy all you party out need
ZZ Clips
2 months ago
The help was fast. Over all a good vibe
LAM Meem
8 months ago
I really appreciate the visit, to day so much thanks to sales associate Steve. Letting me bring my bike into the store.I was totally able to concentrate on my transaction!..
Lynn McConnell
5 months ago
Helpful, knowledgeable, friendly. Well stocked with a rewards program:. Happy place. I recommend shopping here.
Brian Chapman
2 months ago
5 1/2 stars .because they had what I needed when I needed it most!
Linda Stockton
5 months ago
needed some clips, and they had them, nothing too special. Nice guy who waited on us.
Melissa Lynn
a year ago
Recently called in and Emily was the associate who helped me! She kindly greeted me over the phone and answered all the questions I had, as well as checking stock on hand about the products I was wanting to purchase!
BLACKCOLLAROrg
8 months ago
The shopping experience was great, went into the store got the right parts for my ride and got out in no time!..Thanks Steve
Juan Mora (Taftmanian)
2 years ago
Find what you need local and fast, if they don't have they will get it for you.
Janene Mansell (Jejo)
a year ago
I was near the store when my battery died yet I had no tools and the store let me borrow a socket to be able to replace my battery. Was extremely hot out and stuff was very nice and pleasant to work with
Alec Ballard
4 years ago
Waited in line for a while to check out. They had multiple lines going and the 2 checkers were bouncing between multiple registers. Nobody knew which line to go in. When I came back shortly after to return the product that was wrong I waited again for a while as the apparent manager on duty took her sweet time helping us while she chomped on some peanuts at the register. This isnt the first time myself and others have had poor experiences at this location.
Gaelynn Varney
3 years ago
Real helpful people! The guy was able to help me find the part I was looking for. Real friendly and efficient. They know what they are doing.And all that I said above is true. But the part wasn't in stock, so they refunded me and I went for help at another parts store. Still great service.
Melony Bell
a year ago
Very helpful workers there and they know about all parts and such and friendly as well
Donny Snyder
a year ago
Really good store find what you need for a good price everybody knows other than the best
Mike Forbes
a year ago
Always good customer service, always willing to help you find what you need and very fast in and out
Cherie Largent
6 months ago
Very helpful and very nice staff
Cece V
a year ago
Your employee named luis was soooo helpful and patient cause personally I don t know much about car parts at all but he was great and helpful
Traci Neill
2 years ago
Steve absolutely went out of his way to make sure that not only my part was the right one, he was also very helpful in showing the proper way of installation the world would be a better place with more Steve s. Thank you Taft Auto Zone!
Natalie T
2 years ago
Selection is a bit lacking in some categories- used product placed back on shelf with no markdown or indicator. - Employee's mostly oblivious but a few know whats up.
Julie Azbill
6 years ago
I was happy they had what I needed but they need more than people skills 101 and a extended course on customer service. Just plane old smile, greet ,extend a hand . Help
Dylan Payte
2 years ago
Always helpfull, but they do offer the higher prices part first so just ask for a cheaper one if you don't have r don't care to spend the money
Samantha Smith
2 years ago
They had te bulbs we needed! Which was great; as it was dusk and one bulb was out. Very helpful staff.
Michelle Hineson
3 years ago
I have a window that won't go up and they were very helpful in finding the parts I may need but would not look at the door to troubleshoot the problem.
Mary Harris
2 years ago
Big shout out to Taft Autozone!! I had a battery that I purchased from them almost 3 years ago that tested bad yesterday at my regular service appointment at my dealership. I went into Autozone today with no receipt of purchase, only paperwork from BW Toyota explaining low charge. They looked up my battery purchase history, informed me it was under full replacement warranty, tested the battery and gave me a brand new one. Not only that, but they actually installed the new one for me! Kudos to this place.... great customer service!!