J & A Auto Repair and Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Dingman
2 months ago
Can never get Hector on the phone, and he was never there during regular business hours. Arturo seems like a good guy, but he always told me I had to talk to Hector.Didn't get the HOV stickers Hector said he'd get, but also didn't tell me he couldn't get them, so I wasted a month before ordering them myself.When I was told the repair was complete and there were no problems, I was shocked that I still have BSM and RCTA error messages. No apology for the fact he didn't fix it, and I was just told I'd have to figure out how to get that fixed myself. So he returned a broken car to a customer, which seems very unprofessional, and will surely cost more because the repair place will have to remove the bumper and do other things that should have been done while it was still at this shop.Hector told me I was lying when I said over the phone that the side molding hadn't been repaired, then whined about being disrespected when I had told him three times that it wasn't fixed and I used an unfortunate word in my frustration. When I showed up a few minutes later, seemed annoyed that his own people hadn't done the work, but still wanted to be a baby ("I was having a good day until the way you talked to me") about the fact that he'd heard a bad word.It pains me to write this, because I wanted to support the local small business, but I would recommend to people that they go literally anywhere else. 2 stars because the repair itself looks great, but all the bad review because the communication and lack of complete work.

  Hector Carrillo Jr.
5 months ago
I've taken my car there on a couple occasions the last year or so as well as recommended this place to some family. When the dealer wanted to charge me an outrageous price for some of the repairs I needed, Arturo and his crew came to the rescue with transparent and fair prices, honest recommendations, etc. Tough to put a price on that kind of service & reliability these days! Highly recommend!Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair

  Nathan Zaghi
2 months ago
Great experience. Knowledgeable and more than fair. Thank you

  Jose Gabriel
2 years ago
I took my car to have my bumper repaired and Hector and his crew did a Fantastic job, but more importantly, they didn't try to rip me off. Their prices are super reasonable for the quality of work they perform.

  Aquiles Eustaquio
a year ago
Great placed Great PeopleHector is honest and upfront on the repairs.My family and I have been coming here for years, for the same great service.

  Jose M.
2 years ago
My son had an emergency with his car...they fixed same day for a reasonable price...much thx to the owner/manager

  Lori Wright
a year ago
These gentlemen are so fair and the quality of their services is superb.Services: Auto engine diagnostic, Body & Trim, Oil changeServices: Auto engine diagnostic, Body & Trim, Oil change

  Gregg Tabor
2 years ago
Did a terrific job replacing car door, perfect paint match. Thank you

  Emmanuel Salazar
10 months ago
Great service and great prices

  Ralph Chavez
a year ago
Clean work. Great paint. Thanks

  Laurel Brown-Harris
3 years ago
Exceptional work done by Hector and his team!

  The Red Bat
8 years ago
Ripped my mother off 1400 dollars to fix her radiator.

  Dwayne Parks
3 years ago
It's a good place to go for your kids

  lucky charms
3 years ago
Fast and reliable service

  Adam Rios
2 years ago
Great service

  Elda Matute
a year ago
I have been going to that workshop for more than 10 years, they are very professional and fair with the price. I highly recommend it.Hace m�s de 10 a�os voy a ese taller son muy profesionales y justos con el precio lo recomiendo mucho.

  Alejandro Vasquez
4 years ago
In this place it is a scam, the worst job they have ever done for me, they charged me very expensive and the paint is falling apart, they scammed me, it is a disgusting boty shopEn este lugar es una estafa el peor trabajo que me an echo me cobraron muy caro y la pintura se esta callendo a pedasos me estafaron es un asco de boty shop