Setco Autobody Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Pulliam
2 months ago
Having my car in an accident on Christmas Day was stressful, especially with my wife due in a month. However, Setco turned this challenging situation around with their exceptional service. They dispatched a tow truck immediately and worked diligently to repair my car. Their understanding and communication throughout the process were outstanding, keeping me informed at every step. Remarkably, they restored my car to its original state just days before my wife went into labor. Setco s attention to detail was evident as they insisted on using original parts for my few-months-old car and smoothly handled all dealings with the insurance company. I highly recommend Setco to anyone in need of reliable and high-quality auto repair services. Their team is not just skilled but genuinely cares about their customers situations.

  Kenia Ode
a year ago
This Auto body shop goes above and beyond for their customers, walking me through every step and guiding me through the insurance process and being super kind to my every call ( believe me when I say I called everyday ) not once did I get a ugly attitude or a nasty response. My car is literally my baby and they took amazing care of my baby. Chris was amazing and super helpful, thank you guys again for taking such good care of my car and having it just in time for the holidays. If you re planning to come to this body shop don t plan just do it ! It s super worth it.

  Grace Hsian
4 months ago
This place is amazing. I drove over some kind of metal object that flew out of a truck on the freeway and messed up all of the lower paneling under my front, ripped my radiator out so it was dangling and you could see it through the grill, as well as front bumper damage. Great customer service and very clear and timely communication! I m not a car person but they helped me understand very clearly what was going on with my car. They did a thorough job and my car is good as new!! Also as a female-I m always stressed about going to get car work done and that s just not an issue here. Honest and high quality work!! Thank you Setco. Hopefully won t need to come back anytime soon!!

  Khiem Truong
6 months ago
This is my first time working with Setco and my experience with Setco is outstanding. I'm not a car person so every time when I have to deal with my car, I would get nervous. However, Setco helps to ease my worriness away with their amazing customer service. Every time I call them to ask for an update, they are always helpful and answer all my questions. Even though I know they are a busy body shop; however, due to my situation, I had to ask them if they could expedite my service. Therefore, they helped me and my car was ready a week before the expected delivery time. Thank you everyone at Setco for the amazing service and experience. I would recommend Setco to everyone!

  Kalie Sanders
5 months ago
Highly recommend! They are super professional and took great care of us. My car had extensive damage and they fixed everything perfectly and were very timely. Thank you guys so much!

  Hiva Zadeh
5 months ago
I had an accident and I took my car to their body shop, they did a great job on my car, they even took care of a minor thing on the rear bumper that as not related to the accident, Chris the manager was always available and he was helpful all the way long. I recommend this place.

  Aldo Magliozzi
5 months ago
I thought I was dreaming.........do shops like this really exist?By far the best experience I've ever had with a body shop. The whole process was so seemless thanks to their staff and dedication to service. They handled everything from the first phone call. The car was picked up withn the hour. During that time they had already coordinated with the other drivers insurance (they were at fault) and got the ball rolling the VERY SAME DAY. No delays! They welcome endless checkup calls, provide you with accurate status and next steps AND they make it a point to call you Mr./Mrs. when speaking with you. Classy is an understatement. Other shops could learn a lot about customer service from Setco. More importantly, the repair was flawless. They don't cut corners because they understand a car, to most people, is very personal. You've earned a lifetime customer. THANK YOU!

  Ramsay Bolton
3 months ago
Crystal was such a saint. I was in a horrendous accident and Setco Body Shop was so professional with my car and me. They were very accommodating and now the vehicle is being released to the insurance as a total loss. Without their help; my life would have been much more difficult. Thanks Setco. Truly.Zak

  Nicole Forsythe
7 months ago
I had a great experience at setco. Unfortunately, I had to bring my car in after hitting something on the 405 damaging my car severely. Setco Communicated with me daring my repair. The staff in the front office was also nice and very professional. I told them that I had only thirty days to get everything done and they made it happen. The whole experience was smooth.. I will definitely recommend.

  Sandeep Potturi
4 years ago
I absolutely highly recommend this body shop for any bodywork needs you have. I went in and wanted them to install a trunk spoiler and they did the work on the spot quickly and cleanly. Go to this shop and ask for Chris and he'll take care of your needs. Very happy with the work and quality of service. Thank you chris and team! I'll be recommending my friends to this shop only in the future!

  Michelle Barbosa
3 months ago
Setco, was great! Very honest, and super helpful! They handled everything for me, and the girls in the office are so sweet.

  Hamidu Wassaja
6 months ago
This place deserves zero stars on review. Kept my car for several weeks and did the worst body work possible. Got the car back without working lights yet they had to be replaced. They said they would fix the error, picked up the car from my house and just dumped it on a side street by the shop for it to collect dust for another 2 weeks without working on it.After keeping my car for several weeks i got back an incomplete car and was told to go buy light bulbs at autozone. Don t take your car here for any reason

  Sarkis Kbdjian
6 years ago
The best experience I ve had ever after being in a accident from the greeting when I first walked in to the final walk around of the amazing repair work they had done on my car.Check out my before and after photo looks new again you can t tell it was ever in a front end collision

  Hollywood Hills Frenchies
10 months ago
By far the best place I ve worked with. I have taken my cars here and recommend everyone do so as well. Their customer service is immaculate and they will always try to help you as best as possible.Service: Body & TrimService: Body & Trim

  Arminda Reyes
a year ago
Had an accident and my car had some damage,and someone told me about setco auto body . Chris and his crew took care of my car and they are so professional at what they do wonderful people I truly recommend setco auto body thank you Chris .

  Daniel Samadani
a year ago
Some debris had fallen off a truck and damaged my fairly new car s air conditioner and windshield. This was during this last heatwave and so driving without AC wasn t an option. I also needed my car back fast for work. These guys were recommended to me and they were awesome! They even came and picked up my car. They got it back to me quick and looking good as new. The AC is running perfectly. Plus they worked with my insurance so I didn t have to do much. I would highly recommend them if you need any car repairs. Thanks Chris!Services: Body & Trim, Air conditioning

  Christine Shirvanian
a year ago
Setco is the place to go if you want the best service for your car. Quality work and service. Will forever bring my car there to get fixed or to add parts to it. Thank you Setco for adding parts to my car and making my experience amazing. All the workers at Setco are super nice and helpful!

  Kevin Yebri
a year ago
I needed to take my car to a shop and I found Setco through a friend. I met Chris, the shop owner, and he has been such a great help with helping me through every step of fixing my car. If you are in the Sun Valley area I would highly recommend going to see Chris and his very helpful employees.Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Painting, Body & Trim, Welding, BrakesServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Painting, Body & Trim, Welding, Brakes

  Sanaz Davoodzadeh
a year ago
When I first called their autobody shop, the receptionist told me to give her my credit card information over the phone for a rental car. I said no, then she asked me how old I was?? I should have known from then not to go here. It took them 2 and a half months to replace two doors on a Toyota corolla. This kind of repair should only take one month. Never heard of it taking so long. When the car was finally ready they said they were waiting for another payment that was already paid. I've called them so many times but it was never mentioned. Whenever I asked for an update I couldn't get one. I will never come back here again .

  Omar Bardumyan
5 years ago
Amazing service, incredible work..! I can't say enough great things about these guys! I have taken all 3 of my family's cars and they did an incredible job on all of them. When my car got rear-ended, I took it in and they started on it right away, I had my car back within a week. I like the prompt and friendly service, I will recommend them to all my friends and family. Thank you, Edgar, for your incredible hard work and attention to detail!

  YIBING WU
2 years ago
Don't bring your car here! They are very dishonest people, and they are not professional at all. I had an accident a few days ago, a guy named Jonathan showed up soon after and called the tow truck to tow my car.Since the accident was not my fault, he promised me that all the fees will be paid by the other driver. Later it turns out the other driver doesn't even have insurance, so when we came back to Setco and wanted to move my car they are trying to CHARGE US THE TOWING FEE for $500!Don't believe a word they said, when they first told you they will charge the other driver and they didn't even bother figure out if he has insurance or not, they were there to scam you at the very first place.Don't ever let them TOUCH YOUR CAR if they just randomly show up and promise you they won't charge you.

  Afi Beizade
5 years ago
Probably the best auto body shop I have come across. The day of my car accident, I had my car towed to my house cause I didn't know where else to take it. I called the body shop & spoke to the owner Chris, who arranged a tow truck for my car right away & a ride for me to get a rental. They assessed the damages and told me right off the bat it would take a few weeks to get the right parts in but in the meantime, they would work on everything else and get it ready so when the part arrived, they would just put it on. I got my car back in perfect condition and clean. You would never know it was in a wreck. They did a phenomenal job from the very start to the very end. Thanks so much guys!

  Ara Keshishian
2 years ago
i m so disappointed to business with setco Auto Body Shop and their team1. Liars (Arsine + Nick)2. So unprofessional And no knowledge about performance cars3. Poor quality of works they used broken parts on my car under the hood and under the bumper coverThey didn t finish the job right and they didn t install everything on my vehicle and send it out They told me just the writing on the front side of the grill is missing But it was a lot more than that !!! Parts Was missing under the car which is you can t see except you take it to the ! INSPECTION !4. They keep my car for 71 days and they keep lied about the insurance company is not respond for second supplement to start working on my vehicle Which is: i contact with my insurance company and I have a proof Insurance company is not responsible for thatAnd $1500 rental out of my pocket on my credit card which is Setco Auto Body Shop have to reverse my money back to my account!!!!!!So bad experience for meServices: Painting, Body & Trim

  Lizeth Cuara
4 years ago
I had gone all over the Valley looking for a place to fix my car. Everywhere I went either they were rude, over priced or a mess, Totally not trust worthy places. I reached out to a friend who referred me to Ash, at Setco. He really exceed my expectations and my car looked amazing once they were done. Thank you so much for the amazing work!

  Ebony Tulloch
4 years ago
This place is horrible if I can give a ZERO I would. They had my husband car for over 2 months and counting. They keep telling him that something else needs to be done. We just want our car back. Our rental vehicle is costing so much for gas alone. I don't care if the insurance is paying for the rental which is cheaper. Just give us back our car.....

  Cynthia Barrientos
2 years ago
Literally the best BODYSHOP I've ever been to. They were extremely professional and went above and beyond to ensure they repaired my car to pre-accident condition. The owner is very very nice and treated my like family. I will definitely send all my friends and family. Thank you SETCO TEAM YOU GUYS DESERVE 100 stars !

  Hayk Yedoyan
a year ago
I had 2 cars fixed with them and it went smooth, with no problems. Great customer service and quality of work.I will definitely recommend this body shop!!!Service: Body & TrimService: Body & Trim

  Kyle H.
5 years ago
They did a fantastic job with my car, and the cost was lower than anyone else. Very fast service too! I will take all of my car repair needs to them in the future.

  Clarisa Camejo
a year ago
Chris was amazing, excellent customer service. Took care of every possible detail.Thank you again! Highly recommend this body shopServices: Body & Trim, BrakesServices: Body & Trim, Brakes

  Bill Cordero
9 months ago
Excellent work, great prices, highly recommended. Crystal and Marlene were a joy to deal with.