CARSTAR Body Best Collision of Suisun

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Garrett Cody
a week ago
Awesome friendly staff. Super quick with the repair. Came out looking better than factory new. Will definitely be giving them future business.

  Susan Carrera
6 days ago
I know they are dependable that s why I choose them again, my car Honda 4 door gray accord Civic still there for repair.

  G No
a month ago
The bottom line is the ppl at Carstar genuinely care. My anxiety and my trust issues usually go through the roof when dealing with anything having to do with car maintenance. But Carstar ( Bill and Gina)took care of me. I really wish I could get into detail about my situation .. but just know they are trustworthy and just good people .that s hard to find . .. I hope I never see them again. Lol. But if I have to or any of my family or friends need car repair,without hesitation it s gonna be Carstar.

  Bridgette Givens
5 months ago
Car Star Body Best of Suisun City California is the Best. The Owner Bill is a very good person first offf, his work is Exemplary, his staff is very welcoming and Professional. I ve dealt with Bill the owner with all three of my cars and his team does Beautiful work. This is my Bodyshop for life.Thank YouMs Bridgette GivensServices: Painting, Body & Trim

  Raquel Carter
a week ago
They did a great job with communication and car was completed faster than the original quote so I am pleased with that.

  Deanna Deckard
10 months ago
My car was backed into and the not so major dent was major repair. Carstar Autobody was on the USAA list & did an excellent job repairing my Audi. Jean took care of connecting with USAA. The process was super smooth. Bill went above and beyond to make sure the repair was perfect. I really appreciated the care they took with my care and the personal attention they provided. My car was returned to me beautifully cleaned and dent completely repaired. Highly recommend.Service: Body & Trim

  Nancy Alcocer
a year ago
As a female it is difficult to find a place that you can trust, but this is definitely a place that I would recommend. I got my bumper fixed here and they did a great job. They also do a great job communicating with the insurance company and making sure that they are covering enough for the repairs required. The staff is very friendly. If moved cities I would probably travel back to get my work done here. Very genuine and honest folks here.

  LISAMARIE ESQUEDA
a year ago
I would give this place a zero star if I could. I walked in to the front office to check in because we had an appointment and I gave the two ladies in the front my name and they give me attitude immediately. Then they asked me what was it for I explained why I was bringing in my truck. She then gives me attitude again, saying well I don't know why you're here it just says your name. I told the lady that I didn't like her attitude and she said to me I don't like your attitude you can take your business somewhere else. They also took 100$ deposit already to order the parts but yet they can't find me in the system. I have never experienced this at an auto body shop. I'm not sure if the manager know how rude his employees are but I would not have people like that to run the business.

  Patricia Horn
2 years ago
Had a minor collision with a lady hitting my Subaru Crosstrek. My first experience with Bill Sweat, the manager, was fantastic as no one had the time to even set up an appt for an estimate without a claim number (which was forthcoming) in front of them. When I looked at their rating on my insurance's selection list, then at everyone's comments, I had no doubt they knew to repair and provide the best customer service ever. I was not disappointed! I was kept informed every step of the way to the final notice that my car was ready to come home! This shop is by far the best and I would give them a 10* if I could. My car came back clean, with a great limited lifetime warranty. Check them out - you will not be disappointedServices: Painting, Auto engine diagnostic, Body & Trim

  Juan F. Tabares
a year ago
I have a really good experience since the very beginning. They help by listening and dealing with my insurance, they keep me inform of every single step they did. And wherever has to be done to my car. They took their time to work on my car with out any hurry. I'm really happy wit.h their serices thank Bill and thank you Carstar for your service.,Services: Steering & suspension repair, Painting, Electrical, Body & Trim, Welding, Brakes

  Anna Taylor
2 years ago
I swiped a parked car and left my brand new Honda Accord in disarray lol. However from begging to end Bill was so professional and precise when it came to the work that it needed done. Not to mention he offered us a loaner and made sure our rental was squared away before we had to drop our vehicle off. Our vehicle was finished the same week we dropped it off and we received daily updates through their site on our vehicle. When I say they repaired it and made it look like it never happened!!!! Bill was so pleasant and sweet and made sure everything was taken care of . I ve had several incidents with car repair shops and this was by far the best experience I had . I appreciate them and their hard work .Services: Painting, Electrical, Body & Trim, Welding

  Sheena Molina
5 years ago
Getting an estimate was easy, the quote was amazing and Dino was great. The original estimate of repair was 4 days, so when my vehicle was done after 1 day I was shocked. When I picked up my car it looked amazing, my car was detailed inside and out! They even offer loaner cars if your insurance company doesn't offer rental car coverage. I am very happy with the service they provided and I even get a free car wash in 6 months when I bring it back for them to follow up to check their work! What a great service. If I ever have another accident, I would definitely use them again. I will definitely recommend them to my customers again.

  LaDawna Payne
a year ago
The service was superb! They kept me informed with estimated time to finish. They were very courteous. The work they performed on my vehicle was outstanding!! I highly recommend this auto shop!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Maddee Godfrey
a year ago
Took my car in to get a rear dent replace. Every person that works here in incredible at what they do and have impeccable customer service. Every time I called they answered the phone. They worked with me will my schedule. Absolutely fantastic!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Aurora Zabat
a year ago
The best auto body shop. Staff are friendly and honest.From the receptionist Alexis and Jean and the manager Bill. They took care of my needs right away. I will surely recommend this body shop percent.Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim

  Tom Sparks
2 years ago
I took my 4 month old Suburban to Carstar to get a dent removed... They weren't sure if they could get it done with dentless repair or if they had to take the entire back end off the car to repair it. As I wasn't paying the bill (the guys insurance who did the damage was footing the bill) I didn't care how it was repaired as long as it looked like new. They were able to accomplish it with a dentless repair which was about $250 I think.. maybe a little more... a LOT better than the $2,000+ they would have charged to do a non dentless repair. They communicated well during the process and the car was in and out within that day. They even washed it! more than happy with the service and I won't hesitate to use them again... hopefully I won't have to! thanks!Service: Body & Trim

  Paula Londow
3 years ago
I would HIGHLY RECOMMEND them to EVERYONE I know!Dino was extremely professional, courteous and delivered as promised. He updated me every day on the progress of my repairs. I m pleased with the work performed on my car!THANK YOU!Service: Body & Trim

  Sarah Jackson
3 years ago
I was in an accident, I needed two of my doors worked on. All of the employees were so friendly, informative and helpful. They kept me up to date on all of my repairs. Everything went very smoothly. I will use them again in the future and will recommend them to friends.Services: Painting, Body & TrimServices: Painting, Body & Trim

  M Tom
5 years ago
CARSTAR body best in Suisun is amazing. Dino and his staff are so pleasant to work with. They keep you informed every step of the way. I highly recommend this shop! My car was done as promised in 5 days, with a loaner car. My car looks pretty and brand new!

  Linda Clark
3 years ago
My husbands car was involved in a hit and run. We were so glad we choose Carstar body shop. They took care and explain everything, my husband was able to borrow a loaner car, and they called every few days to give us an update on the car. They give excellent customer service and the car lookalike new. I would use and recommend Carstar to everybody I know.Service: Body & Trim

  Gregory Dydo
3 years ago
Customer service was great. They took great care of my truck and I couldn t be happier with the outcome of the work I asked to be done. Thank you Carstar Body Best Collision. I would highly recommend their services.

  Stephanie Marcus
2 years ago
Very good people at this shop! Worked with me on my insurance claim and were very knowledgeable about what needed to be done. Service was excellent! If I ever need work again this will be the only shop I use!Awesome shop!!Service: Body & TrimService: Body & Trim

  Merisah Rose
2 years ago
Employees were friendly and professional. They kept me up to date through text message the whole time. My car looks amazing! Definitely recommend!Service: PaintingService: Painting

  Stelios Drakoulakis
4 years ago
I ve been to three other body shops before this and there was something always wrong or not 100%, but here Dino and his staff are amazing the work is phenomenal! Some of the best I ve seen they where able to match my 1995 Toyota Supra s Renaissance Red on the rear bumper, door handles, and brake duct which if you know reds are hard to match and they got a exact match!

  Roberta Viscusi
4 years ago
What a wonderful company. Never expected to see such fast service. They also supplied a car for us to use while fixing our Toyota.If you need body work done for any reason, go to Carstar Body Best Collision inSuisun City . 50 Main Street Suisun City California 94585. I also thank my son Dr. Nick Viscusi, Chiropractor in Vacaville and Napa for recommending this great company. Fast quality work only 5 days. Roberta Viscusi

  Minal Prasad
a year ago
This is by far the most inconvenient place to get your car fixed. Just to get a few more dollars, they will lie to your face and make fake promises of delivering on time. Shame on you CarStar.Service: Body & TrimService: Body & Trim

  Alycia Rankin
2 years ago
They went above and beyond to help me. Very honest. Let me know where we were on my repairs every step of the way. Even provided me witb a loaner vehicle. Will definitelyuse them again should the need arise.Services: Painting, Body & TrimServices: Painting, Body & Trim

  tyler hiro
a year ago
There will now be only one place I take my car if I need any body work done and it is this place!! These people are reasonable and very kind I am so happy with the work and how quick it was doneServices: Painting, Body & TrimServices: Painting, Body & Trim

  Richard Oxford
2 months ago
Bill and Daniel are so great to work with.

  Miss Best
5 years ago
They took excellent care of my darling car and made the whole process so simple! Really glad I came here. Also used one of their loaner cars which definitely helped me out. Thank you!!!!