Glenn S. Caldwell Insurance Services Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Les Wright
4 months ago
Payton Frediani did an excellent job finding us an alternative to CalFair. Payton and Caldwell went to about 10 different insurers who declined (after our non-renewal of a mixed-use development). They worked this to the last day before we would have had to use CalFair and 2 other policies to obtain coverage and on the last day the quote came in. I really appreciate their effort and ability to communicate. A great firm and person to work with.

  Jane Bennett
2 months ago
Morgan Esposito was helpful and responsive to our need for a farm/ag policy. It should be noted that I contacted 4 other agencies and did not receive a response - not even from the agency I am already using for my home policy. I had given up, but Morgan came through. Thank you Morgan. Jane B.

  Brent Marquardt
7 months ago
The staff at Caldwell Insurance has always gone above and beyond to earn our business, and as a customer they continue to work for it. Since transferring insurance companies we are a lot more involved in knowing what coverage we have and what our needs are. Their staff is always shopping for better rates and updating us promptly when changes occur or are recommended. I highly recommend giving them a call.

  � Love
a month ago
Best in The Motherload Thanks for incredible knowledge & service!Made me feel like family

  Eco Cleanse
8 months ago
Payton F. s customer service was truly exceptional. She was knowledgeable and a pleasure to work with. I highly recommend this business. Thank you again

  Josh Kelley
9 months ago
Payton has been extremely helpful and on top of everything I send her way. Nothing but good things to say about Caldwell Insurance!

  L M
4 years ago
From the moment we called the office the very first time, everyone at Caldwell has been very courteous and personable towards us. This office has met our insurance needs at an affordable cost and they continue to provide exemplary service for their customers. I have had to email the office on a few occasions and the response time for a reply is always same day. We are happy we were referred to this office and hope to remain their customers throughout the duration of owning our home.

  TROY GRAVISON
a year ago
As a business owner, finding the right insurance broker for all my insurance needs had proven to be a challenge. After years and several brokers, I feel confident in saying, I have found the ideal broker for my companies needs. Matt Frediani CIC with Caldwell Insurance in Sonora went that extra mile, not only did he find exceptional rates for me, he also took the to sit down and explain my options, exactly why and what I needed to protect myself, my company and my property. Matt is a great representation of Caldwell insurance.

  Phil Vance
3 years ago
I have been using Caldwell insurance for over ten years. They are helpful, responsive and kind. They make you feel welcome and they work hard to get you the best deal. They are knowledgeable and make sure you understand the pros and cons of the different insurance options available.

  Ralph Milnik
8 months ago
I have been with Caldwell insurance a long time and highly recommend them both personally and as a real estate professional I refer clients to them to help with their insurance needs

  John Powell
a year ago
I had a commercial business policy with them for several years. The company that it was with sent me a non-renewal letter, I emailed them the same day. Never received a response like all the emails I have sent to them over the years. Then with almost no time left to find another carrier they started working on getting quotes. Then they tried to over value the property to get the rates up and finally lowered the value after much convincing from me, they wanted me to accept the new quote within hours of expiration of the policy. This to me is railroading.I shopped elsewhere since I don t have to have coverage.They are not trustworthy owners either. From other personal experiences.Yes Justin did reach out to me. One response said we do not have any carriers for your business and we only cover ones in the city limits, as if to say we don't need your business, however they offered the quotes I mentioned above, conflicting information.Second response was more customer oriented saying they were sorry. He also said he was going to take my feedback constructively. This is what they need to do. This is a hand me down business and they have a lot to learn about business ethics and loyalty (hard work and not easy) so they can earn loyalty from customers. It is hard to prove you are good at business and easy to indicate you are not. Their auto policies are not competitive, they do not have coverage for my home or business so that is the summary. Attitude is everything for a business owner.Update, all is well by staying away doing best without an agent and working with the company directly.

  Janet Ferree
3 years ago
My first encounter with Glenn Caldwell Insurance was two or three days before backing out of purchasing a family vacation cabin. Six years ago I could not get fire insurance. My agent referred me to Glenn, who not only assured me of coverage but he also showed me how to use AARP to get even better rates. I'm happy I couldn't find insurance before, if I had gone with someone else I'm sure I wouldn't have been as happy as I am now. He insured our cars and other home, too. This group is honest, gives good advice and they are completely upfront. I highly recommend them! Our little cabin now enjoys the sounds of many grandchildren, dogs, and even a cat. Without Glenn and his agent Eric, my kids and grand kids would not have these and future memories to reflect back on. Thank you!

  Sandra Benvenuto
3 years ago
Great customer service. Change can be overwhelming. Justin & Luke provided everything I needed to make me feel comfortable: kindness, compassion & patience. I would definitely recommend Glenn S. Caldwell Insurance.

  Annie Wetherington
12 years ago
Caldwell insurance has been doing our insurance for a couple years now and they have been extremely thorough. We've only had one urgent issue to deal with and they were very prompt in their response. Highly recommend!

  Travis Gregory
2 years ago
Getting insurance for a cabin in wildfire country is tricky. Rebecca and Justin at Caldwell were pros at navigating the process coordinating CA Fair Plan along with our homeowners insurance. They found us the best rate and made the process very smooth.

  Justin Russell
2 years ago
Eric Lund was fantastic to work work with. Offered competitive prices and excellent explanations to help me choose the right policy. Super responsive as well. Would highly recommend!

  Avtar Dodd
4 years ago
Since about 25 years in business, I found Glenn S. Caldwell insurance Services the best company for all your insurance needs , always quick response , very reasonable premium . They look after all our insurance related needs , no hassle . I will have them for the rest of time in business .

  Wendy VALLELUNGA
8 months ago
Everyone at Caldwell Insurance is wonderful to work with. Whenever we have a concern or question they respond quickly. They are very professional to work with. They try hard to get you the insurance you need.

  Joyce Barber
8 months ago
Very professional staff; they are responsive to my requests and thoroughly discuss my coverage and options.

  Liana Reich
a year ago
We love Caldwell Insurance we use them for our personal policies as well as all our business ones. It s great to work with a local small business in our amazing community.

  Mandy Lewis
3 years ago
All the Staff at Caldwell Insurance have always been great ! - providing our Business/Home Insurance/vehicle needs for many years now ! - I highly recommend the Company

  M G
9 months ago
Best of the best- we trust our businesses & home and all things between with this company!

  Pam & Jerry Kenyon
4 years ago
Eric has always communicated in a clear manner and kept us informed about the policy. Also, policies in the mountains are getting very hard to acquire due to fires so we're glad to have one even though they are getting more expensive with each fire season.

  Nichole Laliberte
2 years ago
Bobbi Patane is professional and knowledgeable. She has helped us with all our insurance needs and has become a friend. I know we are in great hands with her at Caldwell Insurance!

  matthew turner
3 years ago
Matt F. Did an excellent job finding me a package that suited my needs in a timely and professional manner . I recommend Caldwell ins and their team if your in the Sonora area... Great job by Matt

  Jackie Bearden
a year ago
I love the professionalism as well as their quick responses we need to run our business efficiently. I am thankful to have a local partner company who cares for us and our business needs!

  Nancy Kenoyer
3 years ago
Unfortunately, due to all the CA fires, our insurance costs have multiplied 5x, so I m exceedingly unhappy about that and anxious about being canceled yet again and getting more increases. Where will it stop? So, value is not something I m happy with, however, your staff have been kind and made everything procedurally painless, which mattered a lot, due to the overwhelming financial pain.I can t comment on quality since I ve never had a claim.

  Cindy Zelinsky
8 months ago
We have multiple business and personal assets that they insure for us, always professional!

  Brandy McCamish
5 years ago
Great service. Everyone is very professional and always responsive. I love dealing with a local company were you can walk in the office when needed versus dealing with a someone online and over the phone only.

  Roxanne Rice
8 months ago
Always able to talk with them in a timely manner to address changes and/or address any and all questions!