Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Padilla
6 months ago
I was broken down on S-101 and they were able to get me to an auto shop on a early Sunday morning. Shout out to Sam for being super friendly and helpful!
SilentKali Smoker
9 months ago
Took insurance 30 mins to tell me they couldn't find a tow for me. Called them up and they had a guy to me in about 10-15 mins. Was a reasonable price for a short tow.
Ivan CORDOVA
a year ago
Tow truck driver was polite but office is very deceiving, I was told 30-40 mins initially. It was more like 2+ hrs before they showed up.Just be honest with customers, and give realistic wait times.Service: Car towing
Gerardo Gonzalez
2 years ago
I never leave bad reviews, but we called AAA for roadside assistance at 1:30 pm at about 1:37 we got a message from Pete's Towing that they were on their way and would be 88 minutes, I thought that seems a bit long but okay they might be busy or there might be traffic. 98 minutes later I asked where the driver was and they said sorry he will be there in 20 minutes. I said okay again it is traffic time on a Friday. The 20 minutes passed and we called and they said oh it will be 30 minutes. Someone came to help out before the service vehicle came, I was furious we waited hours in 100-degree weather. If you're busy or your guys are not on the way then say so instead of saying you are on your way, but we called to let them know we were okay, they told us it would be 45, I just let them go to find out I wasn't there anymore, they didn't show up until 5 pm. I am never recommending them to anyone and if you can call anyone else to help call them.Service: Fuel delivery
T F
6 years ago
Bill did a wonderful job and made the difficult car shutdown not so difficult. He arrived almost on time, within 10 minutes of ETA from the insurance company's text message. He did a small favor and stopped at the nearest gas station so I can let go, and when asked about car shop, he recommended a very good car shop that's close to my hotel, and most importantly, he gave me a free ride 5 minutes after dropped my car at the car shop. Btw, the car shop has a 4.5 star review. Everything he did just warmed my heart. Thanks Bill for these favors. Hope you get less calls at late night!
Todd Grant
4 years ago
Red lights exist, and they mean stop. You know that. I know that. Pete s drivers apparently don t know that. I was on W. Laurel in Salinas, heading east, just past 101. The car in front of me was already stopped at a red light, I was slowing down, and a Pete s truck screamed past both of us to blatantly run the red light.Just after 1pm, July 30, 2019, in case anyone from Pete s sees this and cares.
Sophia Lopez
4 years ago
On July 11, 2019 my truck tire popped in the middle of the 101 freeway 32 min away from King City. AAA sent Pete s Towing with a terrible sh**-full service. He was not willing to help change my the tires of my truck because my middle name was represented on my AAA membership card and showed different on my ID. My husband showed his ID and membership that carried the same last name and STILL no HELP! He did Not ask for any other identification. He left us strayed with my kids in a very DANGEROUS location with traffic passing by. Very unprofessional service. Somebody would have gotten hurt. Sammy from Pete s Towing was NO help and showed no empathy for my kids. I don t recommend this service. Worst service.!
Philipp K
5 months ago
Jorge towed my car today from prunedale to Salinas and he was very friendly and professional
Dennis Dominguez
3 years ago
My car suffered engine problems on Saturday and my insurance dispatched Pete's Towing to assist. Mario was super friendly and professional, and helped us find an open garage which is a challenge since so few places are open on the weekend. I really appreciate the help!
David Curtis
6 years ago
Unethical thieves. My car was towed to Pete's on a Friday night, August 18, 2017. By Monday morning I was informed that the storage cost was $316!!! - $79 a day, for my car to sit there over a weekend - they charged me full days for both Friday and Monday (they say their clock re-sets at midnight). It cost them nothing for my car to sit there. Highway robbery. They take advantage of people in trouble. These rip-off artists do not deserve to be patronized by decent people. Stay away.
Myles Nussbaum
2 years ago
4 hrs late. Took my bike to the wrong shop. Driver had a strange woman I. The car with him. Speedo the whole time, had to stop for gas if it s Pete s Towing, might as well push your vehicle! Worst part is when I told the manager, she accepted no responsibility.Services: Motorcycle towing, Local haulingServices: Motorcycle towing, Local hauling
Pamela Fuller
7 years ago
We were stranded and they came promptly and Sammy was so very curteous and helpful. We were exhausted after our rental car took a dive!Thank you Pete's Towing for doing such an amazing job.
Rizzo Barajas (violentlemonade)
7 years ago
Frankie was a GODSEND! I popped a tire in Monterey and called AAA. When he was 15 minutes away Frankie called to let us know he was almost there. Super courteous, very nice, polite, and funny. Super thankful we got him to take us back to the Bay Area. THANK YOU!!!!
Melissa Gonzalez
5 years ago
If I could give ZERO stars I would. Unprofessional, their drivers could not answer simple basic questions and had to call the manager Elaine to get an answer whom by the way has ZERO customer service skills it's not wonder their drivers have no clue. Poorly run company that does not educate their drivers on basic information to relay to customers that have NO OTHER OPTION than to pay a humongous tow bill. $630 to tow 45 miles...what rip off!
Bart Vermaas
10 months ago
Towed by Robert this afternoon after we had a puncture. Very friendly and polite, definitely helped us out!Service: Car towingService: Car towing
Deborah Smith
4 years ago
I like the driver. I didn't used to care for this company, but the driver has been cool with me. Maybe cause I'm a repeat user. He is only human and is doing his job. He can't be personal with people and do the job he is sent to do. If there is a problem, talk to him. It can't hurt.
Helene Holl
6 years ago
Our tow truck driver, Mario, went above and beyond to get us back to San Jose International Airport. He waited and waited and waited for us to get through all the hassles and never complained and always smiled. Got us some cold bottled water for the ride. What an asset for this towing company!
Justin Lamere
7 years ago
Ok people be aware with this pro people they still stuff from my car they are expensive plus service is is really bad so bad I will never use it again
Andrew Moore
a year ago
Left me stranded flaked on tow through triple AService: Car towingService: Car towing
Denise Wiscowiche
6 years ago
This place towed my truck and totally screwed it up transmission screwed up rear end screwed up I'm suing him
Hitler Manson
7 years ago
They are very expensive and give the worst service ever that leyvas company sucks
Ruben Mendez
2 years ago
Awesome people
TERESA DUARTE
3 years ago
Very helpful