Simi Valley Toyota
4.4 (1336)
2380 First St, Simi Valley, CA 93065
(805) 526-7500
simivalleytoyota.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Josue Cardoza
a week ago
Purchased a car here about a month ago. I went with my family and felt welcomed and attended to immediately. The car I called for was conveniently placed in front of the store so we wouldn't have to spend time looking for it nor spend time under the rain. Ashley was exceptional in her assistance and sales pitch. She communicated clearly where they were at and we eventually settled on a deal that was amazing. I've been buying cars for a long time and this is by far the absolute best experience I've had. I appreciate Ashley for spending time with my boys and talking with my wife while we waited for finance to be ready. Don't walk to this dealership, RUN to it. They will get you in the car you want at a great price and with vast financing options. Rest assured our next vehicle will likely be purchased from Simi Valley Toyota. Thank you!
Christopher Ruesga
a month ago
I own a small moving, delivery and dump run business here in Simi Valley. I started off with some really bad credit and have raised it significantly over the past 4 years. I have two company vehicles financed right now and am able to pay them plus all of my other bills. The credit was the question I went in to Toyota of Simi Valley the other day to try my luck and see if I could get my wife a vehicle. My wife and I walked in and almost every one of them greeted us asked us if had been helped and if not, how they could help us. They even invited us for coffee/tea.Between Joe B., TJ in Sales and Paul in Finance they were able to get us approved on a vehicle. I ve never had an experience like this where they just kept trying to make things work. Finally, it happened and now we re the proud owners of a reliable vehicle. Thanks guy
Aria Shahmirzadi
3 months ago
Simi Valley Toyota is without a doubt the best Toyota Dealership! They exceeded my expectations, earned my trust, earned my business, and my recommendation to others.I made an inquiry and communicated with Mark(Sales Manager) over the phone. He assured me of a deal and from speaking to him I knew I could trust him. I decided to drive 2hrs to this dealership and when I arrived I was greeted by Dustin who introduced me to Mark.Mark presented the same deal we agreed on over the phone. Dustin assisted me throughout the entire process of purchasing my vehicle. From the credit app, finance options, and the overall delivery of the vehicle. He was respectful, professional, and he genuinely cared to help me his customer.Paul in finance was professional, helpful, and efficient. It was the fastest I was in and out of a finance office for a car deal.This is a family business that I will recommend to all my family and friends. Big thank you to Mark and Simi Valley Toyota!
Stephanie Mansilla
4 weeks ago
These guys are Great! Joe B. is the guy to see if you are looking to talk numbers without getting the run around. He was super professional and happily listed to our wants and did his absolute best to accommodate us. They were up front about their inventory and even went above and beyond to get us a car we love! Thanks Simi Valley Toyota
Mel Arias
a month ago
In January 2024 I wanted to thank O Brian and his team to help us purchase our Toyota Camry. He went above and beyond to give us great customer service. Highly recommend him if you re looking for a new or used car.
lana lee
a month ago
Good customer service, I had the pleasure of being assisted by Rigo. I was looking for a preowned family van for a good price. I was able to find that here. Rigo was prompt , always answered any questions I had in a timely manner . Him and his higher ups always kept me in the Lupe. I was easily able to be financed and have my vehicle delivered to my home and do my paperwork from my area! I live two hours away and Rigo worked hard to make sure the vehicle was approved and arrived. Vehicle came as expected. The inspection was in depth and thorough. But don t let the inspections throw you off because the vehicles are better than expected. Thank you Simi Valley Toyota For delivering that family van! Lol
Jenny Cardoza
a week ago
Our experience at the Simi Valley Toyota was great. Ashley was kind and helpful and knew how to connect with our family. She interacted with us until it was time to get the financing part done. They're family oriented and we were pleased with the deal we made. Great customer service experience.
Ronnee Lawton
a week ago
Great CS, from the parts dept, who helped me, as a Sr citizen get the right touch up past for a dent on my 2014 hood, from being hit on the 118 from a "flying" drywall that came at me.Fred Chase, runs a great service dept. I stopped by Friday because my drink holder fell off in the back set & Robert swiftly took the car to the back, where they popped it back in.I've bought 2 cars at this location & always recommend Simi Valley Toyota to my friends. Happy, loyal customer.
Vianca Rios
a month ago
Mario went above and beyond. Not only did they wait for us after closing to finish the deal but they were prompt with responses and worked hard to get us a good deal on our car. Forever grateful and definetley would work with them again. 10/10
Marika Tatsutani
a month ago
I had a good experience with Oscar Robles, a service advisor. I brought in my sienna minivan and asked about the condition of my tires, because I was driving cross country and a family member had said they seemed worn. Oscar spent some time looking at them and discussing my options with me and I felt he was very honest and did not push me to buy a new set of tires which he easily could have done. I appreciated his helpfulness, and felt that I was getting his real opinion versus being sold something I didn t necessarily need.
Cindy Lee
2 months ago
I purchased a new 2024 Corolla Hybrid on 1/29/24.Jared contacted me online and asked if I was interested in an incoming Corolla Hybrid and gave me a price that we agreed upon (I think it was MSRP with no dealer markups and no unnecessary add-ons). I tried to negotiate VERY VERY HARD to get it below MSRP but ultimately was not able to do so. They would not budge even by a few hundred dollars even though I was paying cash for the car. (No financing whatsoever).Anyways, I put a deposit of $500 on 1/28/24 to reserve the car but I informed them if the car arrived on 1/31/24, I would NOT be able to pick it up that day because I would be at a funeral. They were very transparent and informed me that if I was NOT able to pick up the car before the end of the month, they would need to sell it to someone else so they can meet their January monthly quota (and subsequently would return my $500 deposit). I agreed to this.Fortunately, the car arrived the next day on 1/29/24!! However, I wasn't able to get a ride to the dealership from my friend on that day, so they paid for my Uber to get there and pick up the car. I think they did this so they can meet their end-of-the-month quota. I don't think this is standard practice.It was overall a smooth transaction. Jared, Paul, and O'Brien were great people to work with. O'Brien seems like a very nice guy too and very smiley.Overall, I was extremely satisfied with their quick and fairly transparent service. Although, I still think they could have given me a price BELOW MSRP...... I really tried. =)I highly recommend this family owned dealership if you're looking for a Toyota.
Steph Wall
a month ago
Mario went above and beyond to help us get our car. We went in just to look and ended up falling in love with the vehicle. It was a tricky situation with another family also looking at same car, but Mario handled it with ease and professionalism. He was laid back and did not pressure us to look at any other car while we waited for other family to decide. He offered my children water or hot chocolate while we waited and kept us in the loop every step of the way.
Reza Rezaie
3 weeks ago
I had a very pleasant experience working with Michael D. and Mario V. at the sale department of Simi Valley Toyota. They both were very polite and patient addressing all my questions and concerns. Thanks Michael D. and Mario V. for that. I also would like to thank Juan S. in the finance department for his collaboration and making everything straightforward.
spinning1200s805
a month ago
My wife & I were interested in buying a new '24 Highlander. Although things didn't work out with our first salesman, Mario stopped us as we were leaving and asked for 5min of our time. We agreed, and within that time he came back with a reasonable offer to consider. Very little haggling & he went above and beyond what I expected. Thank you Mario & the management team at Simi Valley Toyota for taking care of us! I would definitely go back to give them my business and I would love to work with Mario again!Jason
Kimberly R
11 months ago
This dealership is great! Plenty of employees, good stock of vehicles on the ready, big service department and timely service. Mario was the absolute best salesperson! So sweet and I love his style, worked perfectly with me while we were working to make a deal that I would be happy with. I am very selective with anything to do with my vehicles so naturally, I was nervous and finding a place that felt comfortable was important for me. He helped me complete the deal, answered so quickly every single time I had a question, and was super dedicated to making our deal without putting pressure on me to make a sale. It really felt he had my best interest at heart. If I needed another car I d definitely be coming back but thanks to simi valley Toyota I am hoping I won t be needing a new car for quite a long time! But if I did, I would definitely be coming back to make a deal with Mario and also Paul in financing was the best! So easy to work with. Thank you all again! I m so happy with my 4Runner.
Angela Alvarado
3 months ago
I recently purchased a used vehicle from Simi Valley Toyota. The vehicle was exactly as advertised and priced VERY well. Mario Lalane (sales) was the 1st person we dealt with, and his customer service was exemplary. He regularly updated us with the vehicle s availability, arranged for the test drive and stuck with us until we were ready to complete the final paperwork.Once we were ready to complete the purchase, Juan Sanchez Jimenez (finance) took over and he made sure to explain everything and answered all my questions. The finance process was so quick and easy. The extended warranty and APR rates were also very competitive.The whole team made our experience so easy and enjoyable. I will definitely come back to them for my next purchase and would highly recommend them to others.
odette S
2 weeks ago
Very positive experience doing business with Simi Valley Toyota! We went in for a Rav4 Prime XSE and were shopping around several dealerships for a great deal. From the first call with Mario V, he had a great attitude, communicative of what they had in stock that met our needs, very knowledgeable in the test drive, willing to work within our budget and made the whole car buying process easy.It had been a while since our last vehicle purchase, so we were very nervous going into a dealership to navigate the process. The entire staff was courteous, helpful, and easy to work with. We walked out with the exact vehicle we wanted at a price that was right. Even the Finance Manager Matt was great to work with and explained everything we had questions on.Thank you to the whole Simi Valley Toyota team and shout out to the great service from Mario V and Matt!
Bria Siegel
4 months ago
I highly recommend Simi Valley Toyota for your next car purchase! Thank you so much to O Brien for being so kind and patient in helping us choose the perfect car. We were torn between two and he helped us weigh all the pros and cons of each, giving us every detail of what we needed to know. He was honest and genuine! He also helped us stay within our budget and got us a great deal. Definitely recommend O Brien to anyone looking to purchase a new or used car. We love our Highlander. Thank you!!!!!
Erin Morhar
4 months ago
Totally a 5 star experience from start to finish! Mario L. is a very knowledgeable sales person who listened to our needs. If you are in the market for a new or used vehicle go see him!
Ana Perez
a month ago
Oscar deserves a raise! I had a terrible experience 2 years ago at this service center. So bad that it kept me from getting my car services there. Due to convenience, I ended up going there today. I had the absolute best experience. Oscar went above and beyond with explaining and clarifying everything for me. I left knowing that I would be coming back and asking for Oscar. Thank you for restoring my faith in this service center and making me feel like a human and not a way to suck money out of me.
Patrick Kolsch
8 months ago
Amazing experience with Simi Valley Toyota! We purchased Toyota Tundra trucks since many years in different states, and I can wholeheartedly say that the experience with Simi Valley Toyota was exceeding every purchase I had with other dealers in the past - and they were already good as well. We also looked at other dealers in the Valley and LA area, and I am most happy that I settled with Simi Valley, which is a bit more away from where I am located, but it was totally worth the extra effort. I worked with Joe Black, who was not only very friendly, courteous, and simply wonderful to work with from start to finish, but also extremely knowledgeable. Way to go Simi Valley, looking forward to working together with you in the future!
Paul Kovelman
4 months ago
Purchased a 2023 Sienna Minivan. Really enjoyed working with our salesperson, Maddie Hill, she was easygoing and very attentive and accommodating along with good knowledge. She had great follow-up after the sale as well. The transaction was quick and easy to complete. Justin was super. We will definitely recommend Maddie and the Simi Valley Toyota team to anyone else looking for a new Toyota vehicle.
Andrew Suarez
3 weeks ago
Recently got my car repainted because there was a recall on my make and model. Oscar was very helpful thought the process of having my car be serviced as well as the process of having a loaner car provided. Would recommend Oscar to anyone!
Evelyn Oliver
3 months ago
Best buying car experience I have had and I have bought quite a few cars in my lifetime! From Mario L.; exceptional salesman and Paul; finance manager; they made buying the vehicle seamless!!Visit; test drive and make a deal; you will receive excellent service!!
Vong Do
5 months ago
I contacted the dealership regarding a car I saw advertised online. Maddie promptly got back to me regarding the details. I like that we were able to communicate via texting which made it much easier for me. She kept me informed throughout the whole process since the car was in transit. Everything was laid out to me ahead of time and I was in and out of the dealership in an hour once the car arrived. Working with Maddie really made the whole car buying process a lot less stressful. Overall very satisfied with the service from this dealership.
Victoria Dunbar
3 months ago
Had such a great experience buying my car today! Ashley was so nice and helpful and answered all of the questions I had. Such a sweet person. Austin in finance was also very helpful and helped make the whole process seamless. Highly recommend!
jasmin garcia
6 months ago
I had an amazing experience with O BRIAN and PAUL! They truly went above and beyond to help me with my new car purchase. Not only did they give me a great deal and find the exact car I was looking for, but they also took the time to explain every detail of the process. On top of that, they even went the extra mile by loaning me a car until mine arrived. Their exceptional service and support made the whole experience seamless and enjoyable. I highly recommend O BRIAN and PUAL for anyone in need of a new car! Thank you so much TOYOTA OF SIMI VALLEY!
Ivan Hernandez
a year ago
Amazing staff very helpful. I just wanted to say that Mario is an amazing sales person very genuine and respectful. I have been to three different dealership and all of them were horrible. I would ask them the price of the truck and they wouldn t give me any numbers unless I agreed to buy the truck. I would ask what the price is and they would not say a word they say unless you are agreeing on buying we will give you numbers. Mario was nothing like that he was able to show me the trucks they had in inventory and also give me prices of his inventory they had . He was also able to talk to his manager and work out a deal with me. An hour later I was driving away with my new 2023 Tacoma at such a great deal. I just want to say that Mario is a great asset to the company. I also have to give Juan the loan officer an amazing review also thank you for making everything super smoothed and a great experience. I definitely will my family to go there for their next purchase. Thank you.0
Dan Halpert
a month ago
Went for an oil change which with the post card coupon was way less than the fast lube place near me. I also had the serpentine belt replaced preemptively as the truck is 8 years old with a lot of miles.Work was done while I waited although they had a shuttle.
Stephanie Smith
a month ago
Manny Lopez, Sales, and Paul Brown, Finance Manager, are Rockstars! Simi Valley Toyota ("SVT") knows how to hire the Best of the Best. Here's the story:Our son needed a new car; not immediately, but sooner rather than later. So, on Saturday, without an appointment, my husband and I drove to SVT simply to look at a possible replacement vehicle which we saw online via a Google search.Upon arrival, a cheerful and friendly Manny Lopez greeted us and patiently listened to our reason for the visit. We were upfront about "just looking," and Manny had no problem with that. He efficiently guided us to a couple of different vehicles that matched our interest, including the vehicle we saw online, and just as quickly, we were on a test drive. Because of Manny and his no-pressure style, we decided to purchase the vehicle for our son.However, one of the other cars Manny showed us piqued our interest, too. We owned another vehicle that would need replacing in the next year, or so, and the second car was exactly what we didn't know we were looking for. After discussing the prospect of purchasing two vehicles and trading in two vehicles with Manny, he efficiently and attentively made it happen.This is where Paul Brown stepped in for the financial piece, and between him and Manny, we were treated like family. Both gentlemen are personable, knowledgeable, kind and patient. In particular, they are not pushy or judgmental.In general, we are not fans of dealerships, but as Simi Valley Toyota hires individuals like Manny and Paul, we are definitely fans of this particular dealership. We wholeheartedly recommend Simi Valley Toyota, and Manny and Paul, in particular, to anyone looking for a reliable and well-priced vehicle.