Simi Valley Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luke Freriks
4 months ago
This dealership is the worst. I left a pair of Prada sunglasses in my old vehicle that I traded in and Alex a salesman and their gm assured me they would hold onto them for me next time I was in. I checked in a few times via text and they told me they were still there. I show up and they were all of a sudden gone and not in a safe place. Also scheduled service for running boards that they owed me from the new Tahoe sale. Took over 2 months to arrive and i had to keep calling back as they would never return my calls. I finally triple checked and made an appointment and when I arrived they had no appointment and could t find the running boards. Just absolute terrible buying experience all the way around. I would suggest purchasing somewhere else and will never be back not to even get my oil changed. Everyone is totally clueless and will text you things they have not verified or even have a clue on. They also wouldn t do anything to help with the cost of the sunglasses they stole. I suppose that s what you get after purchasing an 86,000 Tahoe from them.

  david lee
3 months ago
Dropped off our C8 with 7K miles due to a check engine light. After two days, they claimed they finally found the problem. Picked up the car and only 30 miles later, the check engine light came on again, and stayed on. It drives worst now then when we first took it in. Wasted two days of our time. Their service department is questionable at best. We are car enthusiasts and this by far the worst experience we have had to date.

  sandra carranza
2 years ago
Nice friendly staff, they have the good Starbucks and hot chocolate that one could grab for free while waiting for the shuttle to driven home, or waiting for your car to be repair !! ..

  realtvw
8 months ago
Was just shopping/thinking about what kind of car to get. Got good information. Friendly staff, offered to let me test drive anything I wanted, was a good experience. No pressure. Would recommend you check it out if you're looking for Chevrolet.

  Sarah Zak
a year ago
I have come to Simi Chevrolet a few times now and Jessika has been the one to help me. I can't speak highly enough about her. She is knowledgeable and so great with details and explaining everything. She is always smiling and very kind. The whole process is actually enjoyable and quick!Service: TransmissionService: Transmission

  Steve P
5 years ago
I finally brought my leased electric vehicle for manufacturer recall service, after getting multiple phone calls and emails from this dealer over the last year. The appointment was super easy via the mychevrolet app. When I arrived, and walked up to the counter, my appointment time and name was listed on the big screen tv, along with other filled time slots, airport flight info style. I was given a 2.5 hour turn around time since I was going to wait at the dealer.Jessica, the front desk service manager, emailed me my estimate. The waiting room was spacious w comfy chairs. For some reason though they kept the double sliding front doors open so it was a bit chilly on this crisp winter Monday morning. Close to 3hours later, after they washed my car, I was out of there. Later they emailed me a PDF copy of my complimentary vehicle inspection. Even my Audi dealer doesn't do that. Given that I leased this vehicle by back and forth emails, arriving at a mutually agreeable price, I shouldn't be surprised about their convenient, high tech style. Thank you.

  Olga Mia
2 years ago
I want to thank Jonathan from Simi Valley Chevrolet Service for his fantastic customer service. He is very knowledgeable, kind and takes care of his customers needs in a timely manner. Thank you Jon!

  Bill Norris
2 years ago
Service was fast fir a recall in airbag but they are very expensive id advise to call 2 or 3 mechanics that are smaller to get better pricing but the workmanship isnt guaranteed either way. I never bring my truck to Chevy unless its my last option.

  R Shur
2 years ago
Jessika is amazing and always hard at work to help her clients at this dealership! She handles service like a pro and does everything that she can to ease the stress of those that work with her :-) thank you Jessica for always being hard at work focused and amazing!!

  Ed
3 years ago
I have been a GM person all my life. I have a GMC truck, but I use Simi Chevrolet Service for all my needs. Today was a Air Bag issue. They took care of it, no problem. Great Service and they understand your truck problems. All the Service Writers are terrific. They will help you out of any jam.But one Service Writer, I feel is Top Notch. That is Don Bevington!!! Very Knowledgeable, Professional, and Understands my concerns. I know he has my back and that s great to know. I expect a little more and Simi Chevrolet Service Department delivers.Thank you.Ed Flick

  Kim Somers
3 years ago
Wish I could give no stars. This place is horrible, 2 hours for a oil (with an appointment), everyone was rude, employees not wearing mask, talking politics, making fun of people. I'll never go back.

  sherry ladd
4 years ago
There take care of my car needs. The wait is a little longer than I like, but the service is great.

  Deloran Keyes
2 years ago
Rude GM and staff, also ran my credit again after I stated I already was approved with my bank didn t need to alll without showing an ID but when it was time to leave with car they need ID to verify who I was

  Dean Patterson
8 months ago
Good place to get your Chevy worked on.

  stay loaded
2 years ago
Love the service department. Sales not to good. The 5 star are only for the service department

  Charles Leonard
2 years ago
Very reasonable prices (comparable to non-dealership shops) and very good service--top rate, in fact.

  Vincent Eads
a year ago
Needed a part, got info that I needed!Thanks, SV Chevrolet Parts dept

  Ronald New
3 years ago
You take a car in with appointment did they guarantee you back by a certain time and at the last minute they tell you that your car is not done the parts not in

  Thom Isch
2 months ago
Most helpful

  Collin City Farmer Kiedaisch
4 years ago
Friendly people and super fast excellent service.

  Teena Ryczko
3 years ago
The service reo. John was very nice and it was fast servuce.

  Anita Reyes
3 years ago
Parts department guy was kind and explained everything as a professional

  Colin Martin
3 years ago
Awesome experience getting some recalls done!

  Rodrigo Vasquez
2 years ago
They are very quick very professional and very courteous.

  Ryan Persaud
3 years ago
Service department is a pain, and way over priced

  Eduardo Castro
2 years ago
The experience I had here was very bad

  Carlos Azucena
a year ago
Parts department, always helpful!!

  Tony Hicks
3 years ago
Anam and Tony are friendly and helpful.

  David Winter
5 years ago
Simi Valley Chevrolet does a awesome job

  Robert Brannon
a year ago
Only dealer that's good