Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
michael gross
7 months ago
I have been bringing my cars to Felix and his team at JP Auto in Simi Valley for years and they never disappoint. I call Felix the Doctor, he knows what s wrong and fixes the problem quickly and very fairly priced. They are honest and very good and you can get just about any job from an oil change to an engine change, you won t go wrong going to JP Auto.
Akul Kumar
8 months ago
Fixed my car once, decent work and good price.Second time around, I got back because of a problem he caused and he was unprofessional and giving me attitude. Ended up going with someone else.
Brittany Allen
2 years ago
My vehicle was in an accident after overcorrecting and hitting a curb, which left the vehicle unable to drive after replacing the cracked wheel with my spare tire. My spouse and I called AAA and they sent us a local tow truck guy whom recommended Felix at J.P Auto.Felix appeared to be an honest guy who offered affordable prices however the vehicle had notable problems after he said the vehicle was safe to drive and received the receipt which stated a 1 year warranty (or 1,000 miles). He did not offer to look into his own work until we had made three extra attempts to have him look at the car. He only offered to replace the clearly damaged, oil leaking axle he installed and the rotor he neglected to notice the first time, after we received a second opinion at a different mechanic shop.Ultimately we had to get a second opinion and even a third opinion from a local Toyota dealership both whom recommended replacing the same axle that Felix had replaced twice. The axle under Felix's warranty was replaced at Toyota and did solve the harmonic oscillations and vibrating, and now the car drives great.We defended Felix's work to the second and third mechanic shops and asked them dozens of questions before they completed any new work.Both of their inspections recommended rework of parts that were installed at J.P Auto by Felix.Felix did eventually do the right thing. But only after the second and third opinions by other mechanic shops. He finally offered a partial refund on the cost of the part, as long as we returned the part to him. Also, he did eventually refund us on labor but only after contacting the Bureau of Automotive Repair which stated we would be entitled to a refund on parts, labor, and taxes.Overall this experience lasted over a month, and Felix was extremely unpleasant once we confronted him on the harmonic shaking. He consistently would defend his work, gaslight us, laugh, and even try to goad us.Would not recommend.
Eric Parkerson
3 years ago
VERY nice and professional independent repair shop. The scam-place I went to BEFORE JP AUTO told me I had to scrap the car, but the tow truck driver helped me and showed me this somewhat-hidden gem! They got my car running, with quality and extremely reasonable pricing.Other issues arose, and I went there FIRST. They replaced my engine, and honored their warranty! My lifestyle and work requires too much from the car, so I decided to see if they wanted to buy it from me. They offered a significantly larger sum of money compared to the dealership or CarMax, but I don't think they buy/sell cars as their focus.Thank you JP Auto for your kind candor, quick service, and magnificent value!
Kimberlee Szolek
6 years ago
Felix is Wonderful! I have been going to him for about 3 years now and he always keeps my cars running smoothly! He gets the job done quick and has very reasonable rates. I highly highly recommend him!
Bianca Esquivel
8 years ago
The most excellent service, they handle everything from oil changes to transmission check ups at absolutely fair prices and they've been handling all my car tune ups for the past 2 years. They will be honest with you and they're quick and reliable, I don't go anywhere else.
Reaper_ 87
a year ago
Felix is a great and honest mechanic could not ask for a better person to work on my car
Jessie @ First 5
4 years ago
Excellent, trust worthy service that does not charge you a leg & an arm.Felix is the best I have been taking my car there for the past 5 years and he always get it right.
Manuel Cortes
8 years ago
Great customer service, 100% satisfaction,best price on town, they are relatable, I can only trust JP with my cars repairs.
James Jasent
9 years ago
What a pleasure doing business with a Company that gets it right the first time. i'll be back and you can be assured i will tell all my friends.
Martin Romero
2 years ago
He's an honest guy and always makes sure the job is done right.
Delilah Galvan
a year ago
On time, reliable, communicative. Would recommend!
Quin Quin
2 years ago
Great service. Affordable!